I bought the crosswave in July and loved it! Unfortunately, now when I turn it on, it shuts down after a few seconds. It won't come back on until I unplug it from the wall and plug it back up and then the same thing happens in just a few seconds. Sigh! It was great while it lasted but too expensive to buy one every few months so I'm back to sweeping and mopping my hardwood.

It is so easy to use! I have tile floors, carpet in bedrooms and cork floor in the upstairs bedrooms and it just does the best job ever! I have bought the "steamer" mop, very disappointed with it! I just love how easy it is to change the heads on the cleaner and empty the dirty container! I have 3 yorkies and they mess on my carpet and the cross wave cleans it with ease. This is the best product!

I was really happy with my Crosswave. It did an excellent job cleaning my floors and area rugs, and I was amazed my how easy it was to use. Then it came time to empty the dirty water tank... the dirt, and in my case pet hair, goes into the same tank as the dirty water. What I thought would be an easy disposal process, ended up with me trying to separate all of my dogs hair and the dirty water to keep it from going down the drain. If you don't mind doing a rough sweep of your floor before using the Crosswave you'll probably love it. I purchased it for super quick and easy cleaning, however, so I returned mine. If there is any way for Bissell to improve on the disposal process (maybe just include a strainer), I would definitely repurchase!

Love love love! Where I used to mop only when I had too now I mop all the time because it is soooo easy! Works great and even better is that the machine is super easy to clean when you are done. That is a huge plus for me. The only thing that disappoints me is none of my local stores carry the extra brush rolls or filters so I had to order online.

I needed to replace my Floormate that I LOVED but didn't want to buy again because of its issues. I'm hoping for the best with the Crosswave. I love that it disperses cleans water and sucks up dirty water. I don't love how noisy it is, I thought it would be quieter for the size of it but it's as loud as any vacuum cleaner. I wish the dirty water tank held a little more water but emptying it twice per use is not a major issue. It leaves about a 1/4" gap between the machine and the wall so you'll still need to go back and hand wash the perimeter of your room. It handles light spots fairly well, since the head swivels you're able to swing it in a semi circle to help the cleaning brush "scrub" the spot. Overall, I'm VERY pleased with the purchase and hope to use it for a long time.

[This review was collected as part of a promotion.] I thought the Bissell worked well on my concrete floors. They didn't look too dirty, no mud or pet hair. Was surprised how dirty the water was in the dirty tank. The one thing that really put me off was the odor of the multi-surface formula. It has artificial fragrance added, and I found it overwhelming. My eyes watered and it irritated my nose. I only cleaned a small room, and though I was running the air exchanger, I had to leave for awhile. The odor lingers. I would love it if Bissell sold a fragrance free formula for this type of cleaning. In future, I will use water without formula. It works well enough with just plain water. When the warranty period ends, I'll use a Bona product instead.

I use the floor cleaner on all my hard surface floors, which are almost every room in my home. Since having mostly hard flooring I have a lot more scrubbing and this Multi Surface appliance has certainly made my work easier and faster. I am impressed with how well it preformed and has a clean and dirty water system.

This has been so much easier to keep my floors clean with 6 cats and a dog. Saves a lot time with all your mopping and just for a small mess on hard floors and carpet. Always usng clean water instead of using dirty mop water and having to put your hands in dirty water to wring mop out and then putting dirty water back on the floors. Even with the swifter you keep using the same dirty pad.

[This review was collected as part of a promotion.] I use this product 3x a week. I clean it after every use but you can't just clean it as you guys say to. Because, of the small areas that are constantly clogged by the smallest amount of dirt. So, I have to disassemble this every time. Don't waste your money. I'm about to burn mine

The crosswave is fantastic! Light weight, cleans my laminate floors, tile and area rugs so beautifully. I had another cleaning machine with several rotary cleaning heads and it left clumps of hair and yuk. I would have to clean after the machine. NOT so with the crosswave, it picks up everything from litter to cat hair. LOVE IT! Great job Bissell!