I debated between 3 and 4 stars. I love my CrossWave but it only cleans up to 1 1/4 " from the wall. That leave the edge molding, the corner and one and a quarter inches of floor I have to get down on my hands and clean around the whole room...and that is a real pain! If this reached all the way to the wall I would give it 5 stars.

I purchased this after watching the infomercials on several occasions. The reality is the machine does NOT effectively mop without clogging. Pet hair and water do not mix as the vacuum continually clogs, making a mess after every attempt to mop. We even tried thoroughly vacuuming the home before using the mop feature but experienced the same problem. We now use it as a dry (expensive) vacuum only m, however, the cylinder still easily clogs and must be vigilantly checked. This machine was not worth the money spent.

[This review was collected as part of a promotion.] I been using the crosswave I have been noticing when floor dries it has wheel marks and brush marks everywhere. I have tried doing it different ways it still leaves marks. Have to go behind with my spin mop which is frustrated. My daughter brought a steam vac it does the same thing . Then can't get close to baseboards have to mop around base boards.

I love this machine. No vacuuming ahead of time & with the wet/dry vacuuming it picks up so much in rugs & floor. I have a lot of animal traffic so mopping & vacuuming at the same time is a wonderful thing. The suction is really strong & the different attachments are great. Easy to empty & refill. Shuts down when it is full of dirt. Really made well. Genius. Thank you Bissell!

Purchased new home, with ALL tile floors upgrade. Had a Hoover all terrain, but it was not cleaning floor, nor was it working properly due to clogged areas in system that I could not clean. After 6 months, I purchased a Bissell Crosswave. My floors have never been this clean, even brand new. It is lightweight, and easy to maneuver. I use weekly, or more often. I rinse all the parts, individually. Usually can clean 1800 square feet with only 2 fills.

[This review was collected as part of a promotion.] I want to love this so much, and I waited a long time to purchase something like it, and unfortunately I'm not all too impressed. While it cleans the basic smears off the ceramic tile in our kitchen, it's absolutely no match for the gunk that gets stuck on the floor day in and day out between 4 kids and two pets. I have a junk credit card I keep on hand to scrape things off the floor while I'm cleaning with the CrossWave because otherwise it won't pick stuck-on substances up. I've let it sit with the spin brush directly over spots for over a minute, gently "scrubbing" it back and forth, and it's made no difference. So unfortunately, the CrossWave isn't meeting my cleaning needs in the one area I really needed it. It would be good for other types of floors and I've used it on our hard woods as well without issue. It's not a terrible machine; it just can't come close to cleaning the way I need it to. It's also worth noting that cleaning the tank is pretty disgusting and there's no great place to do it. Everything you vacuum up goes into the same tank as the water, so if you suck up a non-food item, you either have to pick it out of the dirty water and then dispose of the rest in a drain, or jeopardize your drains. It gets especially gross when there's hair in the tank as well.

I use the CrossWave All-in-one laminate floors and area rugs. It has cleaned dirt, sludge, grease, etc., beyond measure and made it a quick job of it considering about 95% of my house is laminate flooring. The cleaners and vacuum capabilities of the CrossWave are top shelf! Absolutely no streaks or lots of water left behind, and the cleaner has a fresh scent. I've used it on area rugs and it works just as described. This is an excellent purchase; couldn't be more satisfied; a product that actually does what the manufacturer said it would :-)

Having fibromyalgia, I thought this machine is going to be a life saver for me. Unfortunately, the machine is unabled to pick up the residue of 5 cats. So, the maiden voyage of my Bissell had me in the lead with my husband following behind with the micro-fiber mop in the clean-up position. Needless to say, I'm going to be returning the machine. It's really not worth the $290.

I have used bissell for years. Great machines and really great customer service/support. I have recommended this to a few friends and now they are believes also. Don't push around dirty water on your floors any more ladies! Get a bissel mop/vacuum. You will love it!

The suction for dirty solvent does not work properly if at all. This is my third machine in two months. The first one worked properly for a week or two then the dirty solvent stopped getting sucked up and ended up staying in rug and on the floor. Ruined two of my rugs due to dampness /mildew from solvent not being sucked up