Our cat is not afraid of noise when we clean carpets now! I love the ease of cleaning floors and rugs now and my boyfriend says it's the best purchase ever. We will get one for downstairs now. What an excellent product!!! :) You can use this right out of the box without instructions. We really love this cleaner and it is so versatile and lightweight, easy to maneuver. Great product!

I love the concept, however pick up tabk is too small. I spend more time cleaning the machine than i do the floors..took me 4 hours to do walk way paths only in a tiny apartment...i love the concept i would live the puck up tank to be size of reg vacuum canister. ..cleans really good just not a time saver, as a matter of fact takes hours because if there is pet hair or dirt anywherei n that machine, it will not work well.. if they ever improve it, i would upgrade..

I bought this appliance to clean my tile floor. Although it does clean it I was expecting the brush to be a little more abrasive to get out ground in spots but unfortunately that is not so. Perhaps if a more abrasive brush was available and if the brush levels could be changed and more cleaner applied to the floor on the initial application I would appreciate this more. Also would have liked the used water tank to be a little larger. It does beat bending down and scrubbing though. Overall I was a little disappointed with its effectiveness.

i am very disappointed in the suction power it does not pick up even 1/4 of the solution it puts down the area rug brush it to soft and the rug is left dirty i will have to rent a carpet cleaner to get my area rugs clean so frustrated and very unhappy

I ordered my Crossway from watching TV advertising channel and decided to try it. It was the best thing I ever ordered from TV. Great product and so simple, lot less work. It really works like they say it does. Light weight and thats a big plus. Thank you Bissell !!

I bought this for cleaning up after my dogs. The hole that sucks up the dirt and hair clogs very easy. I have to stop cleaning several times just to clean clogged hole. It needs a stronger suction. Blows the dog hair all over before sucking it up. I got this thinking it would be easier to use than my Kirby. Very disappointed in this vacuum and sorry I spent the money on myself and my mom. Got her one for Christmas the same time I got mine. I have used this now for 3 months and upsets me every time I use it. You want it for light work, its fine if you want to keep going over the area you just vacuumed with it!

So easy to use and cuts your cleaning time in half. Before I would vacuum and then mop and now it's one machine and your done. It does a great job in getting my tile floors clean. I use the Bissell cleaner and it makes the whole house feel clean. Very happy with my purchase

I use this thing 3 times a week. Its easy to use, cleans great with the solution or with just plain hot water. Washes and dries quickly. A little time to clean up but i feel like that forces you to maintain the equiptment and proper cleaning and maintenance keeps it running tip top longer. Highly recommend this product.

I ordered this after thinking about it & reading multiple reviews. I really didn't think it would meet the expectations but I was wrong. This works great. We have 2 cats & 2 dogs & I really love being able to vac & mop at the same time--it saves sooo much time & effort! I would REALLY love it if it were possible to steam & vac at the same time but this is still excellent! I've only used it twice so far but if it continues as it has, I would definitely recommend it!

I have both the 1940 steamer and then went back and bought the CrossWave. I am not normally impressed but you have won me over on these products. The only thing I would like to see changed is an adapter and a pad for the steamer than you sit it on rather than have to fit the pad around the bottom of the machine,,, both these products are stellar, the pad is my only gripe! I wish so much that I had bought a bissell vacuum last time. Can't wait for a chance to win one sometime since hubbie is going to throw a fit if I buy another vacuum HA... thanks for 2 great products!