I have a surgery on my back and have multiple injuries to my arms and neck ao to vacum and mop at the same time is great. The machine is light weight and easy to work and clean. I have a cat and dog it picks up the hair very well . I only wish the cleaner came with a better scent

I rescued cats and ended up with 16. I normally had 2 -3. My floor was always filthy. Cat hair, vomit, dirt. I had to prep it before vacuuming and then washing. I had Hoover vacuum and floor scrubber. The scrubber would leave hair and take a while to dry. I have spotless floors that dry in minutes now. It is so fast and easy I will probably use it everyday as needed.

Pretty good vacuum. I have 2 dogs and 2 kids, so the floors get pretty dirty in just a day. However, it can't get stuck on stuff off the floor. It can handle dried spills (if you go over it a ton) and dirt, but I noticed multiple spots that I'd go over a ton and it wouldn't even budge but came off easily with a washcloth. My swiffer could do better with the scrubbing mop part but i did sweep beforehand just in case it was easily breakable and it got a ton of dirt and hair that my broom didn't. I like it after first use for light cleaning. Hopefully it doesn't break for a long time!

I would have given this four stars but there are a few things that needed to be adjusted. First it does an amazing job cleaning surface stains. But it does not hit very well against the base board. You will need to mop that area for complete cleaning. Additionally if there is sticky surface or stuck on stain you either have to go over a few times or you have to pull out the mop. I think over all it's a good purchase if you want to clean up an immediate mess, it cleaned my dog food area good and you want to just maintain cleanliness it work well. But eventually you will have to pull out the old fashion mop to get a deep clean...no regret of purchase.

I spilled some marinara sauce on the kitchen floor and was getting ready to go to the movies....so I thought let's see how good you really are...used my unit on it, it cleaned it all up! Of course I had to clean the machine today which was very easy and am now cleaning floor with fresh brush etc...amazing...love, love, love it....I have Lupus and back surgery so very difficult for me to bend or use mop etc. thank you omg much for the Crosswave, it is marvelous!

My son has allergies and we have a dog so our carpets didn't smell the nicest. After one use in two separate rooms I couldn't believe the disgusting dirt that it picked up. Amazing! And my carpet smells great! I've never loved a vacuum so much in my life. The only down side is all the parts you have to take out to be cleaned and let dry before you can use it again.

Love the product :). When I wanted a deep cleaning for my hard floors, I used my Bissell lift off carpet cleaners . Now I can reserve that for the carpet. The Crosswave is so convenient, a vaccum cleaner to pick up dirt and a marvelous clean wash in one product, "can not get any better". Assembly was easy and very light weight. Less effort on cleaning and the product cleans so extremely well. Great for carpet, too. I highly recommend it.

[This review was collected as part of a promotion.] Too good to be true , used a few times leaves residue lines on my floor looks awful my mop does a better job, doesn't get close to the walls - good idea and easy to use just not worth the money at all - I get better results with my $20.00 wet jet

This product does not work if you have pets. I have dogs and I can sweep and swiffer before I use my bissel and it gets clogged with hair. It doesn't take much hair to get it clogged. I can clean it out and then it happens again within 20 secs. It was a waste of my money. It takes more time trying to use it when I have to stop to clean it. Don't buy if you have any pets that sheds any amount.

I don't know how this product has so many positive reviews, I think people want to believe it works but I promise, it doesn't unless you want only a decent vacuum which is not why you're buying this to begin with. I've had this for over a year, I have a 4400 sf rancher, the top floor is all hardwood floors and area rugs. I wanted this to work so badly but it doesn't. I have 2 cats and a dog, they track mud and debris into your home everyday. As a hardwood floor cleaner it is absolutely useless, I have literally gone over and over the same muddy preprint to no avail. It simply does NOT clean any kind of stuck on stuff on the floor AT ALL. I've tried on everything from a simple mud print to a smudge of dirt nothing and I mean nothing. I've ever tried stepping on the thing to make the brushes hit the floor harder, USELESS. If you want third for hardwood floors, I PROMISE YOU THIS IS NOT THE ANSWER. On carpets, ehhhh ok, I will say it has great suction power so it's a grear vacuum if you like heavy vacuums. I have 1 low pile cheap area rug ants 1 high pile, dense area rug. It does work well on my low pile, it saturates the carpet well and extracts well and I feel there is a noticeable difference aftwr cleaning. The high pile carpet, forget it, it's so thick it never saturates and even if you get it to by holding the button down forever, it will NOT extract it nope. Additionally, it leaves clumps ON YOUR CARPET, if you get too close to an edge it will leave solution and all the debris from your carpet all over, it's disgusting. If you have good heavy thick carpets, PLEASE SAVE YOUR MONEY. This was one of the worst purchases I've ever made on floor cleaning machines, my steam mop worked better honestly. SAVE your money, I promise you it's almost completely worthless. Oh and if you write the company and provide in depth, helpful feedback along with suggestions on how it could perform better, THEY DON'T CARE. Customer service couldn't care less, i wrote an hour long email trying to be helpful because it had one thing going for it, suction. Nobody cares so I will NEVER BUY A BISSEL AGAIN, if customer service can't be bothered when someone tries to provide legitimate feedback, if you don't care about your customers I won't care about your company.