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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars
5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,441-3,450 of 5,057 reviews
Feb 18, 2018
Reviewer name: The Magenta Ninja Nigel
4 out of 5 stars
4 out of 5 stars review

This is amazingly amazing!

We have 3 kids, and 2 dogs- one is a St. Bernard Newfoundland mix. Needless to say, life with us is a mess, but this thing is perfect for anyone who is as crazy about their kitchen being clean as we are. Unfortunately, we were wrong in the hopes that this would replace our need to rent a carpet cleaner. It's great for spot cleaning but you'll just get tired and frustrated going over, and over, and over the same spot on a carpet stain.

Review from BISSELL Homecare
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Mar 18, 2017
Reviewer name: Zrico
5 out of 5 stars
5 out of 5 stars review

Best capet, rug, floor cleaner

Hi. Me and my wife love it, it works great best vacuum cleaner we ever own we own a Bissell carpet cleaner and regular vacuum cleaner we think, we don't need them any more, with the crosswave get everything done in half the time with out the hassle of the others vacuums we just want to say thank you GREAT JOB you deserve it all your team. Deserve a big raise lol.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Sep 10, 2019
Reviewer name: KyRebel
4 out of 5 stars
4 out of 5 stars review

Disposable? At that price?

I have several dogs and we use it constantly to clean up after them. Many are seniors, so they don't hold it so well. I absolutely love the Crosswave, but they are not well built and do not last long enough to pay for themselves. Thankfully I have 2 year warranties. I started buying them around October of 2017 and am now sending my 3rd one in for repair or replacement, Pretty expensive for a disposable product. Really disappointing.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jan 29, 2024
Reviewer name: Branny
1 out of 5 stars
1 out of 5 stars review

Does NOT suck up

[This review was collected as part of a promotion.] This product claims to work on area rugs and hard wood floors to "clean up messes and refresh surfaces" but, in actuality, this product is about as useful as a dollar store water gun. It sprays water on the floor or area rug and does not suck up water or even scrub for that matter. The design doesn't allow you to put enough pressure down in order to sufficiently scrub/catch any dirt. It's a very overpriced and dissapointing water gun. I love all of my other Bissell products ( spot cleaner, Vaccum, etc.) but certainly not this one.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Branny. Sorry to hear your machine isn't meeting your needs, but please contact us so we can resolve any issues you're experiencing at support.bissell.com.

Jul 7, 2021
Reviewer name: Cynthia
1 out of 5 stars
1 out of 5 stars review

Do not waste your money on this useless appliance

[This review was collected as part of a promotion.] Even though the waste canister appears to be empty, the suction path is constantly getting clogged up. I would use my $19.00 electric black & decker broom over this any day. I don't even use the wet side of it anymore because it leaves marks on my floor. I'd rather use my swiffer wet jet. This was a total waste of money.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Cynthia. Thanks for taking the time to provide feedback. It sound like you may be using the CrossWave to dry vacuum. It's not designed for this and will clog. The CrossWave is meant to vacuum and mop at the same time using water and BISSELL CrossWave Hard Floor cleaner. Please call us anytime if we can help with tips on getting your best cleaning results! 1-800-237-7691

May 14, 2017
Reviewer name: Vacuum Queen
5 out of 5 stars
5 out of 5 stars review

Best new gadget in my house

I live this cleaner. We have a English Golden retriever puppy and brick, wood floors, area rugs. Out side of using it for weekly cleaning it's so easy to get out and quickly clean up muddy paw prints! I highly recommend this, it is the best floor cleaner ever, and I have tried several. No more just pushing the dirt around. It's fabulous!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jul 7, 2018
Reviewer name: Swanee
5 out of 5 stars
5 out of 5 stars review

I would buy this product again and have told all my friends

I am disabled and vacuuming and mopping are very hard for me, I love the crosswave because I can vacuum and mop all at once. It does an awesome job my floors are the cleanest they have ever been other than when I could do floors by hand, down on my knees.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
May 9, 2017
Reviewer name: Robersonfam07
5 out of 5 stars
5 out of 5 stars review

Such a good product!

I told my husband I wanted it for a bday gift after watching it in action on an infomercial. It arrived sooner that they predicted, and was pretty simple to assemble. So far, I have only used it on the kitchen ceramic tile. It worked very well, it was pretty lightweight, and dried almost instantly! My sister said a vac is not a bday gift, but for a person with past back issues it was a Perfect gift lol!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Sep 12, 2023
Reviewer name: Gia
2 out of 5 stars
2 out of 5 stars review

A royal pain to clean

[This review was collected as part of a promotion.] I'm more than happy with the multi surface cleaning of my floors. That's the easy part! Emptying the waste water and cleaning the tank took longer than it took to do the floors. What a mess! Lots of little corners and seams to clean. Yuck! I don't know if I'd recommend it to a friend for that reason.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Gia. Sorry you're having trouble with cleaning the CrossWave after use. If we can help provide some tips to make after use easier for you, please don't hesitate to reach out to our Consumer Care team at support.bissell.com.

Jun 24, 2020
Reviewer name: Tabitha
5 out of 5 stars
5 out of 5 stars review

I love it!!!

I absolutely love my new Crosswave! I have arthritis in my spine, so after sweeping and mopping my hardwood I would be in so much pain. I would be in bed for at least two days, but with my Crosswave, I can do my floor in just a few minutes and be done with little or no pain. I strongly recommend this product! I would give it 10 stars if I could!

Review from walmart.com
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