Very impressed with the way it cleaned my kitchen tile and area rugs that I have in most rooms. Easy to use and clean. If there is one downside, I would say it is the multi use roller, which after one use seemed to show some wear with some unraveling. Having said that, it was a no brainer for me to keep this product as opposed to returning. I really like that the Crosswave has a clean water tank and a dirty water tank. Does a nice job and still deserves a 5 star rating despite some roller wear after one use. Depending on how many uses I get out of a roller I could see dropping the rating to 4 if they don't hold up.

The time I spend cleaning my floors now has been cut in half because of the Bissell CrossWave. It is awesome! I would have to first vacuum then mop. I have two huge dogs and two long-hair cats...lots of furballs! The Bissell CrossWave picks it all up and cleans the floor all at once...all at the same time! It is easy to use and almost goes by itself. It takes little or no effort to push around. Thank you Bissell for making this amazing machine! I can't say enough about the Bissell CrossWave other than I love it!

Great machine! Have been eyeing this floor cleaner for a while. Finally bought it and sure glad that I did. Very easy to operate, light, cleans very well. Don' have to prevac the tile floors ahead of time. Saves this step and less time in cleaning the house.

[This review was collected as part of a promotion.] The 1st time I used this machine, I was in love!! It had my hardwood floors looking and feeling so clean! Also did wonders on the grout lines on my kitchen tile! I thought, "I'VE FINALLY FOUND THAT ONE" then, the next day, after washing all the parts and starting out with a newly cleaned machine, that's when I started thinking "maybe it was a good thing I saved the box".... no matter what I do, I just can't stop the streaking the roller heads leave on my floors! I've tried everything but nothing has worked. I still grab it to vacuum up a small mess but I honestly don't feel that it's worth the money I paid for it. My Shark Steam Mop (being 4+ years old) has never left streak marks on any of my floors!

As someone with a severe back injury but also 1,800 + s.f. of very difficult to clean slate floors, this little gem is long overdue in my household. I simply cannot describe the difference of ease of use. Additionally, the floors I had just recently mopped were still so dirty that the water returned to the Crosswave cleaner was not simply dirty, it was like black sludge. For the first time in years I can actually see the vibrant colors in my slate floors, and with no more energy than I would use with my Bissel pet hair vacuum cleaner. To say this little machine is amazing and a tremendous time and pain-saving device would be an understatement of epic proportions! My only recommendation is for Bissel to place a different type of material on the undercarriage as, for someone with hard-uneven floors like mine, the hard plastic gets chipped off in very short order. For now I keep a piece of duct tape across that section to minimize the damage but will actually call Bissel and see if I can't help them improve the design in this area. It's tremendously valuable and important for people with floors like mine.

Love how easy it is to use and clean up. Will be using often. When I first got this, had to clean the roller and inside a couple times so I'm wasn't just pushing the dirt around but the more I use it, my floors are getting cleaner and I don't need to do this. I have been waiting for many years for this product to be developed!!! Really do enjoy using it.

[This review was collected as part of a promotion.] Tile floors in bathrooms and kitchen, laminate floors and area rugs. Vacuum rugs first but don't pre vacuum floors as I used to so this machine saves me one step. I have lots of dog hair and it picks it up along with whatever stuff is on kitchen floor and laminate areas. Leaves all surfaces clean and shining especially laminate, no streaking at all. I do use the Bissell cleaner but it takes very little to clean a large surface. When I dump the dirty water container it amazes me how much dirt and hair it picks up even when the floors looked clean when I started. Have already recommended this to a friend of mine who has her own house cleaning business and both my daughters. I did not buy the more expensive "pet pro" model as I just have the one dog and that model was a bit too pricy for me but this one works just fine.

[This review was collected as part of a promotion.] Yes, it does a good job on Carpet, but it will not clean tile. I feel like my money was a waste, need something that will scrub the tile, not just put down chemical and suck it up. might work if the chemical had time to soak for a while.

I love this cleaner. Have 5 dogs and by the time I vacuum and get mop water ready, I seem to have more dog hair everywhere. This is perfect!! The floors dry very quickly, unlike a mop. It literally took me 3 minutes to clean the dirty water container, roll and the inside of the roller area. It was the best money I've ever spent. Worth every penny. Cleans so well, I'm amazed.

I had a bad accident five years ago which left my right arm very weak. Having to push a vacuum followed by a cleaner was becoming painful and arduous. I have to admit I was very skeptical when I first saw the ads 'Yeah right! it probably doesn't vacuum well or doesn't wash the floors well. Anyway, after reading the reviews and another push and pull of my old appliances I decided to purchase the CrossWave. It arrived yesterday and like a big kid tried it within 2 hours. It was easy to put together - just a few simple steps. I love it!!!!!!!! Pam, Hamilton, Ontario.