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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,371-3,380 of 5,057 reviews
Apr 9, 2019
Deanna
4 out of 5 stars review

A must have

I have 8 cats and 2 rabbits and kids. Cat hair wood shaving bunny pellets cat puke and more I have a big house and all tile. I have to micro fiber the floors first vacuume and then mop rinse repeat. Its an all day chore to clean my house and the next day I can't tell that I cleaned . I love this vacuume. I don't have to keep switching tools . The only two drawbacks I notice are that on dried on spots or spots that had to be scrubbed it didn't work well and it won't get close to edges. I still need my swiffer for edging. But it still cuts my cleaning time in half.

Review from BISSELL Homecare
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Dec 2, 2016
thangla
5 out of 5 stars review

OMG!

I think everyone should have one of these machines.Love the fact that I don't have to vacuum my floors then mop,which was always a problem .The crosswave does both at the same time and you are cleaning you floor with clean water at all times.I know that I have told all my friends/family about this incredible tool. You won't be wasting your money!!!!

Review from BISSELL Homecare
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Mar 18, 2018
First time buyer
2 out of 5 stars review

Crosswave 1785F

From few days of received the handle wasn't connected right, after using several times the suction wasn't picking up noticeable crumbs, do remember you have 30 days to return or exchange after you be stuck with an item that can't do much like a regular vacuum, it does clean spots but you need to keep vacuum in place to make sure its getting formula to go head and clean it up, I would recommend for light cleaning meaning items or things you can't visibly see.

Review from BISSELL Homecare
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Dec 1, 2017
winery owner
2 out of 5 stars review

So disappointed!

I wanted to love this vacuum so badly! I bought it for our winery that has hard floors, but can have spills from wine customers. The vacuum streaks the floor and leaves ghosty white marks all over. It leaks the liquid cleaner even when just trying to dry vacuum. It does not have enough pressure to pick up debris from the hard floor or our rugs even on the appropriate setting. I will be trying to sell it and will be trying another vacuum. I am sad because I wanted it to work like it was advertised.

Review from BISSELL Homecare
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Jul 20, 2017
Mary
5 out of 5 stars review

I really like the idea of the vacuum and floor cleaner in th

I really like the idea of the vacuum and floor cleaner in the same machine. And it works that way. It is super easy to use, but a bit wider than my steam mop. Not quite as easy to use in small bathrooms. I could only use it on tile - I don't have hardwood floors. My only complaint would be that it tends to leave streaks on my tiles worse than my steam mop. And somewhere in the back of my mind I feel the steam gets the floor cleaner. I'm sure it would work even better on hardwood floors.

Review from BISSELL Homecare
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Mar 23, 2019
Pam
1 out of 5 stars review

Not what i expected

I hoped that this would make my cleaning(vacuum and moping) easier but it made it worse. I had to return back to my sweeper and mop. When I used his vacuum for wet cleaning, it left the floors extremely wet with not so clean water and I could see the struggle to suck in the debris and water. Twice I used it(second time was for benefit of doubt), I had to RE-mop the floors. Then I switched to using it for dry vacuum only, It seemed to blow air out to spread out the debris and just vacuums a fraction of it. I look back at a vacuumed area to see some debris nicely rolled up sitting there, those I have to literally pick up and discard. I tried with both brushes, same results. This is not to mention how heavy it is and how inflexible it is to reach corner areas and under furniture spaces. I'm only surprised how some people find this vacuum cleaner very helpful. I had to give one star cos I am really dissapointed and the price wasn't friendly.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

The CrossWave should definitely make life easier, Pam. We're sorry you didn't have a good experience, but we'd love to give you some tips on how to get the best results from this product - call us at 800-237-7691

Sep 26, 2017
MStoess
5 out of 5 stars review

The BEST - and only necessary - household helper

This is my favourite cleaning device, and really the only one I need. I use it throughout my home on a weekly or bi-weekly basis and it makes getting a deep clean a breeze! I also find it oddly satisfying to see how filthy the water is that came off of my seemingly clean floors. Would be lost without this device. 10/10 would recommend.

Review from BISSELL Homecare
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Dec 8, 2016
Kiyyah
5 out of 5 stars review

Life Changer! Free Time & Clean Floors!

All the good reviews that I have read about the Crosswave are an understatement in my opinion! I feel like I have my life back since I received it. With two dogs and a very messy person I live with, not even a half a day goes by without having dirty floors. As the Crosswave cleans as it sweeps, the Crosswave has virtually eliminated a 'dedicated day' of wet cleaning the floors (at least once a week). It was such a tedious job, I would put it off as long as I could, wiping on hands and knees in-between. The machines that I previously had, although they worked, were hard to push/use and took so long to clean out and put back together when finished. I dreaded 'wet floor cleaning day'! The Crosswave is so easy to maintain and clean out when finished. I normally have to vacuum once/twice a day, so with the Crosswave, since it cleans as I am vacuuming, and easy to use and push, no more 'dedicated wet cleaning day' and the floors are ALWAYS clean, instead of walking on sticky, grimy floors until I can get to the scrubbing day. I love it! Thank you Bissell!

Review from BISSELL Homecare
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Jun 8, 2017
BeachfunJan
5 out of 5 stars review

I would buy this product again. Love it.

I love the Bissell CrossWave. I have a bad back. Before the CrossWave I had to sweep, mop, and change dirty water. Took me several hours and sore back. Now with the CrossWave I can finish in little over an hour with no back pain. Wish I had one a long time ago. Love it bunches.

Review from BISSELL Homecare
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Oct 2, 2021
Coffee and Dachshunds
1 out of 5 stars review

Loved it initially, can't stand it now.

[This review was collected as part of a promotion.] I really really wanted to love this vacuum. It sucked well and seemed fun, initially. A month later I realized just how much work it was going to be to keep using it. I've had it now since 2020. The last cleaning took an hour. To be clear I was cleaning the vacuum, not the carpet. Due to the design and the swivel area, hair and funk and lord knows what else gets stuck in this elbow. I made the error of not checking the elbow before vacuuming our master bedroom last week. WHOA the smell was awful. The stench was in every room and took opening all the windows and putting all 3 air purifiers on high to get the odor to dissipate after an hour. After thoroughly cleaning every part of the vacuum and finally finding something to push out the clump from the elbow I was able to vacuum again. Well, that's until it started making noises like it was gasping for air. I'm now looking for a new vacuum. Such a bummer.

Review from BISSELL Homecare
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reply from bissellpwr

Sorry to hear you're having odor issues. It sounds like you may need some help in how to best clean your CrossWave. It is not designed to be used for dry vacuuming or for wall-to-wall carpet. Please visit our Support online or call us at 1-800-237-7691. We're happy to assist you!