Skip to Main Content
Sams Club
Sams Club
Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

Member photos

  • +231 images
Sort by |
Showing 3,331-3,340 of 5,057 reviews
Mar 3, 2019
Squirrellee
5 out of 5 stars review

AWESOME!!!

You got to get one!!! This machine vacuums and mops at the same time. And my floors have never been cleaner!!! Was cleaning my laminate floors with microfiber mop and cleaner after vacuuming but this is so much easier and cleans a lot better, without leaving a residue that shows footprints like the other cleaner did. I LOVE IT!

Review from walmart.com
Helpful?6PF0O5RKLMMF16013100514
May 28, 2023
Weezie
4 out of 5 stars review

Very effective and efficient ,easy to use.

[This review was collected as part of a promotion.] My only disappointment is the lack of a hose to get into tight places. I'd be happy if the hose only had suction, then I would feel like it did a more thorough job, and it could also be used on furniture.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Feb 18, 2024
Cali
1 out of 5 stars review

If I could give zero stars I would

[This review was collected as part of a promotion.] I excitedly bought this thinking the days of scrubbing my floors by hand would be done. I was very wrong. This is like having your toddler mop your floor, you still have to go back & do a better job yourself. I wiped my floors with a white paper towel after I went over them twice & they were still filthy. It's too late to return it but I wish I could get my money back. Don't waste yours.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Cali. Sorry to hear your CrossWave isn't meeting your expectations, but please contact us so we can resolve any issues you're experiencing at support.bissell.com.

Dec 15, 2016
Teresa73
2 out of 5 stars review

????

I like the crosswave until I get to the second room and then it makes a sound like it sucked up something that's stopping up the machine, then it kicks in high gear like it's going to blow up and cleaning solution starts pouring out everywhere. I turn the machine off and break it down and I can't find anything. Maybe I just got a faulty machine.. Other than that, when the machine is running properly, it does great!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Thanks for the feedback, Teresa! When the water tank is full, it will lift up a float that will cause suction to stop. When this happens it can change the pitch of your cleaner and that sounds like it may be what you're experiencing. Try turning off the machine and emptying the dirty water tank when this happens and the noise will go away!

Dec 7, 2017
Midwest gramma
4 out of 5 stars review

Really like this machine!

I've been waiting for an easy to use vacuum mop and this Bissell does it. It's pricy but so far I really like it so far. I wouldn't use it on hard wood but it works great on my luxury vynal. I'd like a little more suction but it beats all the other floor gadgets that I have.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jun 20, 2018
D'Anna
3 out of 5 stars review

Great but not amazing

I have tile and fake woods floors with a couple throw rugs. Ive also got 4 kids under 4. The Bissel crosswave is great for cleaning all types of floors at the same time with little effort. Very simple to use. My only issue is that it has a hard time with stuck on food and I don't enjoy cleaning the machine but it's simple to clean.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jun 23, 2019
I hate cleaning
5 out of 5 stars review

Get it!

I Love this cleaner! We only have 1 area carpet in my house. The rest is tile and wood. I have 2 dogs, a 10 year old, and a husband that is messy! Using the crosswave is 1 step, and your done! What led me to write this review? I haven't done any floor cleaning in 4 weeks and it cleaned up everything wonderfully. In 1 swoop! I love it!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Nov 1, 2021
Rubies72
5 out of 5 stars review

Can't go wrong with a Bissell!

[This review was collected as part of a promotion.] I had a rug in my cat room that I needed to clean and went from a carpeted place to hard floors so I was worried about cat litter, hair etc. but this thing works just as good as my Bissell Pet Pro I had for my regular carpet. I saw reviews that this was not very good on throw rugs but so far I'm impressed! That cat rug was gross but it's nice and clean now.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
May 4, 2017
Tony Gunk
5 out of 5 stars review

Even better than Bissell claims it is.

I usually don't write reviews but I had to do a review on this. I have tried everything on my hardwood to clean it from shark steammop to any and all mops, Swiffer Wetjets and everything in between. They all had the same issue that once the mop head gets dirty you are just pushing dirty water around. Last weekend I went ahead and pulled the trigger on buying a Crosswave and am very pleased with the results. It is like a broom and mop all in one. It saves me loads of time over the sweep and wet mop job I was resigned to doing. And it actually sucks the dirty water up into the cannister. I am completely amazed at how dirty the waste water is when I empty it. Even when I am doing a floor that looks clean to start with. Every time I use it my floors look better and better. It works great on my tile floors also. It even cleans the grout that I used to have to scrub by hand. The Crosswave is worth every penny I paid for it and then some. It takes me a fraction of the time of the standard sweep and mop that I was doing before and my floors look way cleaner than the old sweep and mop. Thanks Bissell for making my life a bit easier.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 14, 2020
Jeni
3 out of 5 stars review

it ok

It was worth a try. Definitely wouldn't buy it again. It's ok for for small sq ft home or apt. I purchased mine from Sams Club. Lasted about a year. It's a money pit the cleaning solution it $10 and it adds up quick if you have kids and have to use it as often as I did. Personally I feel like it such a hassle to fill refill and empty rinse dry. But I even purchased the cordless version thinking it would be better and it was even worse. Both machines don't clean all the way to the ashes I understand the design but I don't regret trying it.

Helpful?6PF0O5RKLMMF16013100514