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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,311-3,320 of 5,057 reviews
Jan 8, 2021
Gabby Momma
5 out of 5 stars review

Best Christmas Gift!

Love, love, love this machine! Greatest Christmas gift ever (I have been asking for one all year)! After years of sweeping and steam mopping and having the thought that my floors were clean were shattered on Christmas day when I received my machine from my hubby. I had to try it out and my floors were cleaned the day before with my steam mop. After using my new Crosswave, I realized my floors were FAR from clean. The water was nasty, nasty, nasty! This machine does a fantastic job and is easy to set-up and clean after use.

Review from BISSELL Homecare
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Sep 17, 2017
Carrie
5 out of 5 stars review

Love It!

I purchased this product because I was tired of all the time I spent sweeping and mopping my tile floor. I have two cats, and a dog, so I was having to clean every day just to keep the fur at bay. With this product, I can use it every day, and it only takes me maybe 15 minutes. I love the design. The engineers made a product that is easy to put together, and clean. I can clean my brush and machine in no time. I highly recommend this product.

Review from BISSELL Homecare
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Sep 10, 2019
KyRebel
4 out of 5 stars review

Disposable? At that price?

I have several dogs and we use it constantly to clean up after them. Many are seniors, so they don't hold it so well. I absolutely love the Crosswave, but they are not well built and do not last long enough to pay for themselves. Thankfully I have 2 year warranties. I started buying them around October of 2017 and am now sending my 3rd one in for repair or replacement, Pretty expensive for a disposable product. Really disappointing.

Review from BISSELL Homecare
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Jan 11, 2022
Audrey
5 out of 5 stars review

Why did I wait so long. Highly recommend.

[This review was collected as part of a promotion.] I can't believe I waited so long to get one. I have four labs 6 months to 9 years old it's always something. When the family comes or friends it's nothing for me to have up to 13 dogs at a time. Whether it's barf, potty stain, poop stain or a human mess it works wonderful to clean it up. Machine is easy to put together, easy to clean and operate. I do try to vacuum my house about two to three times a week with my illness I can't always do that and if I haven't been able to I will vacuum everything before I use my crosswave. If I don't I will be stopping every two minutes to clean out the little suction area from all the dog hair. And that's my fault not the machines. And also is easier for the little machine to function to the fullest degree. I have lots of carpet, hardwood floors and area rugs doing my normal cleaning routine this thing works incredible nothing can beat it. It's also a huge Time Saver. The only issue I had was it leaked solution and that was because after I looked at it and it played with it the solution tank wasn't in all the way look like it and felt like it but it wasn't I took it out and put it back in and never had an issue again. I have even used it on my carpet to clean pet stains. I had a dog that was very sick over a year ago had professionally cleaned still had stains for the fun of it I tried that machine on it and to my astonishment it actually took out the stains. Highly recommend this little guy and it being corded is awesome because there's no way the battery only one would last for the amount of time I need to do my house.

Review from BISSELL Homecare
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Dec 29, 2020
Cleaner at home
2 out of 5 stars review

I have had to buy 2 in the past 4 years and they both broke

Loved this product when it was working, but I have bought 2 in the last 4 years and they only seem to last 2 years before they stop working. Used weekly to sweep and mop my bamboo and waterproof vinyl flooring. The motor froze up on both. They are too expensive to be replacing every 2 years. Now looking for a better product and better brand.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

We're sorry to hear of your experience. You have a warranty on your BISSELL and we're always here to help! Please call us at 1-800-237-7691 so we can get you a working machine.

Mar 17, 2018
Blair
4 out of 5 stars review

BEST PRODUCT YET TO CLEAN HARDWOOD FLOORS

Does a great job of cleaning hardwood floors without leaving residue behind. Like the sheen the solution produces. Would rate it a five except for the clean up. Almost takes as long to clean the machine as it does the floors. Would like more swivel to the head than is allowed. difficult to get under some furniture or in tight places. Very satisfied with this unit.

Review from BISSELL Homecare
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Nov 6, 2016
Peggy
4 out of 5 stars review

Love not having to wait for floors to dry

With a mop had to wait for each area of tile to dry before moving on to next section. My dogs would track the wet floors.I have Copd,moppingmade it hard to breath. Machine is light weight and swivel really makes it easy to use. Only problem is around toilets and toe kicks

Review from BISSELL Homecare
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Jul 30, 2016
PeggyT
5 out of 5 stars review

Best product out there

I can't believe how quickly I can now clean my bare floors! I no longer have to sweep and then go back over with the mop, and it leaves my floors clean and shiny! I would highly recommend this product to anyone with bare floors! I have tried other products like this but none even come close to the quality of the Crosswave! Thank you Bissell for the quality of your products!

Review from BISSELL Homecare
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Oct 5, 2017
Mp
5 out of 5 stars review

oh my goodness!

I have owned every mop in the world and have disliked them all! The Crosswave has made life a lot better! My floors which looked clean...well, they were NASTY but I didn't know it until I used my Crosswave! My friends are borrowing it and buying it for themselves. I really should start selling them myself!

Review from BISSELL Homecare
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Mar 14, 2020
gabrielle
1 out of 5 stars review

No way

Unless you like to mop up after using this "mop vacuum" I do not recommend. The poor suction leaves behind dirty water on the floor contstantly, even if I just cleaned out the entire vacuum. Such a hassle and leaves the floor smudged. I do no recommend. A traditional mop does a better job.

Review from BISSELL Homecare
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reply from bissellpwr

Hi Gabrielle - we're sorry to hear of your experience, but be sure to use BISSELL CrossWave formula and replace your brush roll as needed for best results. If we can help, please give us a call at 800-237-7691.