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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars
5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,301-3,310 of 5,057 reviews
Mar 3, 2022
Reviewer name: Ruf'n It Dog Mom
4 out of 5 stars
4 out of 5 stars review

Perfect, but be aware of the machines capability

[This review was collected as part of a promotion.] I have always been a bissell consumer! I was so excited to receive our crosswave. The expected delivery was supposed to be in a Mon but we got it the Thur prior!! First we live in Montana with 7 dogs (Aussies so they shed) and 5 horses and the most bipolar weather. I was previously using a steam mop on our laminate flooring. This entailed sweeping, steaming in small patches to only follow with a dry rag so there was no streaking. A lot of work!!! I am a barefoot type of gal so a good clean is important to me. Our package arrived and within minutes we were ready to start. But my suggestion is to read what exactly the machine is expected to do because I have read some reviews that blow my mind. This IS NOT a vaccum to use on your wall to wall carpets. We decided to just go with it and didn't sweep and just started cleaning. Our floor was very dirty due to the melting snow so we had straw, hay, dog hair, and mud. Pros: I really liked the fact this is the only thing we have found that picks up the straw, the floor dried quickly and without streaks (and no having to use a dry rag!!) No this machine does not go clear to the wall,,, but c'mon use some common sense, you don't see the brush hanging out of the sides of the machine do you?? And lastly even as dirty as the floor was, I may have had to go over select spots a couple of times but I did not have to do a full second cleaning. I did empty the machine 1/2 way through more for curiosity than it needing it. I can see why pet hair can clog it, but ince again let's use some common sense. I was shocked how dirty our floor was! Cons: this machine is loud, the light only shines when using the spray- really not user friendly in that one as the directions say to go over a spot again without spray if you feel it didn't suck up enough of the solution, and the machine is heavy. Wouldn't really be feasible for an older individual if they have a lot of flooring. All in all this machine saves me so much time and cleaned so well!

Review from BISSELL Homecare
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Jan 12, 2017
Reviewer name: MsNita
5 out of 5 stars
5 out of 5 stars review

Sliced Bread

The Crosswave is absolutely the best thing since sliced bread! (smiles) At last no more excuses for dirty floors. This lightweight magic machine does an excellent job. As far as cleaning close and narrow spots, I just spray a vinegar solution on those spots, wipe with a paper towel and throw the towel in the trash. No more bucket and smelly mops for me!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 9, 2021
Reviewer name: Marcia
5 out of 5 stars
5 out of 5 stars review

Yes I would buy it again

[This review was collected as part of a promotion.] I like that I bought and just received the Bissell crosswave that recharges however I realized today after getting it and not using it yet that I didn't want to take it out of the box I cannot use the charging station because it would take too long for me to clean a 4000 square foot home and wait for it to recharge every time can I please return it and get one with a cord let me know thank you

Review from BISSELL Homecare
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Aug 19, 2019
Reviewer name: Amanda
1 out of 5 stars
1 out of 5 stars review

We have pets the hair gets caught in the faceplate that protects the brush roller. Gotta stop and take ot off and clean it. The only difference between this and the PET vaccum is a fliter in the tank. The hair will barley make it past brush roller compartment. Let alone reach the tank!!! Its very expensive and doesnt work do not buy!

Review from walmart.com
Helpful?6PF0O5RKLMMF16013100514
Dec 11, 2016
Reviewer name: HurleyBear
5 out of 5 stars
5 out of 5 stars review

My floors finally pass the white sock test!

I never imagined how dirty my kitchen and hardwood floors were until I emptied the tank of murky water after using the CrossWave for the first time. YUCK! The biggest shock was the fine dog and cat hair (invisible to me on the floors) the machine was able to get up. I find that I'm cleaning the floors all the time now... and the added bonus is that my bare feet and socks aren't covered in dirt and grime anymore! This is hands down one of the best cleaning tools I have purchased in a long time. Thank you Bissell!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Nov 18, 2019
Reviewer name: Jason
5 out of 5 stars
5 out of 5 stars review

Worked Great!

Used it once and performed great. I did no prep work. My floors were bad needing sweeping and mopping. It removed 100% of the loose debris on the floor and 98% of the spots. The two spots it couldn't needed scraped which is no fault on the machine since its not meant to do this.

Review from walmart.com
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Feb 14, 2018
Reviewer name: MrsEmilyN
5 out of 5 stars
5 out of 5 stars review

The best cleaning appliance I have ever owned!

We recently put vinyl planks in our living room and will eventually add it to our bedrooms as well. We have tile in our bathroom and kitchen. This is the most efficient floor cleaner I have ever owned. It's even cleaning my grout!!!! It is worth the money I spend to own this!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jun 24, 2020
Reviewer name: Debbie
5 out of 5 stars
5 out of 5 stars review

Great, great product.

I'm so glad we bought the Bissell Crosswave! We're both in our 60s, and using this was so much easier and faster than sweeping, vacuuming, and mopping our floors! It did a great job! I definitely recommend it for older people and those with physical handicaps that make it difficult for them to clean their floors.

Review from walmart.com
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Mar 28, 2021
Reviewer name: Sharon
5 out of 5 stars
5 out of 5 stars review

Superior product

I bought a CrossWave 2 years ago and I just LOVE LOVE it! I am a clean freak and this surpasses my expectations. I no longer have to get on my hands and knees to clean the floor. I can not say enough about this cleaning tool. I am very impressed with the Bissell products that I am now going to buy a steamer to clean my shower.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jan 18, 2021
Reviewer name: Lyndac68
1 out of 5 stars
1 out of 5 stars review

Not Happy

I purchased this when it first came out and I was so happy that it was a vacuum and washer all in one, but sadly I still have to use the regular vacuum first as the crosswave will not pick up anything, all it does is wash the floor and not very good at that either, so I spent a lot of money on something that doesn't work. The commercials show them picking up spilled cereal and what not, mine won't even pick up a dropped egg, tiny pieces of cat kibble nothing

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

We're sorry to hear this! We'd love to provide some troubleshooting steps to improve the suction power of your CrossWave: https://support.bissell.com/app/answers/detail/a_id/1277 If you're still having trouble, please call us at 1-800-237-7691.