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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,301-3,310 of 5,057 reviews
Apr 1, 2017
Tina
4 out of 5 stars review

WoW

Just got my Crosswave Friday and I Love it. It works really well on my hardwood which I didn't think was that dirty, but I guess I was wrong. The first time I used it I swept the floor thoroughly and then used the crosswave, the water was dark brown and yucky. I am really pleased. The only con I have is having to clean every part before I put it away. It also needs a better brush for rugs.

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Apr 25, 2019
LadyDi
1 out of 5 stars review

The developers should be fired

What a WASTE of money! This will do 'Man clean', ie the middle of the floor. But NO corners or edges. And to add to that won't fit between the toilet and the wall beside it. So here I am, on my hands and knees. The mop is less trouble. As my title says, the developers should be fired. And whoever tested it and ok'd it.

Review from BISSELL Homecare
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reply from bissellpwr

Sorry to hear you aren't happy with your CrossWave! We do have steam mops with swivel heads that get into harder to reach areas. Check out the Powerfresh: https://www.bissell.com/powerfresh-steam-mop-hard-floor-steam-cleaner-1940.

Nov 16, 2016
MerryTexan
5 out of 5 stars review

Awsome!!!!

This Crosswave is fantastic for my needs. I have concrete floors throughout my home with "grout lines" etched into the concrete. till now I would have to sweep, then vacuum,and then mop the floors. This crosswave is such a blessing for me! One job instead of three. On the area rugs i would have red sand under the carpets. I would vacuum the rug,then turn it over and vacuum the back side and still would have the red sand from our texas dirt under the rug all the time.Now the rugs are clean and my barefeet are now clean as well, as i walk through my home .If you have bare floor and area rugs this is for you too. love it. love it. love it.

Review from BISSELL Homecare
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Nov 25, 2016
Kathy57
5 out of 5 stars review

Best Machine ever

I have 2 large boxers & they make my home dirty. I just purchased the CrossWave because it also cleans to rugs. I vacuumed the rug first (with my Dyson) because I did not want to get my new Bissell CrossWave to get clogged with dog hair. The CrossWave cleaned the rug really well. It's easy to use & dried quick too. I was shocked to see the amount of dog hair that it picked up, especially after vacuuming before hand. My rug looks great! I am very impressed! I think I will give my Dyson to Goodwill & purchase the Pet Eraser upright vacuum

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Jul 30, 2023
Jules
5 out of 5 stars review

Great dual-purpose cleaner

I have had my Bissell for about 2 years, and it still works great. It is a time-saving product in that it vacuums and mops all at once. I am always amazed at how dirty the water is, even though my floors do not look dirty. I liked it so much that I ordered 3 more for family members.

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Mar 20, 2017
weliskis
5 out of 5 stars review

The water was black

When we used the Crosswave floor and carpet cleaner the (witch we have laminated floors throughout house) first time the water was so black with dirt and hair we were amazed, we have a 9 month old grand child whom crawls along all over and we have pets and we wanted to make sure that he had a nice clean surface that would not leave him full of hair from the dogs and dirt from the floor. And we got what we wanted and needed with the new Crosswave. All we have to say is WOW, and thank you Bissell.

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Jul 11, 2017
Anna
5 out of 5 stars review

Convenient, simple to use

I live the convenience of this machine. I like only having to own one tool to do it all. It is simple to maintain and doesn't take up anymore space than a normal upright vacuum. My only disappointment is not having attachments for cleaning small spaces or furniture.

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Nov 14, 2016
Jo201
4 out of 5 stars review

Great Machine

This machine has cut my hardwood floor cleaning time in half. Great machine. Leaves my floors looking beautiful, dries fast. The only thing I would like to see improved is the side edge cleaning capability. When cleaning along baseboards, it leaves about an inch and a half that does not get cleaned. Other than that, it's a great machine.

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Sep 18, 2017
Robbintino
5 out of 5 stars review

Powerful Machine that does an excellent job!

I am the proud owner of Bissells Big Green Machine. So with all the incredible results I have had with our carpet machine, I thought I would give a go with the Bissell CrossWave All-in-One Multi-Surface Wet Dry Vac. My wife and I received it a few days ago and had to use it right away. I must say first that my wife and I live in the high desert of Boise, Idaho. It is very dusty. So we are always very diligent with cleaning our hardwoods and laminate surfaces. I had no idea how dirty our floors were until we used this CrossWave. WOW! We were both amazed how easy it was to use the CrossWave, but also how clean we were going to get our hard floors. Amazing wet and vacuum function all in one action. You do not need to vacuum or sweep your floors first. It does it all for you. No JOKE! After we were done and cleaned the floors we pulled out the waste water tank and were shocked at how dirty our "clean floors were". It did the trick. And it is light weight and not cumbersome. Stores away very nicely and has all the makings of an excellent floor machine. AND it does area rugs. BOOM! I would highly recommend you purchase this machine. Well worth your time and money.

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Aug 30, 2020
Mjbk
4 out of 5 stars review

I really like this product, but it had a burning smell today

It cleans my hard floors and rugs very nicely, spots come up even if they are older ones and the floor drys quickly. However, today after using it on my hard flooring for 30 minutes I noticed a burning smell. I continued for another 10 minutes to finish the job and when I was cleaning the machine up I could tell the power head was hot where the motor is and this was the source of the smell. Also, once I noticed the brush wasn't spinning but as soon as I noticed it, it started up again. What does this mean? It's only three months old. I hope someone can help. Thanks!

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