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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,291-3,300 of 5,057 reviews
Dec 30, 2019
Pam
4 out of 5 stars review

I would not purchase unless improved

I love the concept, however pick up tabk is too small. I spend more time cleaning the machine than i do the floors..took me 4 hours to do walk way paths only in a tiny apartment...i love the concept i would live the puck up tank to be size of reg vacuum canister. ..cleans really good just not a time saver, as a matter of fact takes hours because if there is pet hair or dirt anywherei n that machine, it will not work well.. if they ever improve it, i would upgrade..

Review from BISSELL Homecare
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Nov 26, 2018
Holly
2 out of 5 stars review

Not impresses

I was not impressed for several reasons, one being that it is heavy, also that it leaves brush marks on my laminate floors. I talked to customer service whom advised me to buy a different roller brush for wood floors. It is hard to clean when done with It too.. it comes apart but has mud in it and if it dries out gets stuck in the compartment and is not easy to get out.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Thanks for the feedback, Holly - Have you had a chance to try the easy clean storage tray, it cleans the machine in seconds! Here's a quick video on how to use it: https://www.bissell.com/bissell-crosswave-multi-surface-wet-dry-vac-1785/crosswave-easy-clean-storage-tray?cid=ccsocial2107

Sep 29, 2017
Mommy and BOSS
5 out of 5 stars review

I'm in love!

My son has allergies and we have a dog so our carpets didn't smell the nicest. After one use in two separate rooms I couldn't believe the disgusting dirt that it picked up. Amazing! And my carpet smells great! I've never loved a vacuum so much in my life. The only down side is all the parts you have to take out to be cleaned and let dry before you can use it again.

Review from BISSELL Homecare
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Jun 24, 2020
Debbie
5 out of 5 stars review

Great, great product.

I'm so glad we bought the Bissell Crosswave! We're both in our 60s, and using this was so much easier and faster than sweeping, vacuuming, and mopping our floors! It did a great job! I definitely recommend it for older people and those with physical handicaps that make it difficult for them to clean their floors.

Review from walmart.com
Helpful?6PF0O5RKLMMF16013100514
Nov 9, 2017
Lois
5 out of 5 stars review

This machine is worth it's weight in gold

I have a large beige area rug in my family room. I have 3 cats and grandchildren. The rug doesn't get dirty often because I cover the eating area with a washable bath rug, but that is taken away when company comes. The last time I had this rug cleaned it cost me $350 from a rug cleaning service. This machine does the same job and the rug dries faster. It is easy to use. I have not used it on the vinyl floors or tile or wooden floor yet, but it is wonderful for the rugs!!!

Review from BISSELL Homecare
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Feb 20, 2018
keith
1 out of 5 stars review

really wanted to like

with light use on wood floors only (after about 6 months), the brush no longer spins. Bissel has a video that shows removing a string (or rubber band) as an obstruction... How can a 4" string be an obstruction? Unit is cleaned after every use and has no wear (probably because the brush doesn't roll), but I have no idea how long ago the brush stopped working. Piece of garbage.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Keith - the brush may need to be reset. Just take off the window, remove the brush roll and make sure it spins freely, and replace the brush if it does. If it doesn't spin freely, a new brush will be needed. If you're still having trouble, give us a call at 800-237-7691.

Mar 28, 2021
Sharon
5 out of 5 stars review

Superior product

I bought a CrossWave 2 years ago and I just LOVE LOVE it! I am a clean freak and this surpasses my expectations. I no longer have to get on my hands and knees to clean the floor. I can not say enough about this cleaning tool. I am very impressed with the Bissell products that I am now going to buy a steamer to clean my shower.

Review from BISSELL Homecare
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Feb 14, 2018
MrsEmilyN
5 out of 5 stars review

The best cleaning appliance I have ever owned!

We recently put vinyl planks in our living room and will eventually add it to our bedrooms as well. We have tile in our bathroom and kitchen. This is the most efficient floor cleaner I have ever owned. It's even cleaning my grout!!!! It is worth the money I spend to own this!

Review from BISSELL Homecare
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Sep 16, 2017
Grandma 67
5 out of 5 stars review

Recommend Bissell Crosswave

Used for the first time yesterday on our new wood flooring. It cleaned beautiful, however I did use Bona wood floor cleaner full strength instead if what came with the unit. I bought this to use also on my kitchen, entry way tiles which never seem clean. Wetmoping gets so much up but leaves a residue behind. I will use the cleaner that I buy at the tile store. I think the cleaning solutions make the difference in the scheme of things. Always clean unit out each time. Highly recommend the Crosswave.

Review from BISSELL Homecare
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Dec 18, 2016
OCDinMO
5 out of 5 stars review

Love yourself (and your floors!) enough to GET THIS!

This truly lives up to the hype, the infomercials, the claims. We all know you get the best clean on your hands and knees, but, well, I wanted those days to be over. And now they ARE! This baby truly cleans (almost) just as well, and it is EASY to use, easy to assemble, easy to clean and easy to clean WITH. I love it-Knees, you are welcome!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514