I have a dog that sheds a lot. With this machine I only have one step floor cleaning. It vacuums, washes and cleans up the dirty water all in one process. I used to sweep, swifter and wash. It's so much easier now. I recommended the machine to my sister and she bought one also.

Bought this crosswave primarily for white tile front to back, sick of trying every mop only to push dirt and grime around.. Did floors twice a week first three weeks and it does a good job. bought home 2012 and should have had tile professionally cleaned first..Previously a rental home ... Do not expect it to clean grimy grout... Did a bang up job on area rugs and laminate,,

I have tile and laminate floors and I have never found a machine that makes them look and feel so clean. I loved the first day I tried it so much, I gave up a day at the beach to do the rest of the house! I have had steam machines and all they do is push the dog and cat fur into the basevoards. With the vacuum aspect of the Crosswave, all is spotless.

Truthfully, I would rate this at a 9 out of 10. Alot of the "cons" I read doesn't apply to mine. My floors dry fairly quickly (better then a mop), I have no problem with cleaning the machine, (not any worse then cleaning your mop and bucket) and the speed of cleaning it provides and the save to my muscles is great. My floors are alot cleaner and you can tell by what is in the recovery tank that it's doing it's job. The cons I found were the corners don't come exactly clean. The edges I mostly solved by running the cleaner straight at it instead of along it. It does need side brushes if you want perfection but I started "swifering 360" along the baseboards before I start and it does the trick, the corners sill need touching up but otherwise fine.. The other is the liquid cleaner, Since you can not use bleach or vinegar in it, I don't feel it disinfects the floor as I would wish. I have up to 9 dogs on my floors sometimes , (4 are my own) and I wish there was a disinfecting cleaner to use on tile/vinyl. It would make me feel better to know a disinfectant was used. I'm 69 years old and it has saved my hands and knees I don't think I have ever bought a "cleaner" ( and I have purchased alot of them) that did a 100% job of cleaning.

[This review was collected as part of a promotion.] I LOVE my Crosswave....my floors are finally clean....mopping just pushes dirty water around. Also, I have discovered that the hardwood floor cleaning solution helps eliminate scuff marks made by the man of the house who drags his heels. I think if I used it every day it would eventually get rid of all the scuff marks......need to try that.

I thought this machine would save me a lot of time, but I find I have to go over and over the same spots of dirt to see any results, and they are not sticky, or greasy. I'm speaking of water droplets that accumulate on a kitchen floor, pet foot prints on the tile after returning from walks. Te brush roller does not stay wet enough to actually clean anything. The vacuum function should be something that the user can control. It just takes forever to clean with this machine and I find it quicker to use a mop.

I received my Crosswave within two days of ordering! It was user friendly right out of the box, too. With a few glances at the Quick Start Guide and the User Guide to get me started, I was cleaning the tile within 10 minutes of opening the box. As many have mentioned, it doesn't get close to the baseboards, which is the biggest reason I gave it four stars instead of five. Simply said, it's as easy as vacuuming! I have two cats and two dogs and two grandchildren, and I'm a dedicated gardener, so am in and out of the house frequently much of the year. I had mopped my floors a few days before I got the Crosswave, but am stunned at the dirt it picked up! I've got tile, hardwood, an area rug, and carpet, so having one machine that multitasks is a great help to me. It gets the job done quickly. I have tried all kinds of mops and it's been impossible to get this tile clean...I'm pleased to report, this product is the best yet!

I've had this for a few weeks. I've tried it on throw rugs, ceramic tile and oak hardwood floors. I will use it every week on my tile (bath rooms and laundry room) because it saves me time and I see evidence of how it performs in the dirty water canister. I will probably only use it monthly on my hardwood because I don't want to wet my hardwood floors every time I vacuum them. The advice from my floor finisher was basically not to leave water standing on the floors and not to use chemicals; therefore, I may only use water on the hardwood. I put a strainer over my drain before I pour the dirty water down the sink and I'm amazed at the dirt, hair, dust that the Crosswave picks up. The only issue I have is that it is too wide to go between the side of my toilet and the outside wall of the house. I demonstrated it for my niece today and she was impressed enough to want one for herself.

[This review was collected as part of a promotion.] Clogs after every single use. Have had to take it apart multiple times to clean it. We have two cats so yes we have a lot of hair around, but this vacuum doesn't even try to pick anything up. And the "hardwood floor mop" is just a joke.

I actually like to clean my tile & wood floors now, but most of all I can also shampoo my rugs at the same time. I finish my floors faster now, & they're much cleaner. I especially like that it has 2 tanks; 1 for the cleaner & 1 for the dirty water. It's quick & easy to clean the unit. Love it!