I bought a CrossWave 2 years ago and I just LOVE LOVE it! I am a clean freak and this surpasses my expectations. I no longer have to get on my hands and knees to clean the floor. I can not say enough about this cleaning tool. I am very impressed with the Bissell products that I am now going to buy a steamer to clean my shower.

I used this once out of its original box and was completely shocked on how much effort & time it took pushing back and forth to finish just my living room. Had to do it vertically and horizontally to reach the sides of the walls so it was a time consuming double job. After the floor dried it looked smudgy & non-polished & it felt like I had to use a sweeper to reclean it. My hand & back felt numb because of the heavy weight & bulkiness of it. I'd much rather vacuum with a decent machine & mop my floors with a good old mop (both would take me half the time) than use this thanks!

[This review was collected as part of a promotion.] This is a great concept but a failure at both being a wet jet and a vacuum. First, it didn't come with any accessories, it is only meant to clean floors. No attachments for stairs, couches, drapes etc. The only time a light comes on is when the trigger is pulled for the wet jet so you can't see going under furniture, which is difficult anyways because this vacuum doesn't lay flat. The wet jets don't spray evenly so there are constantly lines on the floor. The rollers stay wet so dirt and grime cling to them and when you go onto your rugs the dirt and dust transfer into the rugs. Just gross. For those with cats, litter touches the wet rollers and turn to wet clay and clog the system. The vacuum portion isn't really strong enough to suction litter out of tile grout. Just leaves it there wet. I had cut my hair and tried to vacuum up the little pieces left behind but the vacuum failed. It suctioned up some and then I'd move the vacuum forward and they'd all fall out. Emptying the dirt container is made more difficult because of the wetness. Dirt,dust, hair, fur,litter is now all wet and glued together and didn't empty when tilted over a garbage can. Plus the container itself has so many grooves and pieces for stuff to stuck to. Really,really gross. It's not a wet jet and not a vacuum. Needs work

I love this product it cleans my hard wood floors and picks up all of my cats hair which can be difficult and I can make the transition to the kitchen tile with no problems, I really like it works just like the advertisement videos, light and good to clean!

I purchase the cross wave after seeing a infomercial , I thought what the heck it could be my Christmas and birthday gift all in one, and if I don't like it that will reemberse my money. I received the product faster then I thought I would , took it out of the box and tried it right away .. Not only did it work like the commercial showed it was even better. We have five adults two children and two dogs, so my floors get dirty really fast. The cross wave is the best present ever!

I bought this in June. I have used it a total of 4 times on two small area rugs. Today, it runs for a few seconds then stops, I unplug it, plug it back in, it runs for a few seconds more. I have cleaned out the refuse tank, taken apart and put it back together.

I was skeptical but it does everything it says it will. All you have to do is follow the directions. If anyone is having problems with this, go read the instructions and make sure you are following them. It is important to do the process to clean the roller now and then, but it is easy and you don't have to take anything apart to do it. I do not sweep first and it picks up everything and leaves the floor squeaky clean. I have a very large dog and not only does he shed but he tracks in all kinds of stuff and it picks up all of it.

A friend bought one and recommended it to me as we are both cat owners. She said it was great for picking up when the cats get sick on the floors. As I have hardwood floors tile and are rugs, I thought it would be prefect. First time out I cleaned the tile floors i n my bathrooms. I was surprised the amount of dirt it picked with very little water and cleaning solution. Next big project all the area rugs. LOVE IT!

[This review was collected as part of a promotion.] We have two dogs. A long hair and a short hair. I vacuum my home about 4 times a week. Our house is definitely lived in. 2 kids 2 dogs and a active family. It takes me about 20 min to vacuum my house and 20 min to clean out the vacuum. The dog hair gets stuck in the tube to were the dirt deposits and then will stop sucking up the hair and dirt in your house. If you have no dogs and no dirt in your house, this might be for you. If you do anything ever and have dogs DO NOT BUY

I had great expectations for this product. I have all hardwood and linoleum and wanted one machine that would clean both. The cross wave will do that, but the roller gums up when it gets wet if it picks up any dog hair, and seems to just spread the dirt around. Hard to clean, have to wear rubber gloves and have to clean it outside as the reservoir gets "muddy". So sorry I bought it.