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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,271-3,280 of 5,057 reviews
Nov 19, 2017
Dr. Z
5 out of 5 stars review

Excellent product, cleans amazingly well

Bought the Crosswave just recently: Love: easy to assemble. Great instructions, basically, plug and play. The thing picks up yuck from carpets and floors that I didn't know was even there. Small profile makes for great maneuverability. Bought to clean up rugs and floors prior to Thanksgiving. Saw the commercial on TV and had to have one (and I'm not one of those 'see the commercial and gotta have it' kind of people). Only downside is the clumsiness of the power cord, but a small downside for a great result.

Review from BISSELL Homecare
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Dec 8, 2021
CHaddox
5 out of 5 stars review

I am in love!!!

[This review was collected as part of a promotion.] This product is amazing!! I probably said, "I love this thing," atleast every 5 minutes when using it for the first time. It just cut my cleaning routine in half and it handles my English Bulldog, Beatrice, hair like a complete champ!! Buy it.....don't wait.....go do it now!!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Apr 15, 2019
Tonya
5 out of 5 stars review

Cuts floor cleaning time in half, saves your back

This hard floor cleaner is awesome! I have back issues, so anything to make cleaning my floors easier is a must have. No more pulling out the vacuum or broom before mopping! This appliance vacuums up dirt, pet hair and debris before it gets wet, keeping it from getting moved around with the water. It cleans my hardwood floors beautifully, with no streaks. The tray keeps any water from sitting on your floor, and makes cleaning the brush roll easy. It also has a holder for an extra brush roll, or you can remove the roll and air dry it in the holder. The long cord lets me clean my living room, dining room and kitchen without stopping to move the plug, and the dirty water reservoir is easy to dump and clean, while leaving your clean water to be used again. I can't recommend this product enough! I gave my steam mop to my Mom, and I use the CrossWave for everything from spills to deep cleaning. I'm so glad I bought this, it saves my back while keeping my floors clean in half the time!

Review from walmart.com
Helpful?6PF0O5RKLMMF16013100514
May 28, 2023
Weezie
4 out of 5 stars review

Very effective and efficient ,easy to use.

[This review was collected as part of a promotion.] My only disappointment is the lack of a hose to get into tight places. I'd be happy if the hose only had suction, then I would feel like it did a more thorough job, and it could also be used on furniture.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 8, 2016
Pink Rose
5 out of 5 stars review

Exceptional Performance

I am a retired cleaning lady of 25 years and this is by far my most favorite cleaning tool for the day to day cleaning. It is by no means an industrial cleaning tool as it does not scrub the edges of a room. I have a lot of floor to cover in my house which before this took a few hours to clean. My health prevents me from cleaning the way I used to, but now I can clean more effectively in a fraction of that time with ease. I own a husky and it sucks up mountains of hair and everything else exceptionally well for a vacuum this size and does not clog the unit. I would like to see the next model be able to rise and lower the brush to better clean uneven surfaces. P.S. Be sure to clean after every use the way the instructions say to extend the product's life.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jul 17, 2018
Panda29
1 out of 5 stars review

Do not buy!

You have wash the vacuum itself, the brush roll, filter, and canister after every use or it will grow big black chunks of mold EVERY TIME after just vacuuming and not using the washing feature. I have hardwood floors and ceramic tile and use this often so it doesn't make sense why it would be so nasty if you left it without washing it after vacuuming because a normal vacuum doesn't do that. If I could return it I would! It's a big disappointment because I was so thankful to be able to purchase something so overpriced.

Helpful?6PF0O5RKLMMF16013100514
Jan 14, 2017
Retiredteach
5 out of 5 stars review

Flat out Amazing!!

This the best machine that I have ever used for my home. Over the years I have tried many even the Bissell floor mops with the different heads used for cleaning. Finally got to use this new one this morning and am very pleased with the results - everything is nice and clean and it was a simple matter to clean the machine after I was done. I would recommend this machine to all who enjoy a sparkling house.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jun 5, 2021
OKIStampqueen
1 out of 5 stars review

Negative stars if I could!

I have tried EVERYTHING to get this machine to work properly and it won't. Despite clean, new roller, filter and having been cleaned from top to bottom, it will spray water/cleaning fluid...but don't expect it to suck it back up. My floors actually look worse after using it than they did before. Totally regret this purchase.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

You should have suction power with your CrossWave. These troubleshooting steps will help restore the suction: https://support.bissell.com/app/answers/detail/a_id/3836 If you're still having trouble, please call us at 1-800-237-7691 so we can help under your warranty.

Mar 19, 2018
Bo the conductor
5 out of 5 stars review

Buy it now!

Thought our floors were clean. We were wrong. Couldn't believe how black the stuff was coming off the floors after using this. Wish we had bought it much sooner. Would definitely recommend it if you want clean floors and area rugs. My wife is a germafob and she was disgusted by how dirty our floors really were. Buy one now.

Review from BISSELL Homecare
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Jan 18, 2021
Lyndac68
1 out of 5 stars review

Not Happy

I purchased this when it first came out and I was so happy that it was a vacuum and washer all in one, but sadly I still have to use the regular vacuum first as the crosswave will not pick up anything, all it does is wash the floor and not very good at that either, so I spent a lot of money on something that doesn't work. The commercials show them picking up spilled cereal and what not, mine won't even pick up a dropped egg, tiny pieces of cat kibble nothing

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

We're sorry to hear this! We'd love to provide some troubleshooting steps to improve the suction power of your CrossWave: https://support.bissell.com/app/answers/detail/a_id/1277 If you're still having trouble, please call us at 1-800-237-7691.