I love my crosswave ! Had a little problem with machine after a few months. I called company and it was replaced . A week later there it was. Great service! If you have pets you can not live without one. I even bought one for the RV. No more mopping and squeezing out a mop

Thanks for engineering such a quality, time-saving product. Cleans my tile and, surprisingly grout, cleaner than it has been in years. The Crosswave is a brilliant idea, but needs a few tweaks that will surely will be addressed with the next generation: 1. The machine does not pick up or clean edges next to walls and cabinets effectively. I have to turn the machine to 90 degrees from the wall and it still does clean all the way to the edges, but it is closer. 2. The cord is wrongly positioned awkwardly in the center of the back of the machine. The cord should be placed to one side out of the way in order to fill the clean water tank without having to unhook. 3. It does not lie down completely to get next the back wall under furniture. I realize that it's tank will not allow for some really deep furniture access, but it would help with more shallow-depth furniture if it would lie down all the way to get to the wall. Numbers 2 and 3 I consider minor, but number 1 should be addressed and fixed with the next version of the Crosswave. I love it-Janet

I really like the Crosswave. Just like the Floormate, the Crosswave uses only clean water to wash the floors and then vacuums up the dirty water in a separate tank. The difference is this machine does not use as much water when washing, so the dry time is less time. The Crosswave is less noisy, and the head articulates to reach corners easier. I like the placement of the on/off button on the front of the handle. The cord is long enough so I do not have to constantly re-plug it in else where. Most of all, the Cosswave really does vacuum up all the pet hair and dust on the tile floors. I'm very happy with this machine.

I bought the product based on its great marketing. Very disappointed and unsatisfied! Not efficient and extremely noisy. Bought it from Canadian Tire and not certain I can return it... Very expensive with limited results on both hard wood floors and carpets. Unfortunate as I had good experiences with other Bissell products.

[This review was collected as part of a promotion.] I have had this machine for 2 years and I do like it but I think the cordless would be more convenient. My biggest complaint is I cannot remove the plastic cover that is over the rotating brush to clean it. It is super tight and does not come off easily for cleaning.

I would give this 5 stars had it lasted longer than 2 years which for the high price it should have. The floor piece broke after very careful use which is the only part you can’t order so I have to buy the entire unit again because there is nothing else like it and that’s what I need for a house full of hard floors. If another brand made a corded version I would buy that instead. Of course it decided not to work just as I was cleaning to have a huge crowd for xmas and all of the stores were sold out of them.

I have a dog that sheds a lot. With this machine I only have one step floor cleaning. It vacuums, washes and cleans up the dirty water all in one process. I used to sweep, swifter and wash. It's so much easier now. I recommended the machine to my sister and she bought one also.

I was wondering why this was in the garage - after I used it I know why - when we first got thing was amazing, after several uses the craftmanship came out - went from not spraying to a constant flow with out pressing trigger - leaves streaks and residue - probably due to fact to much solution is coming out - for the price and longetivity not worth the $$$

I got this as a product to try out and then review--I love it! I haven't tried it on the car, but in the house it has been a real help. I have trouble with my shoulder and it is lightweight so I don't have trouble using it. It cleans the floors easily, without much effort, and doesn't take a lot of pressure, time or anything. I don't get really excited about cleaning, but when I have something that makes things easier, I love it.

I really wanted to like this cleaning tool. I wanted something that would make it easy to mop my floors. I have cheap, fake wood floors and small pattern tile floors. I also have cats so was hoping this would work well to pick up a little cat litter and hair as I mopped. It's an OK tool, but I think you could do just as well with something half the price. The Bissell Crosswave is not ideal for quick, small clean up jobs because you have to take everything apart to clean it after every use. I do appreciate that you can break it down into pieces that are easy to clean, but its a lot of work for small jobs. You don't want to leave it after cleaning for fear that the brush pads would start to get moldy or smell. I think this would be decent if you were doing your whole house/apartment in one go. The Crosswave is terrible at leaving streaks on your floor. My wood floors are dark so the streak marks are very prominent. They happen during moping, but mostly occur where you leave the mop to rest. I always have to clean my floors by hand after using the Crosswave. Such a waste of money.