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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars
5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,241-3,250 of 5,057 reviews
Sep 1, 2017
Reviewer name: Warren's Way
3 out of 5 stars
3 out of 5 stars review

I Debated Between 3 & 4 Stars Because of the Wall Gap

I debated between 3 and 4 stars. I love my CrossWave but it only cleans up to 1 1/4 " from the wall. That leave the edge molding, the corner and one and a quarter inches of floor I have to get down on my hands and clean around the whole room...and that is a real pain! If this reached all the way to the wall I would give it 5 stars.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Oct 19, 2018
Reviewer name: Julie the OCD cleaner!
5 out of 5 stars
5 out of 5 stars review

BEST floor cleaner I have ever used.

I have used bissell for years. Great machines and really great customer service/support. I have recommended this to a few friends and now they are believes also. Don't push around dirty water on your floors any more ladies! Get a bissel mop/vacuum. You will love it!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 31, 2017
Reviewer name: KarylG
5 out of 5 stars
5 out of 5 stars review

My floors have finally met their match!

Received as a Christmas gift - but I really asked for it so my husband would use it since he does most of the floors! With 2 dogs and indoor/outdoor living, our floors take a real beating and show everything! Today I pulled it out and tried it for myself in the bathrooms. That it was lightweight and super maneuverable was great as I was cleaning around toilets in tight spaces. It was easy to disassemble and clean when I was done. I actually enjoyed doing floors!

Review from BISSELL Homecare
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Aug 30, 2018
Reviewer name: Cat crazy lady
5 out of 5 stars
5 out of 5 stars review

MY NEW MACHINE AND ME.

I have 4 adult cats and 12 new kittens in my home right now. The messes were adding up fast. Pulling out a vacuum and pail was no fun & very time consuming. I love this new all in one to due up a necessary chores in more then half the time & mess. LOVE that it is very very quick and easy to clean also. Thank you Bissell for a personal helping hand.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Apr 12, 2018
Reviewer name: Colomd
4 out of 5 stars
4 out of 5 stars review

Real timesaver.

Eases the chore of cleaning our Pergo floors, which really helps with our pups little footprints. Didn't give it 5 stars because we find we have to vacuum lightly first due to dog hairs clogging the machine. However, I still highly recommend this terrific timesaver when dealing mostly with tracked-in dirt.

Review from walmart.com
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Aug 18, 2018
Reviewer name: IndianaFred
4 out of 5 stars
4 out of 5 stars review

Good combo product

While the CrossWave is effective on carpet and smooth surfaces, it doesn't excel at either. Maybe a better brush roller for different surfaces could improve cleaning. Or it might be a good idea to include two different rollers one for smooth and another for carpet in each box of the CrossWave.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Mar 28, 2022
Reviewer name: Frankie
3 out of 5 stars
3 out of 5 stars review

Need replacement parts

[This review was collected as part of a promotion.] It worked great until it didn't. There are little squeegees that get messed up if you floor tiles aren't perfectly even. But no replacement for them. In fact, except for brushes and filters there are no parts.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Frankie. You have a warranty on your CrossWave and we're always happy to help at support.bissell.com.

Mar 28, 2021
Reviewer name: Mom that hates to mop!
5 out of 5 stars
5 out of 5 stars review

This thing is amazing!!

I was tired of sweeping then mopping. I could never find a mop that I like and does a good job. I searched around for the right one until I saw this one. Took me 2 fills to do the whole house. The stuff that ended up in the dispose bin OMG! My floors look amazing and are so clean!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Feb 9, 2017
Reviewer name: Jillykate
2 out of 5 stars
2 out of 5 stars review

Used Once

Was kinda disappointed with the Crosswave. I have 1275 sq. ft. of vinyl plank flooring (new). Used the crossover and it did not clean very well..Left streaks & dirt blotches in patches on the floor. Will give it another try and hope for better results..

Review from BISSELL Homecare
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Feb 1, 2020
Reviewer name: SMK
1 out of 5 stars
1 out of 5 stars review

BEWARE!!! This is the 2nd one and again gear freezes up!

I was happy to spend the money for the convenience of vacuuming and mopping at the same time. My first one froze up so they sent me a replacement and now it's doing the same thing!!! Gear that turns roller seems to seize up. Did it on both cleaners. What a waste of $$$.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Sorry to hear this! To prevent this you need to take the brush out after every use and clean the brush and the machine where the brush is inserted. If hair gets built up on the ends of the brush or in the machine it can cause damage.