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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,231-3,240 of 5,057 reviews
Feb 9, 2017
Kathy56
5 out of 5 stars review

If only it was cordless, it would be perfect !

This is a great floor cleaner ! I have two dogs so was worried about the hair mucking up the machine, it works great! The floors are so clean after I use it. I am always looking for what works best on my floors and have gone thru so many machines but this is the one that works. Bissell makes cordless vacuums that I love if they just applied that to this machine it would be perfect !

Review from BISSELL Homecare
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Aug 10, 2020
Jones
5 out of 5 stars review

Good investment

I have ceramic tile and Pergo floors, and two big dogs. I have had this unit for about three years, and before I got it, I used to get down on my hands and knees to wash the floors. That became hard on me due to issues with my back and knees. This does the job well with minimal effort. I usually clean a section, then dry the floor with a towel to get it bone-dry. It can take a 2-3 passes to clean the heavily trafficked pet areas. I would definitely recommend it. It is easy to use, and easy to clean up the unit after use. Well worth the expense.

Review from BISSELL Homecare
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Nov 27, 2021
The best mom
2 out of 5 stars review

I would not buy it again

[This review was collected as part of a promotion.] What sucks about it is that u have 2 hold the trigger 4 soap solution the entire time, which is a pain. Having a button or something 2 hold the trigger down would b SOOOO much easier. & the light that comes on when u press the trigger is hard 2 see in the daytime, so im constantly focusing on seeing if its coming on or not.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

If you're having to hold the button down the entire time you're cleaning you may need to use the rug setting or make slower passes with the machine. Here's a link to our support page for troubleshooting and how to contact us if needed: https://support.bissell.com/

Dec 11, 2016
Carmen
5 out of 5 stars review

Love this machine!

I have difficulty with cleaning my floors and this machine makes it possible to do my own cleaning again without pain. It really makes my floors clean with little effort on my part. I've had Bissell carpet cleaners before and now that I have all wood floors it is much easier to clean with this machine. I have 2 dogs that shed and like to track in dirt.

Review from BISSELL Homecare
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Oct 25, 2020
Todd
1 out of 5 stars review

Didn't work as good

It did not work the way it looked on tv. I saw it on tv and said to myself that would make cleaning up so much easier. I would not have to make mop water and have the floors wet so my grandma will not fall and the dogs would not track dirt and footprints on my floors.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Todd. Sorry you're not happy with your CrossWave, but we'd love to provide some tips on how to get better results! Please call us anytime at 1-800-237-7691. Also, here's a link to some helpful videos on using the CrossWave: https://support.bissell.com/app/answers/topics/p/67614/c/67098

Jun 25, 2017
Hugh
5 out of 5 stars review

Best thing out there for hard floors!

I've purchased every kind of mop for hard wood floors available. This is by far the best on the market. Swiffer and other brands leaves a haze on hard wood floors. Bought this one and cleaned all my floors as soon as I got home with it. Now clean with no haze! If you have indoor/outdoor pets, this is a must have!

Review from BISSELL Homecare
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Jul 16, 2019
GibLyn
1 out of 5 stars review

Not recommended!!

We purchased this Bissell Crosswave 1785 Series this year on 03/07/2019 and we are definitely NOT pleased with the performance of this cleaner. We have used this cleaner approximately 5 times. It does not pick up dog hair and does not always pick up all the dirt. When we tried to use the wet vacuum, it leaves dirt streaks on the floor.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Oh no! Sorry to hear this, but if it's not suctioning these troubleshooting steps will help: https://support.bissell.com/app/answers/detail/a_id/168/kw/1785 You can also follow these tips for streaking: https://support.bissell.com/app/answers/detail/a_id/1408/kw/1785

Oct 24, 2018
Kermit
5 out of 5 stars review

Prayers answered!

I am the Mom to three Labs, so lots of muddy feet and HAIR!! This machine is an answer to my prayers! The dog hair, wood chips (labs love to chew!), leaves and mud.......GONE! I would love to show you a picture of just what was picked up but I am too embarrassed by the mess! If this was enough to sell me on this machine, it cleans itself! What more could you ask for? Thank you to the investors!

Review from BISSELL Homecare
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Dec 18, 2017
Marie
4 out of 5 stars review

2nd review after a couple of months of use

After a couple months of use (and an additional guest dog), this is still the best appliance I invested in. I do see an occasional streak but I think I'm giving it way too much fluid. It works well on rugs but not on cloth-type rugs. I wish it has attachments for furniture that will make it easy to use for sofa and/or steps. I use Fabuloso instead of the Bissell floor cleaners and it seems to work just fine. I find that its easier to use clean by running it on the stand first then removing the container for dirty water, the filter, the brush, etc. I do thoroughly clean it and remove any hair clogs. This is not to use for deep-cleaning for rugs/carpets as I don't think it's designed for that; however it's great for getting the spill taken care of vs. dragging my carpet cleaner.

Review from BISSELL Homecare
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Jul 25, 2016
Mrs. G
4 out of 5 stars review

Pros and Cons

I have light colored ceramic tile on my lower level. I also have two elderly cats. The Crosswave did an adequate job on the surface grime and was easy to move around. The pump was quite noisy and IMO somewhat stingy with cleaning solution. In order to clean grout lines I had to put the switch on "rug" and do multiple passes to get enough solution to clean. I also think there should be a "PET Roller" product made to allow for deeper cleaning. I did learn not to allow the Crosswave to go over the cord as it will wrap around the roller. I loved that I did not have to vacuum first and the unit did a great job picking up litter and pet hair. I also appreciated the large solution tank.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514