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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,201-3,210 of 5,057 reviews
Jan 13, 2018
Accident prone aquarist
5 out of 5 stars review

It SUCKS!!!!!

My husband tipped over the 33 gal holding container of clean water that we use on our aquarium. Water was all over our living room including under the couch. While he used the shop-vac I used the Crosswave. It worked GREAT. Only wished the waste tank was bigger, too many trips to the sink to empty it out lol.

Review from BISSELL Homecare
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Nov 15, 2016
Karen K.
4 out of 5 stars review

Too noisy.

The Crosswave does a good job on the floors. However, the motor has a very high pitched sound which hurts my ears. Had I seen the commercial played with the actual sound, I would not have bought the machine. As I said it does do a good job on the floors, I cannot be in the house when it is run.

Review from BISSELL Homecare
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Feb 12, 2017
Jerri
5 out of 5 stars review

Best Buy ever!

I should be a poster woman for this machine. I have 11 cats and 4 large dogs. I live on a farm that some days seems like our best crop is mud. I have used my machine for a few weeks and love all the machine offers. The only improvement I can see is a way to get the edges but I'm still not complaining because it cleans so well and easily. I encourage everyone to own this machine!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
May 13, 2019
Lori, the clean-freak
5 out of 5 stars review

Time Saver

It took me hours to dust mop, vacuum, and damp mop my townhome. I do these chores 2-3 times a week, now that I have a dog, and it was an several hour job. Now, it takes me an hour to get it all done. I'm also amazed, after doing the above for several months, how filthy the return water was the first few times I used it.

Review from BISSELL Homecare
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Mar 12, 2023
Drew5200
5 out of 5 stars review

I am over the moon happy with my new CrossWave!

[This review was collected as part of a promotion.] I have 3 small dogs in my house. I would broom sweep, then swiffer sweep then run the vacuum over my floors afterwards I would hand wash the floors. Even after all that sweeping there would dog hairs on my floor. It drove me crazy. I am 64 and have bought many gadgets that made big promises that did not come true. I finally tried the CrossWave and it is a miracle! It works. Dog hair gets sucked up and my floor gets cleaned at the same time. Finally a product that delivers on it's promise! Thank you Bissell

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 11, 2016
Bobbi W
5 out of 5 stars review

Best all around machine ever

Could never really get my kitchen tile floor really clean - always had spots here and there. This machine is FANTASTIC and being able to mop and dry at the same time is a wonderful feature; plus it's lightweight. Love this machine and I'm recommending it to everyone i know.

Review from BISSELL Homecare
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May 4, 2017
Jewels
5 out of 5 stars review

AWESOME!!!!

Nothing to say but awesome!! I didn't t think it was working very well until I looked at the waste container and I was shocked. I used it on old stains on my carpet and they all came out. I am so impressed with this cleaner I had to write my first review. Try it you will love it. I also have the vac and steam (which completely quit working and its too expensive to fix) but this works much better, wish I had started with this one.

Review from BISSELL Homecare
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Dec 28, 2020
Tired and Frustrated
1 out of 5 stars review

Piece of junk

I got this product for myself for Christmas with high hopes after seeing so many positive reviews. I have never been more disappointed and angered about a product. I will never buy Bissell ever again. I assembled it exactly as directed, filled the water to the indicated line, and then added Bissell floor cleaner to its indicated line. As soon as I clicked it on, it let out a high-pitched, continuous squeal that was so bad I grabbed my noise canceling headphones to wear while using it and it still cut through. It's about as loud as a contracting wet-dry vac but much more high-pitched. I had to go over a section 3-4 times with just the vacuum to collect what was a minimal amount of dust & pet hair. Afterwards came the worst part - the "mop" itself. The solution came out in uneven streaks the entire time I tried to mop and didn't clean the floors at all. In fact, my laminate floors are now covered in a weird sticky film - like dried juice. Disgusting. If there's a dirty spot on your floor you want to clean quickly with this machine, forget it. I ran it slowly over a spot in my kitchen no less than 5 times. It would not clean it at all. I got so frustrated that I just grabbed a wet rag and wiped it up in seconds. It took me 45 minutes to ATTEMPT to clean a single hallway and it left it dirtier than it was before. I'm currently getting ready to try and scrub by hand whatever this piece of junk sprayed all over. Do not waste your money. Trust me.

Review from BISSELL Homecare
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reply from bissellpwr

We're sorry to hear of your experience, but it sounds like your CrossWave wasn't working properly. If you still have it, please give us a call so we can help under your warranty! 1-800-237-7691

Nov 24, 2020
Italian chic
5 out of 5 stars review

Excellent spotless floors -tile, wood, carpet

This vacuum is awesome. All the floors are spotless. Looks amazing abs takes very little time. Use the Bissell Crosswave Products and rollers. Anyone who says it doesn't work doesn't know how to use it or tried to be cheap and not use the Bissel Products as required. Buy it you won't regret it.

Helpful?6PF0O5RKLMMF16013100514
Jan 5, 2019
Maddie
5 out of 5 stars review

Best money ever spent! I cleaned all my clean wood floors and my stone floor in bathroom and they were “filthy” by comparison of what I had just used to clean them. The. To ight I took it to our rarely used guest bathroom thatI had just cleaned in preparation of my childrens’ visit. My linoleum is 18 years old and in perdect condition. Welllll....this is what it looks like now. Pure white like it was before the Bissell Crosswave! Don’t hesitate to purchase this amazing machine!

Review from walmart.com
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