I REALLY wanted to like this machine. I was super excited to get it and try it on my kitchen tile. My flooring is a neutral color so shows when it's dirty pretty easy. With this machine you have to use it while your floor is still wet with mess. Any stain or bits of stuff that have dried already do not pick up. I tried and tried with this machine specifically on what but that was dirty and it wouldn't budge- in the end I took a paper towel to it and it picked right up. I also find that it takes longer to dry than expected and leaves streaks all over my house. The tank does get black so I know it's cleaning something I just thought for this price it would do a MUCH better job. It does not get corners, the brush stops spinning if you raise the handle too high (which sucks since I'm tall) and it gets clogged entirely too easy. I like the idea of this but the execution here falls way below standard. Don't waste your money.

[This review was collected as part of a promotion.] I have hardwood floors throughout my home and two area rugs. I find it very difficult to vacuum the rugs and usually have to use two hands. It constantly clogs up in the tube where the debris and water go. There is always debris under the filter as well. I washing my bathroom floor today and it was just moving dirt around. Come to find out it was all clogged up. There is rarely any water in the reservoir after cleaning leaving me to wonder where this water is. I feel I need another vacuum to vac the areas then go over it with the crosswave! Waste of money!

We have 3 dogs and and an uncaged Amazon parrot who either chews everything in to millions of pieces or poops on it! This vacuum/mop cleans her area in minutes. Before, After I swept I had to get on my hands and knees and scrub with a brush and paper towels. This is honestly the very best cleaning aid I have ever purchased.

We read the reviews and wanted this! My Mother in law got it for us for christmas since we have all tile and hardwood! I was expecting it to clean well since it was super expensive and sadly it doesn't. We have two dogs who drool and after scrubbing the floor we still have drool spots. Does not clean tile well at all. Perhaps we are not doing it right but we have watched all the videos for using it! Such a dissappoinment! Feeling like we should have purchased a steam mop instead!

Seriously best appliance I have purchased in I don't know when! It vacuums and mops at the same time!! This appliance truly does what it says it will do. It has a pretty long cord and the swivel head is amazing! I am thoroughly grossed out at what it picked up on my floors and the color of the water in the tank. Apparently my steam mop has not been cutting it. And I consider myself and my home to be a very tidy home! Each time I use it, I love it even more!

This item is not what I was expecting from the reviews that I read, before making my buying decision. the hair and dirt got caught up in the ball of the neck where its made to be able to move around items. so it ended up not working at all for us. I was very disappointed with this item .

Love it. Had a different bissel, but my husband threw it away because we both hated it. I bought this anyway because our old carpet shampoo thing broke and how bad could it be. This is the most amazing floor cleaner ever. Our floor has never been this clean and it is so easy to use on wood, tile, and floor rugs. Love. It

I've used a Bissell vacuum for years. Due to health issues I found that it was too heavy to use. My daughter gave me the Crosswave for Christmas. I love it. Cleans great, easier for me to handle, works great on both tile floors and area rugs. I also like how easy it is to take apart to clean the vacuum.

[This review was collected as part of a promotion.] I have several different floor cleaning products and I was so excited for this one. What a disappointment! My floors looked awful after. Did not feel it was doing much cleaning of the wood floors. It leaks and you have to completely take apart and clean after each use. Not to mention I would find more when cleaning the machine than in the dirty water compartment. I will stick with my steamer that leaves my floors looking shiny and clean for half the cost.

You have wash the vacuum itself, the brush roll, filter, and canister after every use or it will grow big black chunks of mold EVERY TIME after just vacuuming and not using the washing feature. I have hardwood floors and ceramic tile and use this often so it doesn't make sense why it would be so nasty if you left it without washing it after vacuuming because a normal vacuum doesn't do that. If I could return it I would! It's a big disappointment because I was so thankful to be able to purchase something so overpriced.