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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 3,171-3,180 of 5,057 reviews
Dec 2, 2019
Kari
5 out of 5 stars review

The best I have ever used on my floors!

I live in a well lived in household with four kids, four dogs, four cats and my husband. This Bissell CrossWave has been a lifesaver for me. Approximately 60% of my flooring is wood, tile and vinyl and I use the CrossWave every day. The fact that it sweeps and mops is such a time saver for me. The CrossWave is easy to use, stays charged for the entire length of time I need it and is self cleaning as well. Well done Bissell! I will definitely be looking to fill my home with additional Bissell products now.

Review from BISSELL Homecare
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Dec 20, 2017
SandyW
5 out of 5 stars review

Former Hoover Floormate User

I've used a Hoover Floormate for over 10 years and have been happy with it. The Floormate stopped working and after much research I replaced it with the Bissell Crossover. The Crossover is much lighter and easier to maneuver and causes me less fatigue. It is easy to clean and maintain. It doses a great job of cleaning the floors and vacuuming at the same time. I found that pre-treating really dirty spots with the Bissell cleaning solutions really helps. The only task the Hoover does best is really heavy stuck on spots. The Crossover is more expensive but I am able to use it more regularly because it does not aggravate my back pain as much.

Review from BISSELL Homecare
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Feb 28, 2021
Love Clean Floors
5 out of 5 stars review

Hardworker!

If you don't have a Crosswave, your floors are filthy. I use CrossWave on Travertine floor. I live in SoCal desert area (with dusty winds & sandy soil), 3 small dogs / 2 of which are seniors who have accidents, a husband that doesn't take off his shoes after being outside and drops various foods on the floor for dogs. We spill things too; ice cream, tomato sauce, yogurt, peas, honey, etc. My Crosswave works VERY hard. CrossWave is lightweight so you don't get arm or back pain. Yet also powerful on the stone floor. I clean about 1700 sqft of floors in under an hour. It's good for fast clean-ups of just the kitchen / bathroom or whole house. Recently, we had interior construction work done and the Crosswave was my savior for floor clean-up after workers left (everyday). I use my Crosswave a lot. My first one lasted 2.5 years; without any part replacements. The newer CrossWave model I have now is sturdier and I expect it will last longer. My suggestion is to simply replace the brush roller when it starts looking tired.

Review from BISSELL Homecare
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May 8, 2024
JES
3 out of 5 stars review

Does not work as I need

[This review was collected as part of a promotion.] I bought the CrossWave in December of 2022. I was excited to use on my porcelain tile to keep the tile and grout clean. I have used it regularly, but the brush/mop cartridge does not have enough strength to clean my tiles. I have to carry a rough sided sponge to rub on shoe marks or really dirty walking areas because the crosswave roller is not abrasive enough to clean those areas. Unfortunately, there is not and alternative brush roller. This Crosswave would be wonderful for light cleaning, but falls short for stronger scrubbing. I would recommend this for light cleaning only.

Review from BISSELL Homecare
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reply from bissellpwr

Hi Jes. We're sorry you aren't happy with your CrossWave's cleaning power. We'll share your feedback with our quality team, but please reach out to us in the future if we can help at support.bissell.com.

Mar 7, 2018
Jess
5 out of 5 stars review

Crosswave obsessed

My friends keep asking me to stop talking about it but I can't! I use it every day! I tell everyone I come in contact about it. My favorite favorite product. So easy to use, cleane, store. Cleans my floors like nothing I've ever seen. I have a German Shepherd and it's saved my sanity when it comes to cleaning up after him! Thank you thank you thank you for such an amazing product

Review from BISSELL Homecare
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Dec 5, 2020
DerekS
5 out of 5 stars review

BEST gift to myself and home!

Wow!!! So I kept on looking for an alternative to the nasty Swifer and lackluster Dyson. My floors get super dirty! The cross wave really vacuums! Has a lot of suction and scrubs well, too. It leaves my white floors nearly spotless. This is corded so you get infinite power and maximized cleaning ability. It does get most edges. I highly recommend this product if you are looking for a combo product. Worth the price!

Review from BISSELL Homecare
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Dec 12, 2016
KF
5 out of 5 stars review

Beats other high end cleaners by a mile

Just used my Crosswave for the 1st time. Ordered it because my expensive "bot" won't do my uneven slate tile kitchen floor without getting stuck 20 times. The "bot" also wouldn't even clean up smudges/pawprints off my bamboo wood floors. The Crosswave performed great on my slate floor & did a super job on the wood. Plus dried quickly so I wasn't waiting around for floors to dry before someone walked across the floor leaving prints. Can't believe the amount of dirt, etc. this picked up & I had just vacuumed.

Review from BISSELL Homecare
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Dec 25, 2021
Nat
2 out of 5 stars review

Not worth it

[This review was collected as part of a promotion.] Purchased it one year and maybe two months ago, all I know is that the one year warranty is definitely up and today I went to plug it in and it cut the power in my home which I've never had happy with any appliance let alone a vacuum?? I thought it was an issue with the outlet so I went to a different room and sure enough the power went out again. Had to be the vacuum. Honestly wasn't that impressed with the vacuum considering my ECOVACS robot vacuum got more dirt and hair off my floors than the crosswave without me even having to vacuum. I have a clean home no kids no pets just two adults, so didn't vacuum very often with it and yet I can't even use it now barely a year later. Really irritated.

Review from BISSELL Homecare
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reply from bissellpwr

We're not sure what's happening, Nat, but we'd love to help with your CrossWave! Please reach out to us at https://support.bissell.com/.

Jul 20, 2020
Suz
5 out of 5 stars review

So good to keep up with my dog's hair.

I have a white German Shephard. Since it is 96 degrees today you can imagine how much he sheds. This machine picks up his hair in ways my broom and vacuum won't. Plus, the floor dries so fast that I can let him out of his crate very soon after I finish cleaning. I also love the ease with which it turns. This is a great machine!

Review from BISSELL Homecare
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Nov 26, 2017
debbe
5 out of 5 stars review

I would buy again and plan to gift also

best floor cleaner....Have vinyl floors that look like tile. With a mop dirty water would built up in the crevices of the flooring. Crosswave vacuumed up all the dirt and water, leaving the floor completely clean. I tried on tile floor and it got the pits in the tile clean also. Used the attachment for the area rugs (had to go back and forth several times) but rugs came clean. Very impressed.

Review from BISSELL Homecare
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