This is a very nice machine. It is 2 in 1 and cuts down on cleaning time. I got really tired of mopping & rinsing floors. It is lightweight & easy to manage. My son put it together for me. We tried it out in the hallway & then checked to see what we think. It cleaned the floor very well & vacuumed it as well. Easy to maneuver. I just love it. Fantastic for me. I have 2 dogs (one is only 10 mos old). Both dogs were adopted out of shelters. Teddie is just a puppy so it helps cleaning up the mess & making sure the floors are sanitary. Ty Ty (Tyson) is older than Teddie but still makes a mess every now & then.

I've used just about every type of floor cleaner for my mostly tile floors. I like the fact that the CrossWave actually removes the grime from the floor rather than simply moving it around as with some other systems. I also appreciate its fairly light weight and maneuverability. All in all a great buy.

I like gadget's and gimmicks especially ones that that really work. This is an awesome machine. I have dogs and it picks up most of their hair. Not sure how long this machine will last because of my dogs, but I have had it a few weeks and all of my floors are wood with area rugs and it is the best.

Just used my new Bissell Crosswave and love it ! I have Tile, Hardwoods floors along with area rugs in my house. It was so easy to use and light weight! It really cuts down cleaning time and effort. I am disabled and found it be the tool I need to get my floors cleaned. Thank you Bissell!

Of all the floor cleaners that I have used and I have used many;the Crosswave is the best!!! I thought my floors were clean but after seeing how filthy the dirty water tank gets I realized they weren't. The water is brown with hair and sand in it. Once you learn how to set up the Crosswave the cleaning is easy. There are different rollers and solutions for different jobs. I use warm water in the tank to ensure a good clean. Yes it takes a little more effort to clean because of the double pass to wash and dry but you are eliminating vacuuming before the washing of the floors that has to be done with other cleaning systems. The cleaning of the dirty cup is more involved because it is wet dirt which makes it a little harder. I would not pour the dirty water down the sink without straining it. I use a paper towel to catch hair and other debris. Bissell also has a strainer which I am waiting for it to be in stock to eliminate the paper towel strainer. I use the parking tray and run fresh water through it to clean the roller and openings. I also clean the filter with dish detergent otherwise it gets a mildew smell. You must leave out the components to dry after cleanup. My only gripe with the machine is it is very noisy. When I clean my hallway it is so grinding that I had to put on earplugs. Since it cleans great I will put up with the noise. I'm sure they will improve this in time.

I have had a bissell floormate for years and loved it. When I saw the CrossWave I wanted it, Because of the price I waited and did a lot of research. Finally, ordered it... have had it two weeks and I find I use it almost daily! Love it! It! Didn't think it would pick up a lot as a vacuum but find that feature awesome. Super easy to use and the cleaning tray is great... I have used it everywhere in our home, even on the throw rugs. Its easy to switch the brushes. The rugs came out great. Its light weight so going upstairs is easy. Can't say enough about the CrossWave. It's Awesome!

I absolutely love this Cleaner. I asked for this as a Christmas gift; I am in my 80's with a good-sized kitchen and living area to clean. Each day I first had to drag out the vacuum, then drag out the mop. Now it's once over and in half the time it used to take. The cleaner is easy and quick to clean afterwards, and the tray for for sucking up the water and cleaning out the inside was a great idea. The only 'complaint' I might have is that it could get closer to the baseboards, and maybe you could find a manufacturer that knows how to add a cord-rewind. :)

The cleaner is light weight and easy to use. It is much better made than other all in ones that I have tried. It cleans the mostly whole house tile; however, it does not clean the pet stains from the grout. My floors are wood look and have 1/8 " sealed grout. The nubs don,t get into the small spaces. It still makes the job easier. I recommend that you develop and offer a better multi surface roller for the grout. I do appreciate the vacuum and clean at the same time feature and will recommend the cleaner.

I ordered my CrossWave through a home shopping network. I loved how it cleaned my wall to wall tile floors. Several months after using it I notice the motor was getting hot and not performing. I didn't know what to do since I threw the box away. My warrenty through the shopping network had expired and I was told to call Bissell. I procrastinated as I didn't want to spend an hour trying to explain the problem. I bit the bullet and called Bissell. I was shocked, how fast and easy it was to deal with customer service. They sent me a free shipping label and I had my New Bissell within 14 days. No hassel's! Not only do I love the CrossWave but I highly recommend Bissell and the fantastic customer service I received. Thank You

I have made the best floor cleaner purchase ever! This is one product that does exactly as it promises. I finally have my laminate floor back. Recently had bathroom redone, and the workmen got grit and grout all over my floor, that's another can of worms. I bought my CrossWave out of desperation,becaue nothing else worked to remove the dirt and. I am so happy with the results. So easy to use, I enjoyed cleaning the floor. I have a very big expanse of laminate floor. i used the Bissell cleaner recommended and it did a wonderful job. It was worth every penny. I am a very happy camper!