[This review was collected as part of a promotion.] Worst vacuum I have ever had. This vacuum has absolutely no suction at all. I made sure there was nothing obstructing the vacuum which would affect the suction and nothing. I watched as I went over the same dirt and hair 10 times and all that the vacuum did was push it around. Think twice about buying this you're better of throwing your money down the toilet. I love that they help stray animals which is why I bought a bissell product but not worth it.

lost my house in hurricane Harvey. replaced floors with wood grain tile. used for the first time last night. outstanding performance. nice to wet/dry vac at the same time. cleanest floors have ever been. sooooo, having said that, a LOT of moving parts, easy breakdown, easy put together. durability MAY be an issue. 2500 sq. feet to clean. time will tell if product is able to sustain quality as seen on first time use. happy so far.

I'm disabled with limited mobility in my back and my legs so I was looking for something to use on my hardwood floors and area rugs that would allow me to clean and maintain my home without having to rely on someone else to do it for me. This machine is not it, the cleaning solution leaves a soapy residue on the floors and the cleaning of the machine is extremely hard for me. The dirt and hair from my floor turns into a muddy cement in the machine and the collection tank so the whole bottom half must be taken apart and scraped out every time it's used.

Got my machine today. I love it! Used it right away. Seems well built like my bissell carpet cleaner. I filled the solution tank to large area and did, my bathroom, kitchen, laundry room, and an additional bedroom with still a little solution left afterwards. The clean up of the machine could not be better with the cleaning tray, which is so funny because this is how I clean my Bissell carpet cleaner as well after use. The carpet cleaner does not have a tray so I have always just pour hot water on the floor (non carpeted) in front of the shampooer and run the machine to clean the route the dirty water takes. Wish Bissell would create a cleaning tray similar for the carpet cleaner.(HINT/HINT) As for this crosswave, I love the fact that I do not have to vacuum or sweep first, it even picked up some small rocks that were dragged in from the driveway although I tried to avoid them. The one thing about this machine I am not happy with is the edge cleaning. Now you get closer if you go head on to the edge versus sideways, but still leaves almost two inches of edge not cleaned. I will say it is amazing to go under the edge of the kitchen cabinets like where the kick plate goes, it fits under easily and I don't have to do the edge sweeping under there. I will buy some sort of telescoping edge cleaner because even with having to do this, it is way faster and better than any other floor cleaning system I have tried and I will continue to use it until it dies or Bissell updates with a newer model that gets closer to the edges. I say buy it!!!!

It doesn't pick up hair or dirt. Leaves streak marks of dirt. Still have to vacuum, sweep and mop. It worked great the first couple times but my floors were already cleaned. I'm so disappointed since it was supposed to replace my broom mop and vacuum. It seems to leave more of a mess behind it. It came with muti surface brush roll and no container to clean it in.

I come from a family of vacuum enthusiasts. We own 10+ Dyson vacuums. I've carried this love of cleaning with me and after moving into a new place with my partner, I really wanted to do a professional deep clean of our floors and rugs. After an internet search rabbit hole that started with looking for a carpet cleaning service, I remembered that Bissell has good pet vacuums, and I decided to go for it and get the Crosswave. I am blown away by what a great product this is. It was pretty easy to assemble, very lightweight and easy to maneuver. It switches easily from hardwood to carpet, and I tried it on tile and sealed concrete as well. I have an 800 square foot apartment and it used all of the water and cleaning solution for the "large area" suggested amount. Disassembling and cleaning the parts was very simple too, and it's great that they include an extra attachment and filter. The floors and my rug not only look visibly better but the way they feel to walk on is perfect. It feels like how a professional clean would feel--no streaking and no tacky residue that you'd get with a wet Swiffer. Love love love this vacuum and I'm so glad that I got it. Considering how expensive vacuums can get, I'd definitely go for this one if you're looking for something that can do great deep cleans.

After using Bona and a Shark steam cleaner, both left dull streaks and residue. I was extremely pleased to find the Bissell CrossWave left my hardwood floors looking beautiful! No more streaks or residue. The CrossWave is easy to use and clean up after use. I truly believe my floor is cleaner.

This machine is a life saver! I've finally reached that age when household chores are somewhat difficult and my floors were a particular problem. This machine has made it possible for me to continue cleaning my own home for the foreseeable future and I could not be more grateful! I used it for the first time yesterday, and found it very easy to assemble and operate. Better still, it left my floors not just clean but shinier than they'd been in years. I'm recommending it to all my friends and will continue to sing its praises until every one of them buys one.

I bought the crosswave in July and loved it! Unfortunately, now when I turn it on, it shuts down after a few seconds. It won't come back on until I unplug it from the wall and plug it back up and then the same thing happens in just a few seconds. Sigh! It was great while it lasted but too expensive to buy one every few months so I'm back to sweeping and mopping my hardwood.

I would have given this four stars but there are a few things that needed to be adjusted. First it does an amazing job cleaning surface stains. But it does not hit very well against the base board. You will need to mop that area for complete cleaning. Additionally if there is sticky surface or stuck on stain you either have to go over a few times or you have to pull out the mop. I think over all it's a good purchase if you want to clean up an immediate mess, it cleaned my dog food area good and you want to just maintain cleanliness it work well. But eventually you will have to pull out the old fashion mop to get a deep clean...no regret of purchase.