I vacuumed my rugs with my old vaccume first. I have two large dogs that shed a lot. Boy that was a waste of my time! My new crosswave picked up close to FIVE POUNDS of dirt and dog hair from one room! I threw my old vaccume out. No more wasted time for me!! Thanks Bissel!!

From few days of received the handle wasn't connected right, after using several times the suction wasn't picking up noticeable crumbs, do remember you have 30 days to return or exchange after you be stuck with an item that can't do much like a regular vacuum, it does clean spots but you need to keep vacuum in place to make sure its getting formula to go head and clean it up, I would recommend for light cleaning meaning items or things you can't visibly see.

We purchased this mainly for tile floors and it is perfect for that application. My wife was using a Swifter wet mop on the floors prior to the Crosswave and in my opinion you are just spreading the dirt around once the pad starts to get dirty. I saw the Crosswave on a television add and convinced her to let me order one. I used the Crosswave on the floor that she had just done with the swifter and neither of us could believe how dirty the water was in the Crosswave's tank. We live in a Florida community and most houses here have tile floors. After showing neighbors the Crosswave, several others have ordered one. It is now my job to do the tile floors, but I don't mind at all as it's kind of fun to use the machine.

I was so excited to get this product for Christmas last year because we were buying a home and it would be perfect for my hardwood and carpets inside. But unfortunately it doesn't work well at all...the filter always get's clogged and then it over heats. I removed the filter so hopefully make it work better but it did not. The system get's clogged right at the neck of the vacuum and then it doesn't work at all. I am highly disappointed that we spend over $200 on an item that doesn't work well at all.

[This review was collected as part of a promotion.] Worst vacuum I have ever had. This vacuum has absolutely no suction at all. I made sure there was nothing obstructing the vacuum which would affect the suction and nothing. I watched as I went over the same dirt and hair 10 times and all that the vacuum did was push it around. Think twice about buying this you're better of throwing your money down the toilet. I love that they help stray animals which is why I bought a bissell product but not worth it.

I received my Crosswave yesterday. It shipped very quicklyand I was excited when I received it. The process of putting it together was very easy & quick. I read the manual and off I went on the living room tile. The whole cleaning process was so simple and easy that I did every floor in the house!!! Now I ran out of floors and could do a bunch more. I absolutely LOVE this machine. Best money I ever spent!

I haven't really read the reviews (and opinions) of others regarding the Crosswave, but this is my story. I was diagnosed with MS in March 2016 (plus I also have OCD) and have been searching for cleaning products that would conserve what little energy I have for the day, that are easy to use, are lightweight, that are easy to clean, and that actually work. I watched the infomercial for the Crosswave, and after some thought, including some back and forth banter within my head, I decided that this machine could potentially help me in the long run (both physically and mentally), and so I ended up purchasing the machine. I absolutely love it and it certainly is a time and energy saver for me! Personally I find that there are some minor cons to the machine (some are more minor than others - ie. not being able to get right up to the basboards, not really constructed to do stairs), however, the pros certainly outweigh the cons and are therefore a "non-issue" for me. Thank you Bissell for this "life-saving" product!

I was excited to get this but found it very awkward to use in y space. My kitchen has a wood floor, which should be cleaned with the grain. In some of the small areas it was difficult to maneuver this machine and you could not go with the grain. Consequently the floor was streaky when i finished. I was very careful to use lots of cleaning solution and to do a second pass with suction only. When I wiped up the floor with a rag, I had a bucket of dirty water, like I had not even cleaned the floor. This is in the box and being returned. If I have to hand rinse the floor, what's the purpose of having a machine.

My husband saw the info showing the Crosswave. He asked me to watch it with him the next time it was on. I was wondering if it really worked as great as described. After the first use, my dirty water was REALLY DIRTY. I have used it several times and it is nice that the floor looks clean and drys fast using one machine. I even tried it on throw rugs and they look great. Is a good cleaning tool, I am so glad that we have one.

[This review was collected as part of a promotion.] I've used this item for one month. I thought it was really good at picking up dog hair off my wood floors, but I wasn't sure about it actually cleaning. The picture is a wet rag I used in a little area in my hardwood kitchen after I "cleaned" the floors with the bissell. I used it on my rug with the proper roll. It basically put dirty water all over my rug and made it dirtier than before.