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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars
5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 281-290 of 5,057 reviews
Sep 5, 2018
Reviewer name: JB in Florida
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really Cool Machine

Our townhouse has all time and laminate flooring downstairs with several area rugs so the Crosswave was the perfect choice. I shopped all around and read all the reviews and Sam's had the best price hands down, plus we got the extra brush rolls and cleaning solutions making it an even better value! Have only used it a couple times but so far we're very pleased with its performance and results.

Helpful?6PF0O5RKLMMF16013100514
Dec 11, 2021
Reviewer name: Michelle
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Meh.

[This review was collected as part of a promotion.] It does two things but neither very well. Disappointing as a vacuum, and weak as a mop. Definitely does not behave as promised with pet hair - just mashes it up into wads that have to be picked up by hand - unfortunate.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Michelle. Your CrossWave is not meant for dry vacuuming. It's designed to vacuum and wash sealed hard floors simultaneously so you don't have to sweep and mop separately. Here's a link to helpful how-to videos on how to use your CrossWave: https://support.bissell.com/app/answers/topics/p/67614/c/67098

Dec 10, 2020
Reviewer name: Fritz
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great All in One Cleaner, if you have time

If you thought your floors were clean using other products, they are not. This machine does a terrific job at getting up all the dirt. It is easy to use, however, the "dirt fill canister is to small" and the "floor cleaner and water solution bottle is to small" as well. I would recommend this product to be used once a week or so, but not everyday. It takes to long having to discard the fill canister to often and refill the floor cleaner bottle to often. If you have a lot of time and patience use it as often as you like. I don't, but it is a fantastic cleaner and vacuum all in one.

Helpful?6PF0O5RKLMMF16013100514
Dec 17, 2022
Reviewer name: Daniel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bissell cleaning products are a must have product especially

[This review was collected as part of a promotion.] This is our second Crosswave vacuum. We wore our first one out after about five years and 3 dogs. We also have the Bissell Deep Clean Professional Pet Shampoo machine. It is absolutely fabulous. Cleans our rugs and overstuffed chairs and couch like they were done professionally. This is our second one aver ten years.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jan 16, 2020
Reviewer name: Alan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Would be better if there are attachments to the unit.

[This review was collected as part of a promotion.] I use the product to clean area carpets and laminate wood floors. It's convenient to have dry and wet cleaning at the same time instead of doing one after another. It would be great though if there are attachments to the unit for cleaning areas that CrossWave is too wide to reach.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Aug 29, 2021
Reviewer name: SusanT
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great on Area Rugs

I was very impressed with cleaning of area rugs. Amount of solution dispensed was easy to adjust based on thickness of rug. Attachment worked well to lift along with cleaning. I did use my regular vacuum after rugs dried to soften. Cleaning of tile worked well but did need to wipe in some areas along walls and base boards. Rotating head worked well but need to make sure that is locked into place before walking away

Helpful?6PF0O5RKLMMF16013100514
Dec 12, 2017
Reviewer name: Fayann
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Bissell CrossWave #1785A

Its very light weight which I like, cleans tile and wood floors great, I purchased it to do my carpets and find the the roller brush which is also used for floors does no grip good on carpets. It would be great if you made an attachment especially for carpets that is a little bit tougher.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jul 1, 2020
Reviewer name: paula
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would recommend to anyone

[This review was collected as part of a promotion.] I absolutely love this machine. Saves so much time and energy not having to sweep and mop. What used to take me almost 2 hours because of my OCD with mopping until the mop rinses clean now takes 20 mins. It's also very easy to clean after use.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Aug 5, 2018
Reviewer name: carla
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Could be improved, but it is brilliant and it works.

[This review was collected as part of a promotion.] I really like how it sweeps, vacuums and mops all at once. I wish it had a removable handle that you could use for upholstery like a vacuum does. It also seems to prematurely trigger the floating sensor indicating that the dirty tank is full if you tilt the machine at the wrong angle, to so stop it I have to turn the machine off and wait for the suction to release and start again, kinda wastes time. And I would have to say it works a bit slower than I would have hoped. And kinda gross to clean out. But I do really love how it can take care of my time, hardwood and rug all with the same tool. #sweepstakes

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Nov 26, 2020
Reviewer name: Kathleen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to clean, easy to use

[This review was collected as part of a promotion.] Easy to use on vinyl and thin rugs. I like best how EASY it is to clean!! Great feature because one thing I hated about my bigger rug cleaner was cleaning the parts that were impossible to clean. Has a lot of power too. Great design, great machine, very helpful.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514