I was very excited to get the Bissell CrossWave. I should have saved my enthusiasm. The first won I received didn't work so it had to go back. Than I got a new one and it did work if you could call it that. Once the brush gets wet forget about it cleaning anything. It left huge streaks of mud across my floor. I swept the floor before I used the machine but that did not help. This machine is a total waste of money,

This is hard to review. It's a cleaner that you both love and hate. It does a good job at cleaning. Not perfect but easily 4 out of 5 stars. But daaaang son, you have to take it apart, clean the brush roll, cover, filter, tank, and the tube connecting the brush head to the dirty water tank every single time. Otherwise it's an unusable dirty mess. So for 20 minutes of cleaning, you easily spend another 5-10 minutes cleaning out the machine. No it's not a deal breaker. But just be warned in advance, this isn't a vacuum you throw in the closet and clean out once every week or two. You use it, and then thoroughly clean it, or it'll never work right. All the reviews about it not working, or smearing around dirty messy water? Yeah guess what? They aren't cleaning it out thoroughly after every single use. Recommend? Yes, as long as you know what you are getting into.

I have 2 rescue pups who scare easily. That means they have a lot of accidents on my area rugs. Bought this cleaner and was impressed with the quality of cleaning. Then I thought, "Let's see how it works on my tile floor!" I couldn't wait to see if it would clean my grout. When I turned on the hard floor setting, nothing. No power at all. I saw that the instruction manual said to disassemble the unit. Took out the cleaning bottle, the dirty container, the rotating brush, cleaned thoroughly (a blog suggested maybe it was clogged). Nothing still. Decided to take back for an exchange, but first, let's check blogs again. One lady in NJ said that something wouldn't work for her and she took the handle out and reinserted it, that it wasn't a switch issue but a handle issue. Aha! That worked. I think Bissell needs to add that commentary to their manuals - to remove the handle and put back in to make sure there is appropriate contact. Also, they need to be a little more descriptive in how to disassemble areas. Didn't want to strong arm anything, but, that's how it would come apart. At this juncture, I haven't cleaned the tile, but I have high hopes.

GREAT FOR WOOD FLORS

I have two dogs. I never knew how much the shed. I also have a very messy teenager with me. I use this every day, several times a day. The only drawback for me is it is impossible for me to wait 24 hours for the filters and rollers to dry. So, my solution is to buy spares.

I purchased this machine when my Hoover Floormate died and I love it. It cleans my tile floors very well and the only reason I gave it four stars instead of five is that like all machines, it doesn't get right up to the baseboards, it is about an inch short of that. That is a bummer for me as I live on the beach and have pets that track in sand, but other than that I am in love with this machine.

Bought this product at Sam's after watching an infomercial on TV. I have used a steam mop for years on tile floors & thought this might be an upgrade. Not so much. First problem is the cord which comes out of the bottom of the machine so it is always in the way, even difficult to hold the cord to keep from tripping over it. The unit does not clean as well or as quickly as the steam mop & will not get in close to the wall edges. By design it leaves almost a 2 inch strip untouched along the baseboards. The cleaning took more effort than a steam mop & required multiple passes to remove even light stains. Then there is the clean up afterwards, which is enough to make you think twice about using this thing again. This is being returned to Sam's Club & back to my old steam mop.

I have had my Bissell Cross Over machine for about 2 months, Can't imagine being without it. It is the best thing since sliced bread, lol I have a very bad back and This machine has made my floor cleaning a much easier Job. I recommend it to everyone.

I am so glad I took the plunge and purchased this. I saw the infomercial and had to get it. We have hard floors and carpet and the Bissell CrossWave All-in-One Multi-Surface Wet Dry Vac comes in handy! It allows me to clean all of our floors super fast! I prefer to use chemicals. I tried this with just white vinegar and hot water and didn't see any issues. I guess that helps to sanitize. However, if there are stains, I definitely recommend a carpet/floor cleaner (there are green-friendly options).

I have used mine (I received from my sister for Christmas) 3 months...I LOVE IT. I have always wanted something that was not just going to move dirty water around. THIS IS IT. I was skeptical about not sweeping first, so I would at least dust mop first. Not necessary, seriously. It sprays fresh water (with the solution) and sucks it up, while the roller picks up debris and scrubs the floor. I am a bit of a germ-a-phobe. This is the first product that makes me feel the floor is really clean. I have 4000 sq feet of tile, so the grout joints have always been an issue. This machine does not "push" dirty water into the grout joints like a mop does. What use to take me hours of backbreaking work, now is no more than a 30-40 min job to do the whole house. THANK YOU BISSELL for creating this machine! The only thing I would improve is the "solution" does leave a few streaks.