I have hardwood floors throughout my entire downstairs which is approx $1500-1700 sq feet. I hated doing it with the Bona push and spray. It worked but was just that a lot of work. Thus why I was excited to buy this machine. As is stated in the title JUST make sure you purchase the hardwood roller it is a seperate purchase. The one that comes with the machine is probably good for area rugs vinyl and tile but on hardwoods it leaves behind film which leaves behind a haze which leaves behind prints. But once I purchased the hardwood surface roller which is a snap to charge out BOOM my life was made easy when it came to cleaning the floor. They were clean shiny and left no residue. Perfect 5 star machine way better than the Hoover Floor Mate!!!!

I cannot say enough good things about the Bissell CrossWave. I am the mother of 4 adults and Nana to 15 grandchildren and a former Hoover FloorMat owner. I purchased the Bissell CrossWave a week ago and I love this floor cleaner, it is hands down a much nicer cleaner than the FloorMate. I can clean our 1800 sqft of hard wood and tile floors with only 1 refill of the solution dispenser (no refill required if I skip the laundry room and hubby's hobby room). The CrossWave cleans much better than the FloorMate, uses less cleaning solution that the Floor Mate, dries the floor much better than the FloorMate and is much easier to clean than the FloorMate. While I was initially hesitant to purchase the CrossWave due to the price being double that of the FloorMate, and after reading a review about what a nightmare the CrossWave was to clean... I am very happy I did purchase this awesome cleaning machine. Whoever left the review about what a nightmare the CrossWave is to clean has never cleaned the FloorMate.. LOL that is the nightmare. Thank you for listening, They all call me Nana :-)

This is hard to review. It's a cleaner that you both love and hate. It does a good job at cleaning. Not perfect but easily 4 out of 5 stars. But daaaang son, you have to take it apart, clean the brush roll, cover, filter, tank, and the tube connecting the brush head to the dirty water tank every single time. Otherwise it's an unusable dirty mess. So for 20 minutes of cleaning, you easily spend another 5-10 minutes cleaning out the machine. No it's not a deal breaker. But just be warned in advance, this isn't a vacuum you throw in the closet and clean out once every week or two. You use it, and then thoroughly clean it, or it'll never work right. All the reviews about it not working, or smearing around dirty messy water? Yeah guess what? They aren't cleaning it out thoroughly after every single use. Recommend? Yes, as long as you know what you are getting into.

I LOVE this product!! I have tile and hardwood floors with 4 kids, 4 dogs and 4 cats!! This machine is a vacuum and cleaner all in one! The suction is wonderful and the cleanup is a breeze!! The only down falls are 1.) It does not come close to cleaning any edge and it leaves streaks... BUT my floors feel AMAZING under our feet! We live coastal so sand is a big problem as well and it cleans it up with no problem. I've searched for a all in one product and I finally found one! I just wish it would not leave a 3 inch gap of dirty floors next to the walls.. if they fix that and somehow get a formula that does not streak this would be good!!

I bought this today after reading all the reviews on this site and others. I did not plan to use it as a vacuum but just to service the tile and the laminate that is throughout the house. After using one tank of water which was 110F in temp I proceeded to refill the tank. Water was streaming out of two pin holes where the tank is supposed to breathe which are located near the bottom. The problem is that the cheap piece of rubber was not sealed flat. I called Bissell and they did not have a tank that they could send me until after April 24th. the first tank worked great but that is the end. . .it is going back to Sam's tomorrow.

We have had ours for about a week and have cleaned three timers with it. I really is a true time-saver. It is very easy to clean, but I do recommend you read through the short instruction book. To the user who is having hard time getting the brush dry after 24 hours and worries about mold, the instructions talk about just running the vacuum in the cleaning/storage tray without trigger to release the cleaner. It cleans, fluffs, and dries the brush quickly so you do not have to rinse it out with your hands in the sink. Also, I like to add a cap full of bleach in each hard floor cleaning tank solution (obviously I would not do this when cleaning my rugs). That will also kill any mold, yeast, or bacteria from forming on the brush, machine, and my floors. My marble floor bathroom already smells a lot better, even after the door staying close. It's a great machine!

I was very excited to get the Bissell CrossWave. I should have saved my enthusiasm. The first won I received didn't work so it had to go back. Than I got a new one and it did work if you could call it that. Once the brush gets wet forget about it cleaning anything. It left huge streaks of mud across my floor. I swept the floor before I used the machine but that did not help. This machine is a total waste of money,

Just received my Crosswave and used it for the first time today. Why did it take so long to invent this tiny marvel??? I LOVE it. Anyone with pets (cats and dogs) will appreciate this, as well as anyone who hates to vaccum Then mop. What a time saver! It does both at the same time, woo-hoo!!! My 12 year old Maltease has taken to peeing in the floor, instead of on her pee-pad (most of the time). If you vaccum a wet floor, it's death to the vaccum. If you mop, you wind up with strings of cat hair that stick to the wet floor.... This little marvel takes care of both issues at once! If this one dies, I'll definitely buy another one! Most ingenious invention EVER! Sign me "One VERY Happy Customer".

Every year, we do a deep cleaning of our ceramic tile floors, hand scrubbing the tile and grout. We did this less than a week ago and it looked as it did when new. The next day I saw a YouTube video about the Bissell Crosswave. We found one at Sam's and bought it. Even though the floors looked perfectly clean, they were not. A photo is attached of the dirty water container from the Bissell. We cleaned our area rugs with the same fantastic results. The wood floors will be our next project.

I have concrete, tile and laminate with area rugs in my house. I also have two local toddler-age grandchildren, two dogs and two cats. All four pets shed ridiculous amounts of hair. I've been looking for a long time for a machine that vacuums and cleans at the same time. We previously had to vacuum all of the floors first and then use a mop and bucket to clean the hard floors. I always felt like I was just swishing dirty water around on my floors. I spent four hours today with my new Bissell Crosswave cleaning all of my hard floors. I also cleaned a small spot in my living room area rug. The machine did a wonderful job. The suction is very strong. The separation of clean and dirty water is great. I refilled the clean water/cleaning solution dispenser as needed, and I emptied and rinsed the dirty water container after each room. My floors look great. The machine was very quick to put together and very easy to use. It's light and easily maneuverable. I highly recommend it!