I'm owner/operator of a professional residential cleaning service so I'm always looking for the next best products to drop. There was so much hype about the Bissell Crosswave, I couldn't wait to try it! Several Facebook friends have posted and raved about it, recommending it to everyone. I bought it. Instructions and assembly were easy. I used it at a client's home with hardwood floors throughout and 1 area rug. Within the first few minutes, I knew this product was NOT at all great. It vacuums fairly well (but not great!), and the mop is comparable to a Swiffer Wetjet. Each mop line showed dry areas left behind. No way could it remove stuck-on food or stains. After 1 use, the mop roller had wet hair and debris stuck to it. I would NOT recommend this product! For that price, you can get a Shark vacuum and an O'cedar spin mop and you'll have professional quality products that work flawlessly everytime!

We have had ours for about a week and have cleaned three timers with it. I really is a true time-saver. It is very easy to clean, but I do recommend you read through the short instruction book. To the user who is having hard time getting the brush dry after 24 hours and worries about mold, the instructions talk about just running the vacuum in the cleaning/storage tray without trigger to release the cleaner. It cleans, fluffs, and dries the brush quickly so you do not have to rinse it out with your hands in the sink. Also, I like to add a cap full of bleach in each hard floor cleaning tank solution (obviously I would not do this when cleaning my rugs). That will also kill any mold, yeast, or bacteria from forming on the brush, machine, and my floors. My marble floor bathroom already smells a lot better, even after the door staying close. It's a great machine!

I have concrete, tile and laminate with area rugs in my house. I also have two local toddler-age grandchildren, two dogs and two cats. All four pets shed ridiculous amounts of hair. I've been looking for a long time for a machine that vacuums and cleans at the same time. We previously had to vacuum all of the floors first and then use a mop and bucket to clean the hard floors. I always felt like I was just swishing dirty water around on my floors. I spent four hours today with my new Bissell Crosswave cleaning all of my hard floors. I also cleaned a small spot in my living room area rug. The machine did a wonderful job. The suction is very strong. The separation of clean and dirty water is great. I refilled the clean water/cleaning solution dispenser as needed, and I emptied and rinsed the dirty water container after each room. My floors look great. The machine was very quick to put together and very easy to use. It's light and easily maneuverable. I highly recommend it!

This vacuum is amazing. I would highly recommend it to anyone who feels their hard floors are dirty. I was actually thinking of making a youtube video to show how well this thing works....I just don't know how to do that. We have a German Shepherd that loves playing outside, but we have grass as well. The recent rain makes her leave muddy paw prints on the floor so bad that I was avoiding having people over. Plus she sheds quite a bit. This has made everything change. The videos I have viewed don't show it picking up pet hair but it most definitely does. The cleaner it comes with might be good for some floors but I have tile that looks like hardwood and it left streaks/smudges on mine so I found just good old water is fine. I would highly recommend this vacuum to anyone.

I have been eyeballing this machine for months, watching reviews, etc. I ordered last week and I just unpacked and used for the first time last night. I figure my house would be a perfect test as I have one 9 year old, four dogs, one cat and all hardwood! I was very impressed that it sucked up all the animal hair without a problem. After I was done, cleaning up the machine was very easy (although gross because of the hair). My personal opinion for anyone in my situation is to sweep or vacuum up all the animal hair prior to using the Bissell, not because it won't pick up the hair but just if you don't want to have to clean it out of the machine. I would happily recommend this machine!

I was very excited to get the Bissell CrossWave. I should have saved my enthusiasm. The first won I received didn't work so it had to go back. Than I got a new one and it did work if you could call it that. Once the brush gets wet forget about it cleaning anything. It left huge streaks of mud across my floor. I swept the floor before I used the machine but that did not help. This machine is a total waste of money,

Just received my Crosswave and used it for the first time today. Why did it take so long to invent this tiny marvel??? I LOVE it. Anyone with pets (cats and dogs) will appreciate this, as well as anyone who hates to vaccum Then mop. What a time saver! It does both at the same time, woo-hoo!!! My 12 year old Maltease has taken to peeing in the floor, instead of on her pee-pad (most of the time). If you vaccum a wet floor, it's death to the vaccum. If you mop, you wind up with strings of cat hair that stick to the wet floor.... This little marvel takes care of both issues at once! If this one dies, I'll definitely buy another one! Most ingenious invention EVER! Sign me "One VERY Happy Customer".

Bought this product at Sam's after watching an infomercial on TV. I have used a steam mop for years on tile floors & thought this might be an upgrade. Not so much. First problem is the cord which comes out of the bottom of the machine so it is always in the way, even difficult to hold the cord to keep from tripping over it. The unit does not clean as well or as quickly as the steam mop & will not get in close to the wall edges. By design it leaves almost a 2 inch strip untouched along the baseboards. The cleaning took more effort than a steam mop & required multiple passes to remove even light stains. Then there is the clean up afterwards, which is enough to make you think twice about using this thing again. This is being returned to Sam's Club & back to my old steam mop.

I am so glad I took the plunge and purchased this. I saw the infomercial and had to get it. We have hard floors and carpet and the Bissell CrossWave All-in-One Multi-Surface Wet Dry Vac comes in handy! It allows me to clean all of our floors super fast! I prefer to use chemicals. I tried this with just white vinegar and hot water and didn't see any issues. I guess that helps to sanitize. However, if there are stains, I definitely recommend a carpet/floor cleaner (there are green-friendly options).

I cannot say enough good things about the Bissell CrossWave. I am the mother of 4 adults and Nana to 15 grandchildren and a former Hoover FloorMat owner. I purchased the Bissell CrossWave a week ago and I love this floor cleaner, it is hands down a much nicer cleaner than the FloorMate. I can clean our 1800 sqft of hard wood and tile floors with only 1 refill of the solution dispenser (no refill required if I skip the laundry room and hubby's hobby room). The CrossWave cleans much better than the FloorMate, uses less cleaning solution that the Floor Mate, dries the floor much better than the FloorMate and is much easier to clean than the FloorMate. While I was initially hesitant to purchase the CrossWave due to the price being double that of the FloorMate, and after reading a review about what a nightmare the CrossWave was to clean... I am very happy I did purchase this awesome cleaning machine. Whoever left the review about what a nightmare the CrossWave is to clean has never cleaned the FloorMate.. LOL that is the nightmare. Thank you for listening, They all call me Nana :-)