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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars
5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 1,021-1,030 of 5,057 reviews
Jul 17, 2020
Reviewer name: Jenifer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent time-saver!

[This review was collected as part of a promotion.] After several weeks of use, the Bissell CrossWave has proven to be an efficient excellent multi-tasker! I just pull it out and both sweep and mop at the same time. I find myself "mopping" my floors now much more frequently because it isn't such a chore now. The tank is always full of opaque filthy water after I use it, even when the floor appears clean beforehand. The machine is lightweight and easy to maneuver and the tank is easy to clean too. I would definitely buy this product again. #sweepstakes

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Nov 25, 2019
Reviewer name: michael
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mop

[This review was collected as part of a promotion.] I use this product on my rugs,linolium,and wood floors and it does a great job.No more sweeping before mopping.It was easy to assemble and ready to use 5 mins after unboxing.This is a great product.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Apr 8, 2018
Reviewer name: Marcie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I bought mine, then bought another for my daughter!

[This review was collected as part of a promotion.] This floor cleaner makes cleaning easier, by scrubbing with clean water and sucking up the dirty water. The squeegee and suction helps the floor dry quicker, so no one has to tip toe around the wet spots. Clean up is easy.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Aug 23, 2020
Reviewer name: Meridyth
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

I would not buy this again.

[This review was collected as part of a promotion.] I am a mother of two and so never have time to mop on top of everything. I really thought this was the solution. Although it does pick up dirt and the water was nasty, it does not get close to the walls or anything. It leaves a gap while cleaning. Also I like to vaccum almost every night and found this very hard to do.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

We're sorry you're unhappy with the machine, Meridyth! This is the original CrossWave. We have developed improved edge cleaning with the latest CrossWave Cordless Max. Using the easy clean storage tray helps make cleaning the machine after use much faster and simpler: https://support.bissell.com/app/answers/detail/a_id/1273 Please call us anytime if we can help at 1-800-237-7691.

Sep 2, 2017
Reviewer name: Fiftysomething
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this machine

I bought this 2 weeks ago and I use it everyday. I have wood floors and throw rugs and it cleans everything. I have dogs and this thing is wonderful picks up all the dirt and hair and is so much easier to clean after. I'll never use a mop again, cleans my tile floors like new.

Helpful?6PF0O5RKLMMF16013100514
May 5, 2019
Reviewer name: Rebecca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So Satisfied

[This review was collected as part of a promotion.] I have been very satisfied. I use it as a vac & Wet cleaner in one use. It saves so much time and I have been so satisfied with the outcome. I have a large shepherd dog and he really does make a mess of my floors. I also was very pleased with the job it did on my through rugs.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Sep 8, 2020
Reviewer name: Lisa
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Only used once. LIKE IT A LOT.

[This review was collected as part of a promotion.] Love it. Worried about it too wet on my hard wood floors but not. Worked well on hardwood. And ceramic. Pretty good on laminate but they are slippery to clean with water anyway. Carpet looks good but not great but I will purchase carpet roller specifically.( I have an elderly dog

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Mar 9, 2018
Reviewer name: Zenaida
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

NOT recommended. Does not work as described!

This is only the second time I have used the vacuum and it does NOT work as described! I have vynil floors and since my cat sheds, I pre sweep the whole house. I do it so the vacuum won't get clogged. If there is a spot on the floor, I have to go over and over and still does not come out. This leads me to get down and scrub the spot out myself. If I leave it standing for a minute, it leaves a muddy puddle on the floor. So now I have to sit it in a towel whenever I stop. I thought buying this expensive vacuum would save me time, but in fact, I have to pre sweep and mop myself. I would like to return it, I still have the box. It's terrible!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Sorry to hear this Zenaida - Your CrossWave should have no trouble removing a stain from your hard floors. If it is leaving mud when left standing, we may need to clean the brushes and front nozzle. Using the easy clean storage tray will help with this. This quick video will show you how to use it: https://www.bissell.com/bissell-crosswave-multi-surface-wet-dry-vac-1785/crosswave-easy-clean-storage-tray?cid=ccsocial2107

Dec 23, 2019
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Machine

[This review was collected as part of a promotion.] I bought this machine to use on my hardwood floors and it is wonderful! I could not believe how dirty my floors were prior to using this for the first time. I would recommend it to everyone with hard surface floors.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jul 18, 2020
Reviewer name: Jessica
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Buh-Bye Swiffer!

[This review was collected as part of a promotion.] I use the Crosswave on my hardwoods, tile floor, and area rugs! I. Love. It. I will not be going back to mopping. No sticky residue. Floors not soaking wet when I am done. I have pets and you wouldn't know it!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514