Not long after purchasing this mattress, I started experiencing back pain when I hadn't before. Specifically sciatic pain. Within a couple of weeks of that, my husband started having the same pain. We never had any issues like this with our 13 year old mattress that we got rid of when we bought this one. Don't buy this mattress unless you also want to have frequent visits to the chiropractor.

It was time to replace my twenty-year-old Sealy plush pillow top mattress. Saw this Firm Euro Top mattress on a special buy and liked the price point for a quality mattress. The cool twist gel Euro Top cradles your body with a floating on air sensation while the firm innerspring keeps you well supported. This mattress set is cooler and as comfortable as the plush pillow top which cost $1,400 20 years ago. We've only had this mattress for one day but if things change we will update this review.

I am on the second one of these since Feb of this year. After two months, we roll on top of each other and are in the middle of the bed. By far the worst mattress I have ever slept on in my life. If you are single, go for it, but it is not for a couple!

We have had this mattress for a little over a year & it is already so sunken in that it's uncomfortable. I regularly rotate it & that doesn't even help. It's just a bad mattress. Don't ignore the bad reviewers bc they are all correct.& I'll assume the good ones are from people who have only had it a few weeks.

I should not even be shocked anymore dealing with sams. The bed Took almost a month to arrive. Delivery company shows up and the first words were ?we no take old mattress?. After back and forth and speaking to a ?supervisor? they took the old mattress. The new box spring is ripped and as usual no true response from customer service much like the issue with the couches that caused an electrical fire and they refuse to honor a refund after months of fighting. Thanks as usual sams!!!!!!!

Not a happy camper I purchased mainly because of the specs. The mattress was supposed to be 13inches in depth as mentioned on the ad. Well it's not true. It's only 11 inches. Which disappointed me greatly because that was what I wanted and believed I was purchasing. I even called in and told them about the problem and none of the people really understood my complaint. Well after a long and exhausting talk with multiple people they sent me a replacement and said it would be the correct size in depth. I now have the replacement and it is still the same. I'm not happy. Also The mattress feels very stiff and doesn't seem to be made of good quality. This has been a nightmare purchase. Lastly, the delivery men were so rude and unprofessional. It made me feel uneasy to have people like that to come into my home. By the way, no ever called to follow up with me to verify if I received the right mattress.

This King mattress sags terribly where you sleep in less than a month. Even through the comforter, you can see two deep indentations, like a bed with two hammocks in it. To snuggle up in the middle, we each have to work "uphill" to get to the center from our sides of the bed and gravity keeps pulling us apart. There appears to be some sort of solid piece in the middle to prevent middle sag. I'm terribly disappointed because my last Serta queen bed from Sam's was great. Not sure if I should exchange because mine is just a lemon or just flat out return it and buy a different make or model? Ugh!

Bought this mattress 2 and a half year ago when its on sale. This mattress was sagging seriously on my side. I weight around 190lbs and we put a memory foam topper in the beginning to help increase its lifespan. My wife weight around 100lbs and it was sagging a little bit on her side. This mattress is only design for very lightweight person. For over $500 we really expected it will last longer than 3 years.

there is a Dip in the top of the mattress, that causes your head to fall back in to a hole. I CANNOT sleep like this it is horrible! Never Had a SERTA do that! infact, i wish i had my OLD serta back, because this mattress is the WORST EVER! I cant sleep, i get neck ache and head aches, back aches! HATE IT! SPENT over $1000+ for just the mattress!

I have had this mattress two months. Within three days, this non-pillow top mattress, no matter the label, had great craters where it had been slept on. To sit on the side of the mattress, in order to get out of bed, is like sitting in a hammock. I had a serta pillow top, from Sams, for 20 yrs that I replaced with this one, but the one I pitched, after 20 yrs., still had more integrity to the mattress than this does, after 2 months. I am waking up, frequently, during the night, because my body hurts on this mattress. It is like sleeping in a horrible hammock, with no integrity or padding. To change position, one has to roll, uphill, because the indentations are so deep. This is the worst thing I have ever slept on. Do not purchase. I would simply love to return the mattress sets I bought, and start over. I cannot stand the pain of sleeping on this mattress.