Hi there. Thank you for reaching us. I'm so sorry to hear that your LG Air Fryer, LSGL5833F, is not meeting your expectations. Specifically, you're experiencing excessive smoke while using it, even after trying the convection roast option. I can imagine how frustrating it must be to have a product not perform as promised. I want to acknowledge your disappointment and apologize for the inconvenience. We understand that smoke production can be a serious issue, especially when cooking healthy and tasty meals. I'm glad to hear that other functions on the air fryer are working well, but we're committed to resolving the smoke issue. I'd like to offer a solution to address this concern. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hey there! We're happy to see that you've been enjoying all the features on your LG range, such as the air fry setting and convection cooking. You can enjoy those features even more by connecting your range with your ThinQ app on your phone (https://www.lg.com/us/lg-thinq) so you can monitor your oven while sitting on the comfort of your couch. If you ever need help with your range in the future, feel free to reach out to us on social media at @LGUSSupport, and we'll be here for you! *Josh

We’re so happy you’re loving your new oven range and taking advantage of all those amazing features Dee! Here’s a little secret to make things even sweeter: If you’ve just purchased your range, you can download the ThinQ app and extend your original 1-year LG limited warranty to 2 YEARS at no extra cost—up to a $185 value! Check out all the details here: https://appliance.lg-promos.com/lg-ha/thinq724/en-US. And while you’re there, don’t forget to click the chat icon in the bottom right corner to chat with one of our Better Life Specialists for even more fantastic deals and promotions. We’re all about making life a little easier (and cooler)! 😎🔥 ^Anthony

Hi there Bill! Thank you for taking the time to leave a review! We truly appreciate your feedback and are grateful for the opportunity to help. We want to make sure your appliance is working perfectly for you, and we're here to support you every step of the way. Please feel free to reach out to us directly on social media @LGUSSupport or @LGUSA on Instagram with your contact details, and we’ll be more than happy to assist you in getting everything just right. Your experience is important to us, and we’re here to ensure you're fully satisfied! ^Anthony