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Customer reviews for SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
3,307 ratings3,275 reviews
  1. 5 stars71% (2,353)
  2. 4 stars16% (517)
  3. 3 stars7% (218)
  4. 2 stars3% (100)
  5. 1 star4% (119)

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Showing 961-970 of 3,275 reviews
May 20, 2026
Reviewer name: Matt
5 out of 5 stars
5 out of 5 stars review

My first Samsung 4K Smart TV

[This review was collected as part of a promotion.] I purchased my first Samsung 4K Smart TV and it's better than I ever could have expected. The TV has excellent picture quality. I also bought my first Samsung sound bar with the TV. This brought my entertainment experience to much higher level. I was able to connect my TV to my cable box and my VCR/DVD player with ease. I was able to connect to my WIFI and quickly have access to all my streaming apps. Samsung TV and sound bar were both excellent choices.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 11, 2026
Reviewer name: Todakondo
5 out of 5 stars
5 out of 5 stars review

Great features - easy setup

[This review was collected as part of a promotion.] What a great addition to our household TVs. Hung this TV on the wall, plugged it in and it was good to go. It automatically connected to my preferred network, updated itself and we were watching streaming shows almost immediately. Apps were easy to find and install and even setting up the homescreen was as easy as could be. Absolutely love this TV and will likely buy another TV sometime later this year. The picture quality is tops! Bright and crisp. This all being done wirelessly. The only wire coming out of the TV is the power cord. I love wireless technology and this TV has my absolute approval.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Apr 7, 2026
Reviewer name: Love grands
4 out of 5 stars
4 out of 5 stars review

Great, except...

[This review was collected as part of a promotion.] Really enjoy the TV. Great picture and features. Only negative is that it seems to default to Samsung TV plus when you turn it on. I haven't figured out how to set it to default to the last input source used. The vast majority of the time we are using our Verizon FIOS cable box on HDMI. It's a pain to have to use two different remotes - cable and TV to get to our preferred input source.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Apr 13, 2026
Reviewer name: Chloe
1 out of 5 stars
1 out of 5 stars review

Poor Connectivity!

This TV has terrible Wi-Fi connectivity. It constantly drops the network connection, kicking you off multiple times during a single viewing session. To make matters worse, when you try to reconnect, it sometimes claims your Wi-Fi password is incorrect, even though it isn't.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Chloe, If your TV is having trouble maintaining a wireless connection, please try the following: 1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices. 2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal. 3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in. 4. Run diagnostics: o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test o Settings > Support > Device Care > Self Diagnosis > Wi-Fi 5. Update firmware: Settings > Support > Software Update > Update Now 6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG, between 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also reach our LiveChat team by selecting the ‘Support’ link on our website. ~ Samsung Advisor

Feb 17, 2026
Reviewer name: Schock
4 out of 5 stars
4 out of 5 stars review

Its ok...

[This review was collected as part of a promotion.] The tv is pretty good, we have to hardline it into the modem which sucks pretty hard. Wireless only works every so often. And the sound from the tv itself is terrible. Like listening to a phone. We had to buy a sound bar in order for any sound to be proper. The picture quality and options for tht are solid though.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 20, 2026
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Inconsistent Performance

[This review was collected as part of a promotion.] While the product's picture is good, at times, the screen flickers. Also, just yesterday and this morning, when I turned on the TV, the screen was completely black. Although there was sound, there was no picture. I had to turn it off and on several times before there was a picture on the screen.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Al Adams, Thank you for sharing your experience. If you've turned on your TV and hear sound but see no picture - or if the image is cutting in and out - there are a few common possibilities to consider: 1. Connection Issue – This is the most frequent cause. Check for loose, faulty, or improperly installed cables between the TV and any connected devices. 2. External Device Issue – The problem may lie with the device connected to your TV (e.g., cable box, game console). Be sure the device is powered on and using compatible video output settings. 3. TV Hardware Issue – If connections and external devices have been ruled out, the issue may be internal and could require technician support. We’d appreciate the opportunity to assist you further. Please contact Samsung Support at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 23, 2026
Reviewer name: DKgrifter
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] Great features on a fairly priced/inexpensive TV. I have had issues with other manufacturers and not lasting longer than a few months. Screen is bright enough from the box Ive had to dim it for my living room and a 4k resolution at this cost point is amazing. The interface with gaming consoles can use a bit of work by not directly switching over but that is a minor gripe. The bezel around the edge is minimal leaving more screen view which I like as far as the way it looks on my wall and with a screen this vibrant and I cannot complain.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 20, 2026
Reviewer name: Purrr
1 out of 5 stars
1 out of 5 stars review

TV has issues connecting to network

[This review was collected as part of a promotion.] I've had this TV for one month. Three times it has not been able to connect to my network so I have had to (per instructions) unplug my at&t fiber box & TV for a minute each & then plug them both back in for the TV to connect. Doing one or the other wouldn't do the trick, I had to do them both together. This was in no way do to my at&t. Returning this TV.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Purrr, Thank you for your feedback. Please ensure your TV is running the latest Firmware, version 1132.0. Go to Settings> Support> Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File. 2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files. 3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them. 4. Connect the USB drive containing the software upgrade into a USB port on your device. 5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted. Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor

Mar 23, 2026
Reviewer name: Suelee46
5 out of 5 stars
5 out of 5 stars review

I Love my Samsung TV

[This review was collected as part of a promotion.] I love my Samsung television set the contrast in brightness the contrast and brightness are amazing I love the extra features like smart I love the extra features like smart things connecting to my phone and how big it is it is very enjoyable viewing all my programs TV the resolution is awesome and the price is really reasonable

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Feb 17, 2026
Reviewer name: Mjp112791
5 out of 5 stars
5 out of 5 stars review

Great picture!

[This review was collected as part of a promotion.] I've had this TV for some time now and I absolutely love it. It's the perfect size for my living room and the picture quality is by far the best ive ever had in a TV. Samsung yet again deivers a quality product

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101