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Customer reviews for SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
2,635 ratings2,603 reviews
  1. 5 stars72% (1,904)
  2. 4 stars16% (409)
  3. 3 stars6% (157)
  4. 2 stars3% (80)
  5. 1 star3% (85)

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Showing 661-670 of 2,603 reviews
Jun 5, 2026
Old man
1 out of 5 stars review

Ok but not good

[This review was collected as part of a promotion.] The remote is very bad and hard to operate. The screen layout makes it hard to understand and find what you are looking for. I have a 65" LG that is a lot easier to operate. Will sell this and buy another LG.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Old man, Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides. The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Advisor

Jun 1, 2026
ALATEXFED
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] great TV has great picture always comes in perfectly clear all channels come in clear on all networks even through Samsung everything is just great I couldn't ask for a better product on it easy to work with the channel the remote everything works great looks great sitting where it does if it's right into the profile of the it's got great brightness the colors very deep in resolution is on point I recommend this product

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 10, 2026
KenS
1 out of 5 stars review

Connectivity

[This review was collected as part of a promotion.] Can not connect to normal l cable channels in my area for which I pay large monthly bill. Spoke with your help line and we still can't receive the cable stations such as CNN, MSNOW, TMC, ABC, CBS, FOX, etc. which we receive on our other TVs in other rooms of our home. We receive many Samsung channels. We have tried to connect for several months with no resolution. We are very unhappy with this television.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi KenS, Thank you for your review. If your U8000F TV isn’t receiving all available channels, first check that your coaxial cable is securely connected. Then, try running Auto Program by going to: Home > left directional key > Settings > All Settings > General & Privacy > Broadcasting > Auto Program If the issue persists, a factory reset may help: Home > left directional key > Settings > All Settings > General & Privacy > Factory Data Reset Please also note: • Broadcasting settings are only accessible when your source is set to TV. • These settings are not available when watching TV via a cable or satellite box. If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents and additional resources are also available through the ‘Support’ link on our Samsung website. ~Samsung Advisor

Jun 8, 2026
Leo 3
2 out of 5 stars review

Good product…except…

[This review was collected as part of a promotion.] Tv itself is great. The channel changer controller is uncooperative and i can never seem to get the screen to the channel i want.The controller is much to small and I often tap the button i did not want. It then takes three or four more confusing steps to return to the screen where i was. Wretched set up. Price was good though.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Leo 3, Thanks for your review. While Samsung remotes are designed for ease and versatility, universal remotes can also be used to control your TV. If you're using a third-party remote, please refer to its manufacturer guide for the correct Samsung code and setup process. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website. ~ Samsung Advisor

Jun 20, 2026
Sdafox
5 out of 5 stars review

3 TV

[This review was collected as part of a promotion.] I now own three Samsung TVs I feel they have good color balance, reasonably good speakers although I have replaced the speakers on my older set after eight years the controls are intuitive and over the years. The features on the newer sets have improved. I definitely would buy another one when needed.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 27, 2026
Girlfriend
5 out of 5 stars review

My t v in my bedroom

[This review was collected as part of a promotion.] I love my TV I feel like I'm at the movies, and every time people come in the apartment that says, oh, there's a giant TV in the bedroom that's fantastic and I just can't help it. I enjoy all the movies in the bright, and I feel like I'm in my personal dream world when I'm looking at TV Samsung sure know how to make a great TV keep doing the job.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 1, 2026
Karl T
5 out of 5 stars review

Great features easy to use easy to navigate.

[This review was collected as part of a promotion.] I love the Samsung it looks real vivid the brightness the contrast is so crisp and clean and sharp and everything looks great just like you would expect it to look very pleased with Samsung and I also only use Samsung Galaxy phones I currently have a Samsung Galaxy z flip 5 and I am absolutely over the top I am thrilled and overjoyed to have the Samsung products I will only use Samsung products and when I get a new refrigerator it'll be a Samsung I I love Samsung and Google but but I will use Samsung for life

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 11, 2026
Mike
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] I got this tv to replace another 70” tv from another manufacturer and the difference is incredible the picture is clear and bright with vivid colors along with very black blacks and very white whites I would highly recommend this tv and it has all the apps I want

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 7, 2026
10 Samsungs
4 out of 5 stars review

Picture very good. Remote is just fair.

[This review was collected as part of a promotion.] Appears to be have very good resolution and color. In large family room and comfortable to view screen from about 15 feet. Remote overall good but moving icon to the menu bar appears to be impossible. Older Samsung TV remotes more functional.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 5, 2026
Shaner
1 out of 5 stars review

Resolution same as 10 year old 65”

[This review was collected as part of a promotion.] I bought a 50” for the bedroom and it has an amazing clear picture. Loved it, so went for the exact same brand and model for my 75”. It’s not even close to the same resolution. The 75” resolution is comparable to my 10 year old UHD 65”. If you’re buying for picture quality, skip this one in the 75”. It’s just an “ok” big tv.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Shaner, Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings: Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity • Off: Disables motion enhancements • Auto: Automatically adjusts based on content • Custom: Lets you fine-tune: o Judder Reduction – Helps smooth out uneven motion o LED Clear Motion – Boosts sharpness in fast-moving content o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources Core Picture Settings • Brightness – Controls overall screen brightness • Contrast – Enhances the difference between bright and dark areas • Sharpness – Adjusts edge definition; closer to 20 increases detail • Color – Enhances depth and intensity of colors And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor