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Customer reviews for SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
2,020 ratings1,988 reviews
  1. 5 stars70% (1,423)
  2. 4 stars16% (317)
  3. 3 stars7% (132)
  4. 2 stars4% (71)
  5. 1 star4% (77)
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Showing 481-490 of 1,988 reviews
Dec 6, 2025
Gray
3 out of 5 stars review

Remote Sucks

I hate the remote. Ive changed the batteries on the remote, reset the remote to the tv. The up and down does not work properly, I click on the reset which is the return and the forward/pause and it takes you to the guide instead of reseting 2/3 of the time. TV is nice but the remote absolutely sucks.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Gray, We’re sorry to hear your remote isn’t working as expected. Please try the following troubleshooting steps, which may help: 1. Check and clean the top edge of the remote. Dust or smudges on the IR sensor at the top of the remote can interfere with performance. Gently wipe the sensor area with a clean, dry microfiber cloth. 2. Replace the batteries. Weak or depleted batteries can cause erratic behavior. Insert a fresh set of batteries and make sure they are positioned correctly in the battery compartment. 3. Check for available software updates. Occasionally, remote responsiveness issues can be resolved with a firmware update to the TV. Go to: Settings > Support > Software Update > Update Now 4. Ensure there are no nearby devices interfering with the signal. Nearby electronics (like soundbars, game consoles, or even sunlight hitting the IR sensor) may interfere with your remote's signal. Try using the remote with other nearby devices powered off. If the issue continues after trying these steps, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking the ‘Support’ link on our website. ~ Samsung Advisor

Feb 17, 2026
Chuddy Jay
5 out of 5 stars review

4k Theater System

[This review was collected as part of a promotion.] It has v the TV is very good and how's it really fast the TV is very good and how's it really fast view on Ultra 80 and sound system it's with gold flexibility with the TV it's with good flexibility with the TV stand . Fabulous!

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Mar 23, 2026
Samsung Fan
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I recently purchased a Samsung 4K Smart TV, and overall I’m really impressed with the quality. The picture is super clear, colors are vibrant, and everything looks very sharp. Picture quality is amazing – bright, crisp, and very detailed Sleek design – thin and modern, looks nice in any room Smart features – apps like Netflix, YouTube, and Hulu run smoothly Easy setup – took only a few minutes to get everything connected Love that it connects to my speaker automatically once I turn it on !

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Mar 5, 2026
BCruz
1 out of 5 stars review

Dud TV

[This review was collected as part of a promotion.] Had 4 issues in 3 months of owning this tv. The IR receiver went out and couldn’t use the remote. Then the tv stopped connecting to SmartThings. TV was serviced and 3 weeks later the IR receiver stopped working again. A week after that, the screen went black and only sound was coming out.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi BCruz, Thank you for your continued patience. If you have not already done so, please reach out to us so we can troubleshoot the blank screen issue you mentioned. Just call us at 1-800-SAMSUNG, any day from 8AM to 12AM EST. Or visit the Samsung website and click on ‘Support’ to access: • LiveChat with an agent • Manuals, Software, and Warranty Information ~ Samsung Advisor

Feb 17, 2026
KalebS
4 out of 5 stars review

Solid TV with decent longevity.

[This review was collected as part of a promotion.] This TV has been a solid product. It has lasted a decent amount of time with good picture quality. It allows for full HDR through the Xbox Series X. The picture is usually clear and bright, with solid whites, and deep blacks at 4K with full HDR. The refresh rate leaves quite a bit to be desired for gaming, but is just fine for movies and shows.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Mar 28, 2026
JOHN
2 out of 5 stars review

Had to return- poor Samsung support

The picture was nice, the size was great, but 2 months into owning it, the TV kept pausing shows on its own and turning on by itself. Samsung has terrible customer support and was very hard to connect with. Eventually, through forums, I tried every fix in the book (disconnect all phones or devices that may turn it on, remove batteries from remote, turn off ANYNET , and even factory reset). After trying for a month, and closing in on Sam’s 90 return policy- it woke my up in the middle of the night for the last time. 2 stars for picture, but what’s the point when you have to unplug your tv every night and keep restarting every show you’re watching?

Helpful?3CTS2O15ZY1416007408101
reply from Samsung

Hi JOHN,<br /><br />We&#39;re very sorry to hear about your experience. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website to chat live and access manuals or software.<br /><br />~ Samsung Advisor

Mar 23, 2026
AaronC
5 out of 5 stars review

Great picture, easy to use UI, lots of Apps. A++

[This review was collected as part of a promotion.] The Aesthetics are nice. Brightness is great and the UI is not bad little laggy. Resolution is great, very vibrant colors with a lot of adjustment. Thin bezel and overall thickness is just a few inches. Nearly sits flush on my wall with the mount I am using. Overall 9 out of 10.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Feb 17, 2026
Peenboi
5 out of 5 stars review

Crystal clear display with very low latency

[This review was collected as part of a promotion.] When I first received the box, I was amazed at not only how large it was (75" model), but also how lightweight and easy to move it was. Once I got it into position and set up (simple process as well), I immediately noticed how VIBRANT the screen is. Every color pops, every line is crisp, and no detail is missed. I regularly use mine for gaming in my living room. I've always had issues with previous models (other brands) where I have to get closer to the tv to see smaller details; not here. The resolution and frame rate make it to where I can comfortably sit back on my couch and still see small details in shooting games. Absolutely love it, and ive definitely become a samsung household.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Feb 20, 2026
PilotMike
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] Great picture. Had some issues setting up a Samsung soundbar to use Q-Symphony but figured out that my Onkyo Home Theater system was interfering via HDMI (even though it was not plugged into eARC). Problem resolved when I disabled functionality on the Onkyo. Wish there was a way for the software to handle multiple eARC connections.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Mar 23, 2026
Katgamer
5 out of 5 stars review

Very Vibrant

[This review was collected as part of a promotion.] The tv is very easy to use. Everything is very organized. The resolution is great for gaming. The tv is very vibrant and the brightness is top quality. I've used it for a while, no burn in on the screen. Security is a great feature.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101