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Customer reviews for SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
2,013 ratings1,981 reviews
  1. 5 stars70% (1,419)
  2. 4 stars16% (315)
  3. 3 stars7% (132)
  4. 2 stars3% (69)
  5. 1 star4% (78)

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Showing 321-330 of 1,981 reviews
May 21, 2026
GNH1897
3 out of 5 stars review

Nice monitor but needs remote control

[This review was collected as part of a promotion.] Very good television in terms of picture and sound quality; HOWEVER, I'm very disappointed in the remote control. It's hard to read, and is lacking a voice control option. This is 2026. I assumed that the remote would be remote operated and was vey surprised to learn the hard way after setting everything up that there was no microphone on the monitor nor was the remote itself voice operated. It sounds trivial but it's not since I have Xfinity running through my set along with all of the standard streaming options and there is too much complexity since I have to navigate two different remotes too fully operate my system.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi GNH1897, Thanks for your feedback on the U8000F TV. Please know we are here to help. First, please ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. In regards to your remote control, we apologize for any confusion, however the U8000F does not come with a built-in voice assistant or microphone. It is however compatible with external Alexa devices. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor

May 22, 2026
Shelleh72
4 out of 5 stars review

Very satisfied with picture

[This review was collected as part of a promotion.] Picture is excellent, sound is great and lots of apps, bells and whistles. On the other hand, the remote is almost too basic. More fast access buttons would be nice to have. The Samsung channel button is sort of hard to navigate on the landing page.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 23, 2026
GoldenRhino
4 out of 5 stars review

Just one thing. Why?

[This review was collected as part of a promotion.] I'm good with the resolution of the 50" Class Crystal UHD U8000F 4K Smart TV. I have three Samsung TV's. I have one serious problem with this TV. In my lest of channels I have all the local over the air stations. Also in my list is about six Samsung apps. When I click to watch any of these apps I can no longer scroll up or down as I am no long in my personal list of over the air and apps list I have chosen but am tossed into a list of apps akin to the one I am viewing and can only get back to my personal list by opening Guide and choosing a channel from there. The channel (CH) up-down is no longer in my personal list. Why? I've never experienced this type of failure and cannot find a fix for it. Why? Also, the channel changer is not as convenient as the previous one and use my old channel changer instead. And, this matters not which manufacturer but all channel controls seem to slip or tilt or slide in the hand. Why? Thanks for your time.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 20, 2026
Old fart
2 out of 5 stars review

Difficult to navigate

[This review was collected as part of a promotion.] Not sure if my issue is with the tv itself or my streaming app. I watch only 2 channels. It’s takes 5 min just to get to that channel. There are so many junk apps on the tv. I would like to just go back to cable but it’s so expensive

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi, Thank you for your review. While your U8000F TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 3. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 6, 2026
Martreb
5 out of 5 stars review

Replacement

[This review was collected as part of a promotion.] I bought this as a replacement for a previous Samsung TV. I was satisfied with it until it got old and no longer performed well. Would take up to 5 minutes to get to a program after turning on.When using a streaming services(I don't use cable anymore) it would also take excessive time to load, and would frequently be kicked back to Samsung plus.requiring a restart of whichever service I was watching.It could take a 1/2 hour or more to see 10 minutes of a program. I am laying these problems out to show that I was very happy with the TV until this happened.so when I purchased a replacement I got another Samsung. This one was a step up in size.I trust the Samsung name. I possess several other Samsung products and am totally satisfied with them.(refrigerator,sound system,etc.This new TV is functioning flawlessly. So I'm sold on Samsung. By the way, the old TV's failure was attributed to a deteriorating power supply.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 13, 2026
TvDaddy
5 out of 5 stars review

Samsung TV's Are Fire!

[This review was collected as part of a promotion.] I uave had my TV for a little while now, it has excellent picture and sound quality. It stays connected to our WiFi no problem, unlike our old one. It is a mist recommend if you are looking for a nice TV that won't break the bank because it is priced right for the value.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 16, 2026
MizColl
5 out of 5 stars review

Live our Samsung TV!

[This review was collected as part of a promotion.] Excellent TV! It never fails me in loading or start up. Screen is visible from all areas of the room. It's bright to the point I wear sunglasses at times. The resolution is perfect. I rarely have to use the refresh feature as it wields author trouble. The contrast is great for gaming, live TV, and streaming services.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 6, 2026
Cindy
4 out of 5 stars review

Hmmm

[This review was collected as part of a promotion.] I have my firestick connected to this tv. It is unable to open the firestick upon turning on… I have to go to connected devices which is not what I want to do every time I turn on my TV. In addition, when I turn it off it also turns off my other Samsung tv…

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 20, 2026
J C M
5 out of 5 stars review

Great Value Great TV

[This review was collected as part of a promotion.] Samsung is my Brand in TV the image resolution is very good the brightness is great it has a good contrast and the system gets a software refresh when needed they are worth the price you pay I live the system cause you can watch all your streaming apps and is very easy to navigate I’m. Not a big fan of the new remote I prefer the older style but is a great TV I will definitely buy another Samsung when the time come to replace one of the oldest 📺 In my house

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 20, 2026
Yubbo
5 out of 5 stars review

SAMSUNG DID IT AGAIN

[This review was collected as part of a promotion.] This TV is awesome, I love the colors and the picture quality is very bright and overall, this TV is great. I love that it has Samsung TV Plus where I can watch so many different shows and movies and you will not need your local cable package anymore. The Size is perfect for living room, easy set up and you can't go wrong with this TV.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101