Customer reviews for SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV forMember photos
Some issues I’ve found
[This review was collected as part of a promotion.] I like the tv, however it is difficult to set the tv’s start up channel. I finally got it so I don’t have to use 2 remotes to get to regular stations. I have Comcast remote & tv remote. Another issue is that every once in a 5, when I turn the tv on, there is no sound. It’s a pain to get the tv remote and toggle through the options to get the sound back on. Outside of those flaws, the tv is ok.
Hi Evie, Thank you for your review and for sharing your experience with your U8000F TV. If you’re not hearing any sound, whether using TV speakers or an external audio device, here are several steps that can help get things working again. 1. Start with Basic Checks • Make sure the TV isn’t muted and the volume is turned up. • If using an external audio device, ensure it’s powered on, set to the correct source, and the volume is turned up there as well. • Unplug your TV for 30 seconds, then plug it back in and power it on. 2. HDMI ARC / eARC Connection • Use a certified High-Speed HDMI cable with Ethernet. Connect it to the HDMI eARC ports on both the TV and the soundbar/receiver. • Enable these settings: o Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto o Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = On • Check the digital audio format: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format o If you're not sure what your connected device supports, set it to Auto. 4. Bluetooth Audio Connection • Pair your Bluetooth device: Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List • If your Bluetooth device doesn’t appear or won’t connect, move it closer to the TV, ensure it’s in pairing mode, and select Scan. • If paired but no sound, unpair the device and try reconnecting. 5. Wi-Fi / Wireless Speakers • Confirm the speakers and the TV are on the same Wi-Fi network. Use: Settings > All Settings > Sound > Sound Output > Wi-Fi Speaker Surround Setup • Reboot both the TV and the Wi-Fi speakers, and check your router for connection strength. 6. Other Helpful Tips • Run a Sound Test: Settings > Support > Device Care > Self Diagnosis > Sound Test • Update TV firmware to rule out compatibility issues: Settings > Support > Software Update > Update Now • If using a cable box or external streaming device, double-check that the device’s audio output settings are set to HDMI or the appropriate output. If you still don’t hear sound after following these steps, please don’t hesitate to reach out so we can assist further. You can call Samsung Support at 1-800-SAMSUNG, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com. ~ Samsung Advisor
TV has issues connecting to network
[This review was collected as part of a promotion.] I've had this TV for one month. Three times it has not been able to connect to my network so I have had to (per instructions) unplug my at&t fiber box & TV for a minute each & then plug them both back in for the TV to connect. Doing one or the other wouldn't do the trick, I had to do them both together. This was in no way do to my at&t. Returning this TV.
Hi Purrr, Thank you for your feedback. Please ensure your TV is running the latest Firmware, version 1132.0. Go to Settings> Support> Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File. 2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files. 3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them. 4. Connect the USB drive containing the software upgrade into a USB port on your device. 5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted. Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor
Nice monitor but needs remote control
[This review was collected as part of a promotion.] Very good television in terms of picture and sound quality; HOWEVER, I'm very disappointed in the remote control. It's hard to read, and is lacking a voice control option. This is 2026. I assumed that the remote would be remote operated and was vey surprised to learn the hard way after setting everything up that there was no microphone on the monitor nor was the remote itself voice operated. It sounds trivial but it's not since I have Xfinity running through my set along with all of the standard streaming options and there is too much complexity since I have to navigate two different remotes too fully operate my system.
Hi GNH1897, Thanks for your feedback on the U8000F TV. Please know we are here to help. First, please ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. In regards to your remote control, we apologize for any confusion, however the U8000F does not come with a built-in voice assistant or microphone. It is however compatible with external Alexa devices. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor
Awesome brightness.
[This review was collected as part of a promotion.] Absolutely loving my new Samsung 65" TV! The picture quality is crystal clear, colors are vibrant, and the sound is impressive. Streaming movies and sports feels like a theater experience at home. Easy setup and sleek design make it even better. Highly recommend this device. The menu moves very smooth and easily maneuverable. The quality is just so vivid.
The Perfect Hybrid: Part Gaming Monitor, Part Smar
[This review was collected as part of a promotion.] I actually bought this 43" U8000F to use as a secondary gaming monitor and I’m honestly so impressed. The picture is crisp, and the low input lag makes gaming feel really smooth. Plus, having all the Samsung TV options built-in is such a nice bonus for when I just want to relax and watch a show. It’s a great 'do-it-all' screen for the price!
Amazing Tv
[This review was collected as part of a promotion.] The television's brightness was ideal, and I never encountered any issues with it being excessively bright or dim. The refresh rate was exceptional for gaming, as were the resolution, viewing experience, and perfect contrast.
Great TV
[This review was collected as part of a promotion.] This tv is fabulous, the last Samsung I had lasted around 10 years before it went bad, and that’s ample time for me considering the price I paid. With that being said the new 85” Samsung has a great picture, features keep me busy trying to use them all, or at least try them out, the brightness is perfect, along with the contrast, great color, and no matter where I’m sitting or standing in my living room I can view the screen from all angles and see a super picture! Thanks Samsung
Clearview
[This review was collected as part of a promotion.] So far I love my tv the large screen it's light and shows great pictures, sound not so great,but I added a sound bar .I actually like it. I just won't recommend the remote for an elderly person.
SAMSUNG X2
[This review was collected as part of a promotion.] I retired 5 years ago and purchased a new TV for my new apartment. I looked at them all on many showroom floors before finally deciding on a 60 inch Samsung. Why Samsung? Well, it had the best picture, was easy to operate, and was the best value for the money. I love this TV and still have it, however, for Christmas on December 2025, my family purchased another Samsung almost identical to the one I had. The second TV was installed in my bedroom. I am 75 years old and have a few health issues. Having this second TV guaranteed me I would never miss a program. My new TV is just as wonderful as the first Samsung I bought. It has a few more frills than my first TV from Samsung but the great picture is the same. I think this last TV that my family surprised me with is probably the best gift I will ever receive in my lifetime. My grandson loaded the TV up with access to many networks,Netflix, Roku, peacock,Samsung Plus, Prime Video, and Tubi. I have more channels to choose from for my viewing pleasure. I think Samsung is truly the best TV on the market and I wish everyone had one in their homes to enjoy.
Great 4K TV
[This review was collected as part of a promotion.] Good picture, easy to use, and looks nice. I was worried it wouldn't be bright enough for my living room since I have big windows, but it’s been perfectly fine. The remote is a little small and takes a second to learn, but once you get it, it’s fine. For a 2025 model, it feels very modern and fast. No complaints so far.