Hi Yi Sunshin, Thank you for reaching out to us. The U8000F TV can be wall-mounted, but you will need an external wall mount. For more information on the U8000F setup, please use the setup guide: https://downloadcenter.samsung.com/content/EM/202503/20250301035319001/BN68-23209A-01_IG_U8000F%20Basic%20feet%2043-85inch_ZA_Eng_250225.0.pdf or find resources available on our website: https://www.samsung.com/us/support/answer/ANS10006945/ If you have any other questions or need help, do not hesitate to reach out to us. Call us at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. Or visit the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, and Warranty Info ~ Samsung Advisor

Hi BillS, Thank you for your feedback. Please know we have built-in guides to help you learn how to navigate your new TV. • Learn TV Remote: Pressing any button (except Power) will announce the button name and function, helping users learn their location and purpose. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote; Exit by pressing the Return key twice. • Learn Menu Screen: As you navigate your TV menus, the TV will announce each menu item and its function - without applying any changes. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen; Exit by pressing the Return key twice. I hope these suggestions help. If you have any other questions, feel free to call us at 1-800-SAMSUNG between 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also reach our LiveChat team by selecting the ‘Support’ link on our website. ~ Samsung Advisor

Hi dmp0503, Thanks for sharing your experience with your U8000F TV. Unusual sounds can come from different sources, so first check whether it’s from the TV speakers, an external device (like a soundbar), or the back of the TV. • For external audio, ensure cables are connected to the correct output • If using antenna or cable, check signal strength: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal • Popping sounds from the back may be due to thermal expansion - this is normal and not a malfunction • Run a Sound Test to troubleshoot: Settings > Support > Device Care > Self Diagnosis > Sound Test If the issue continues, please contact Samsung Support at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor