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Customer reviews for SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV
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4.5 out of 5 stars
stars
3,307 ratings3,275 reviews
  1. 5 stars71% (2,353)
  2. 4 stars16% (517)
  3. 3 stars7% (218)
  4. 2 stars3% (100)
  5. 1 star4% (119)

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Showing 1,321-1,330 of 3,275 reviews
Jun 6, 2026
Reviewer name: Ellen
4 out of 5 stars
4 out of 5 stars review

Headphone connection

[This review was collected as part of a promotion.] I love the picture and the tv as a whole is great. The only drawback is there is no headphone connection.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 20, 2026
Reviewer name: Raquel
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Very nice tv. Everything is great! I ordered a 65 inch and it came it. Usually it won't deliver if it's bigger that 55 inch. I really love it!

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 22, 2026
Reviewer name: Soots
5 out of 5 stars
5 out of 5 stars review

Great picture quality

[This review was collected as part of a promotion.] The picture on this TV is awesome its operation is a little challenging in the beginning but once I used it for a bit it was fine

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 5, 2026
Reviewer name: Lulu
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] This was our first Samsung TV. We are very pleased. It's our main TV where we watch 70% of the time. Our next TV will be a Samsung

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jul 10, 2026
Reviewer name: Jewell
4 out of 5 stars
4 out of 5 stars review

Volume situations.

[This review was collected as part of a promotion.] Sometimes the volume won't respond to the remote control. The TV has to be turned off and back on to work.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jul 27, 2026
Reviewer name: Ccook10
5 out of 5 stars
5 out of 5 stars review

Crystal clear just like the model suggests

[This review was collected as part of a promotion.] Installed just in time for the world cup, has a soccer mode. Incredible brightness and contrast. Vibrant colors and upscaling looks amazing. Very responsive as well. Love this tv.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 29, 2026
Reviewer name: Outdoor Lovers
3 out of 5 stars
3 out of 5 stars review

Not user friendly

[This review was collected as part of a promotion.] Picture is fine. Navigation of apps is not user friendly. Would like to see an easier way to select channels, as in numbers on the key pad.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Outdoor Lovers, Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model. To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website. ~ Samsung Advisor

Jun 26, 2026
Reviewer name: Chap
1 out of 5 stars
1 out of 5 stars review

Unfortunately, the TV is trash.

[This review was collected as part of a promotion.] The lightweight TV tilted over and the screen became damaged Will never by a TV product. However, love your cell phones

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Chap, We are very sorry to hear about your experience. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Jun 5, 2026
Reviewer name: JRtv
4 out of 5 stars
4 out of 5 stars review

Great TV, Terrible remote with no instructions.

[This review was collected as part of a promotion.] TV is great, but it is hampered by a terrible remote with no user guide. This creates bada usability.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jun 20, 2026
Reviewer name: Kleg
1 out of 5 stars
1 out of 5 stars review

Poor quality

[This review was collected as part of a promotion.] I've had the tv less than a year and the right 25% of the screen just went out. Extremely disappointing.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Kleg, We’re sorry to hear about your experience with Samsung’s U8000F TV. We strive to provide the best quality and value, and each TV is backed by a 1-year limited manufacturer’s warranty when purchased new from an authorized retailer. This includes authorized service for eligible manufacturer defects. To view the full warranty details, simply enter your model number here: https://www.samsung.com/us/support/warranty/ Please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or via LiveChat on our website under ‘Support.’ We’d be happy to assist. ~ Samsung Advisor