I've used this product for several years now and never had an issue. Always worked perfectly. This year I bought the 21 oz pkg which indicates that the butter needs to be melted, which I did. I could tell right away that disaster was at hand. As other users say, the dough was crumbly and wouldn't blend. BTW, this website calls for softened butter, not melted as the package indicates. So which is it? The package I bought is larger than previous years and I was wondering if the butter and egg amounts needed to be increased. Bottom line: I made the cookies but it took a lot of extra effort. They taste OK and are OK for decorating, but they're not what I was accustomed to based on past experience.

[This review was collected as part of a promotion.] Didn’t get sugar cookie mix…. Got peanut butter cookie mix. And it was great. Mixed up quickly. Made into balls, rolled in sugar, baked two minutes more than suggested, placed kisses onto and left cool for 4 minutes before serving. Sorry no pictures as they were quickly eaten. ..

[This review was collected as part of a promotion.] Good and quick. Can add springs or frosting to take up a notch. Can also cut into shapes or add chocolate chips or other flavorings. This is a good basic to start with when you don't have much time.

[This review was collected as part of a promotion.] The sugar cookies were extremely good. I like all of Betty Crocker cookie mixes. They are the next best thing to homemade! My sister and I were just talking about them the other day and how simple they are to make. I would definitely recommend and already have.

[This review was collected as part of a promotion.] The cookies turned out great. My family really enjoyed them especially my dad. I didn’t take a picture of the cookies but they looked just like the picture on the package. I will purchase these again.

[This review was collected as part of a promotion.] Super easy cookies to make, I never think they'll come together, but they do! I like them a tiny bit undercooked so they're still soft & chewy. And they are the perfect starting point for mix-ins, raspberry preserves, a cherry on top, super easy, but such an upgrade that always impresses. Makes me look like a better baker then I am!

I used your 21 oz sugar cookie mix and had zero luck with the dough. I used a second bag because I thought I may have not followed the directions properly. I then went with a regular home sugar cookie recipe without any issues. The cookies would not stick together and broke apart just trying to cut them and put them on a cookie sheet. When cooked they fell apart. My daughter-in-law used the same Betty Crocker sugar cookie mix, which she has used for years and had the same issue. I do not know if this is a common problem but I felt I needed to bring this to your attention.

[This review was collected as part of a promotion.] I love Betty Crocker Cookie Mix. I’ve tried them all and keep at least one one backup in case of company, quick gifts etc. So much faster than making them from scratch, and they are delicious! My husband LOVES the Sugar Cookies. ❤️

[This review was collected as part of a promotion.] Directions are easy to follow. Best to leave the butter out on the counter to soften—do not melt it in microwave. Also, for best results, pull the cookie sheet out a little before you think they are done and let sit on top of stove for a couple minutes before transferring to a bread board to completely cool—results in a softer cookie. Highly recommend these for when you are short on time but want something that tastes homemade.

My girls love love these they like to make little cut outs with their cookie cutters and then when they are baked and cooled we decorate them. We have so much stuff for decorating lol. If you want an easy cookie for a decorative day with your kiddos here's your product. Easy instructions and really just add an egg and oil or water depending on the package. Either way super duper easy.