Customer reviews for LG 6.3 cu. ft. Gas Single Oven Slide-in Range with New Handle and PrintProof® Stainless Steel, forMember photos
Love my stove!!
[This review was collected as part of a promotion.] Absolutely love this stove!! It has so many useful features. The ultra boil burner brings your water to a boil in about 2 minutes. It’s great for cooking large meals. Oven is huge. Very well designed and great quality!
Should have heeded other reviews
This range was installed mid-March and by mid-April I can already tell that the quality is less than ideal. While the range seems to work well, the cooktop portion is not worth the money we paid. We have been very gentle with the top and it is already stained and looks terrible. We don’t make a mess when cooking and have been very careful to clean anything that gets on it (even water), but the burner covers have ugly spots, the burners and cooktop look like they have stains or rust spots, and the grates are rusty where the holes are. The grates are also scratching/gauging the stainless-steel cooktop, even though they are put in place very gently. This is very disappointing as a range is a purchase that you will have for years. If it already is showing signs of wear from very light use in one month, I can’t even imagine how horrible it will look in five years. I am almost scared to use it for fear of more permanent stains and scratches. The other disappointing issue is that the cover over the exhaust area at the back of the stove cannot be removed to clean under it. So, if you have a stray crumb or such, it cannot be cleaned up. The first few times we used the oven portion it set off our smoke alarms even though nothing was baking at the time. This morning, a month later, it made them chirp two times. Be prepared to deal with a horrible plastic smell from the oven during the first few weeks. And if your smoke detectors are sensitive to particulates, it will probably set them off. It was also disappointing that the range only came with 2 oven racks. For the price it is odd. I will say that my favorite feature is the knock-on door to turn on the oven light. We had high hopes for the range, but are starting to regret not heeding the other reviews which mentioned the cooktop and grates easily staining.
Hey there. Thank you for sharing your experience with your LG range. We value your feedback and understand the importance of a quality kitchen appliance that stands the test of time. It's great to hear that the range functions well and that you appreciate the knock-on door feature for the oven light. We would like to talk to you about the scratches. Please private message us on social media @LGUSSupport with your contact details. We'll be happy to help find a solution. ^David
Fantastic Perfect Performance Range Oven
I bought this a little over 2 years and I can say it has been fantastic performance all around. The baking for sweet treats to delicious meals like Pork Butt Roast, whole chickens and even Lamb to cooking vegetables in the oven has been fantastic. I bought this for my wife because her baking was not coming well in the past oven but this one makes stuff fantastic treats.
Hello, Manny. We appreciate you sharing your experience with your LG range, and it’s fantastic to hear how well the LG unit has performed in your kitchen. From sweet treats to hearty roasts, it sounds like it’s been delivering delicious results and making baking even more enjoyable for your wife. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Beautiful stove, but...
The stove has great features. Works wonderfully, but I became a slave of my own stove. I don't have it for a long time, even though we bought it back in February, I just have it for really 3 months. I have no complain on the functionality of the stove, but the stove top that is a different story. I am constantly wiping it and even with that on my back burner I am struggling to remove all the time the soft" rust marks that appear. I know I am not doing anything wrong, since is the only spot. I have E-cloth and stainless-steel cleaner. Nothing else. Not sure if is normal, at least not after maybe 30 time of use. All my appliances are LG, this is the only one, that I almost wish it would be white or black.
It is our pleasure to hear your valuable feedback. We would like to assist you with the rust-marks of your stove. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, and we will be happy to assist. Thank you. ^Jolly
Great oven, but missing items
[This review was collected as part of a promotion.] We love the oven/stove features. However, the oven was supposed to come with a pressurized spray bottle, scrapper, and a sponge, but they were omitted. It's not a big deal. We can go out and buy them all, but if you advertise that they are included, you should make sure they are shipped with the unit.
Hey there! We completely understand where you're coming from, and we'd like to look into this for you. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We're always just a DM away. ^Gaby
Oven Nightmarte
So I did my research to find the best appliance brand and LG was the tops. I ordered this range because it looks awesome and has great features. The top burners are great, but the oven sucks....big time!! When I started to cook frozen pizzas at the recommended temp of 400 degrees for 17-19 minutes the outside crust was burnt after 12 minutes. This happened several times so I purchased a professional oven digital thermonater the tracks current and average temps. I cook sourdough bread and start at 500 degrees so I started at this temp. Had to adjust the temp through the control board by -9 degrees to average 500. Not too bad. However at -9 for other temps the oven maintained these average temps: 350 = 346; 375 = 406; 400 = 430; 450 = 477. How in the world are you suppose to cook with these temp flucations. So after pestering (and I mean pestering because they blew me off at first) LG to repair this oven they sent a repair person who replaced the control board and heat sensor. Well after the "REPAIR" nothing has changed. Again, how is one suppose to use this oven when the temperature control is so inaccurate.
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements of our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns your reporting. We along with the community appreciate your kindness of sharing today . https://www.lg.com/us/support/help-library `Tanisha
Great Range
[This review was collected as part of a promotion.] So far I really like this gas range! I purchased it because of the large oven capacity and easy clean features. I haven't done any massive heavy duty cooking yet but all the meals I've made so far have cooked well and been easy to clean up. I also haven't used the wifi connectivity yet but that wasn't super important for me. The oven itself is very different than my last one as it heats up from the back and pushes the air around which is great, but getting used to it. I feel like the oven takes a bit to heat up (probably because it is so large) which if you're just heating up pizza or chicken fingers can be frustrating but I'll take that trade off for the size! I love the blue interior. And love that I have been able to just wipe the oven and stovetop down when I made a greasy mess, I haven't had to use either cleaning features yet (we'll see how that goes). I love the 22K burner - it boiled a huge pot of water relatively fast! My negatives so far - you have to turn the oven knob on then off to get the timer/panel to come on (not a big deal but I wish you could just tap on the panel) the timer plays a happy little song though when done! Also the broiler shuts off with door open (which is a good safety feature) though I like sometimes to flip things around and keep an eye on what I'm broiling with the door open (not a dealbreaker). Then the top grates have scratched the stovetop slightly though I haven't moved them around much except to clean. You can't see the scratches really when the grates are on so doesn't bother me yet but it seems the top may scratch easily which over time would be worrisome. Overall I feel like this range was a great purchase however I'm still new to it and learning all the different cooking features. So far so good though and I would highly recommend at this point!
I bought it for the features, No use at this time
I bought this stove on May 17, 2024 During my first time of using it, there was an explosion Still waiting for a replacement I wrote the president. Haven’t heard back yet.
Hey there! Your safety is always a priority for us whenever you use your LG range, and we want to make sure that you're fully taken care of. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous conversation with support, and we'll be ready to help! *Josh
Gas Range
[This review was collected as part of a promotion.] So far the product is working as designed. I am hesitate to provide a premature review with less than two weeks use of the product.
Hey there! We're glad to hear that your LG range has been performing the way you want it to. Your mind should always be set at ease whenever you're cooking delicious meals at home, and we have plenty of resources, from support articles on lg.com to troubleshooting videos on YouTube at @LGUSASupport, that can help make that happen. If you need any additional assistance, please feel free to reach out to us on social media at @LGUSSupport, and we'll be ready to lend you a helping hand! *Josh
Burner and Control Panel Failure
We went through three of this model of LG range/ovens before getting one where all burners worked. Now two years later, the LEDs on the control panel are failing. Very disappointed in the quality of this product.
We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.
