Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

We are sorry to hear that you received your range with a broken grate. Please follow up with Customer Support so we can make sure a replacement has been ordered. It is certainly a possibility shipping has been impacted. Please rest assured, we are working as quickly as possible to make our products available. We appreciate your commitment to the LG brand. Again, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. This will allow for an open dialogue with expert agents that can offer assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution. ^Daphane

Hi, there. Thank you for sharing your experience with the LG Range (LSGL6337F) model. It’s wonderful to hear that after taking your time to choose the perfect range, you’re very happy with your purchase. This model is built to deliver even baking, powerful burners, and a sleek slide‑in design that elevates the whole kitchen — so it’s great to know it’s living up to your expectations. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Hey, Deedee, we understand how important your stove is to you, and we're here to help you keep it shiny! When stains don't budge, try wiping them with warm, soapy water and a gentle cloth, no matter how hard you clean. You can also use a non-abrasive cleaner specifically designed for stainless steel surfaces if necessary. Remember to rinse with water and dry it to avoid water spots. Feel free to reach out if you need more help on social media @LGUSSupport with your contact details, model, and serial number! ^Anthony

Thank you for taking the time to communicate with LG about your experience with your LG range. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Hi! We’re glad to hear your LG range is delivering exactly the features and quality you were looking for. Your insight about the lighted control panel is incredibly helpful—checking model numbers closely is a smart tip, and we appreciate you sharing it for others who want that same convenience in low‑light kitchens. It’s great knowing this model has been such a strong match for your needs! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey there! We're here for you and we want to help as much as we can. The F9 error typically means the oven isn't reaching temperature, often due to an igniter or heating element. While a power reset can sometimes help, visual inspections or professional diagnosis might be needed. Here's a link to some more information from our LG Help Library: https://shorturl.at/oFk1o. We want to thoroughly investigate everything you've detailed and work towards a comprehensive resolution for you. Please send us a direct message @LGUSSupport with your range's model number, serial number, and original purchase date. If you have any case or service request numbers from your interactions with LG regarding these issues, please include those as well. We are committed to addressing your concerns directly and reviewing your situation. ^ Diego