Customer reviews for LG 6.3 cu. ft. Electric Single Oven Free-Standing Range with New Handle and Edge-to-edge Cooktop forPiece of junk
Returned the Initial unit because when we turn on the 6inch burner the 9inch dual element burner also gets increasingly hot and the front lip of the machine above the oven door also becomes hot when use the front burners. While it is reasonable to expect some warmth for both these scenarios,what I experienced was a potential burn hazard. I thought I had got a defective unit and hence got a replacement front the store. The new one has the same issues. This lg model is going to be in the news one of these days for the wrong reasons. Mark my words!
We understand why this would be concerning, especially after experiencing the same issue with both your original and replacement LREN6325XE. Customer safety is extremely important to us, and we appreciate you taking the time to share these details. We'd like the opportunity to review your concerns more closely. Please contact our LG CareQ team at 1-888-542-2623, or via WhatsApp, Live Chat, or email through our support page: https://www.lg.com/ca_en/support/contact-us/, and kindly reference CNN260709436695 so we can continue assisting you. Our team will gather additional information about what you're experiencing and work with you toward the most appropriate resolution. Thank you for bringing this to our attention. We value your feedback and appreciate the opportunity to look into your concerns.
Love the look, features, Wi-Fi. Minor issues
I love the design and features of the product. A few highlights... the proofing and keep warm settings in the oven, the air-fry feature. Oven and stovetop heat consistently. I especially appreciate the wi-fi setting and the ThinQ app that links the range with the overhead microwave. When I turn on a burner, the overhead light and exhaust fan automatically start. Best of all, the two clocks stay in sync. My minor issues: highest setting on warm zone is too hot (so I don't use it); The range markings for the double and triple elements are hard to see (so I had to memorize them).
Hello, Mickeleh! We’re delighted to hear how much you’re enjoying your LG Range — it sounds like it’s really elevating your cooking experience. Features like proofing, keep‑warm, air‑fry, and consistent heating are exactly what we designed it for, and it’s great knowing they’re all hitting the mark for you. The ThinQ app and the way it syncs with your microwave — from the auto‑on light and fan to the matching clocks — is one of those small conveniences that makes a big difference day to day! We appreciate you sharing the minor points too. Feedback like yours helps us understand where the experience can be even better, whether it’s the warm zone running hotter than expected or the element markings being a bit hard to see. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Racks are weak
Love the stove. Major complaint-- Air fry unit did not come with an air fry rack. Plus the rack are weak-- Almost had a major catastrophe with the thanksgiving turkey. The turkey was about 14lbs. Had the same issue with a Lasagna. The rack flexed and fell through the rails. I doubled up on the racks and it was ok but I was not able to slide the racks out to baste or check the turkey. I cannot find any option for a heavier duty rack. This needs to be fixed.
Hi. Thank you for sharing your experience with your LG LREN6325XE Range. We’re glad to hear you’re enjoying the stove overall, and we appreciate you letting us know how the oven racks and air fry setup have worked for you. We understand how important it is for the racks to feel sturdy and supportive, especially when cooking heavier dishes like a turkey or large pans. For the best stability, we recommend confirming that the rack is fully seated in the designated grooves and positioned according to the weight guidelines in the manual. If the rack flexes or shifts, adjusting its placement or using the lower‑profile positions can help distribute weight more evenly. While this model does not include a dedicated air fry rack, compatible accessories may be available through LG Parts & Accessories depending on your cooking needs https://lgparts.com/. If you’d like us to review your unit or explore accessory options with you, please reach out to us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
None
[This review was collected as part of a promotion.] WORST stove l have ever owned. Oven burns EVERYTHING l cook no matter where I set racks or adjust temp. Plus oven light goes on by itself so that won't last long. Only thing good about it is that it is a nice looking stove but beyond sorry that I bought it. Would take it back if I could.
Hi, Karen. Thank you for sharing your experience with your LG Stove. We understand how important consistent cooking performance is, and having your oven overheat food along with the light turning on unexpectedly is something we want to take a closer look at so we can better understand what’s happening with your specific model. To allow us to properly investigate the details of your specific product model and to see how we can assist with your oven heating and light‑activation issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library ^James
Not impressed
I've typically had a great experience with LG products. This stove, however, is not up to typical LG standards. It takes the cooktop FOREVER to heat up. There is no consistency in output and trying to simply boil water even with the "Power Boil" takes a good 10 minutes. It wastes electricity. I wish I'd gotten something else.
Hello, Emma. Thank you for sharing your experience with your LG Stove. We appreciate the detail you provided about the cooktop taking a long time to heat and the inconsistency you’re seeing even when using Power Boil. We understand how important steady, responsive heat is for everyday cooking, and feedback like yours helps highlight where performance may not be meeting expectations. To allow us to properly investigate the details of your specific product model and to see how we can assist with the heating‑performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for cooktop performance and usage guidance: https://www.lg.com/us/support/help-library/lg-range-cooktop-troubleshooting-heating-issues--20150482919447 ^James
Reliable for everyday cooking !
(This review was collected as part of a promotion.) I’ve been impressed with the oven. It heats up quickly, cooks food evenly, and the convection feature gives great baking and roasting results. It’s easy to use, looks sleek in the kitcken and has been reliable for everyday cooking. Easy to wash and really silent. Highly recommend!
Thank you so much for the wonderful recommendation! We’re thrilled to hear that your LREN6325XE range is heating up quickly, cooking evenly, and delivering excellent baking and roasting results with the convection feature. It’s fantastic to know that you’re enjoying its sleek design, quiet operation, and easy-to-clean surface. These features are all designed to make everyday cooking more enjoyable, and we’re glad they’re making a positive difference in your kitchen. We truly appreciate your feedback and thank you for choosing LG to power your everyday cooking. We hope your range continues to serve you well for many years to come. If you ever need assistance, our LG CareQ team is always happy to help at 1-888-542-2623, or via WhatsApp, live chat, or email at https://www.lg.com/ca_en/support/contact-us/.
Gorgeous and so far good functioning
(This review was collected as part of a promotion.) She is very beautiful to look at! Stove top works great for cooking and oven as well. Haven’t used for too long yet, so I can’t comment on durability. Price was average for an LG appliance. I am excited to see if it has better energy efficiency than our previous one.
We’re glad to hear you find it beautiful and that both the cooktop and oven are performing well for your cooking needs. We appreciate your honest thoughts as well regarding durability and energy efficiency, especially as you continue to use the appliance. It’s great to know you’re looking forward to seeing how it performs over time. Thank you again for taking the time to share your experience with us! Should you require further assistance, our LG CareQ team is available at 1-888-542-2623, or you may contact us via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/
Poor quality
I am not happy with this LG range. The oven does not keep a constant temp when baking. Convection oven bakes too hot and conventional oven does not bake up to set temp. When oven beeps that preheat is complete, the temp is lower than the oven temp is set to.
Hi. Thank you for sharing your experience with your LG Range. We appreciate the clear details about the oven temperature behavior, including the convection mode running hotter than expected and the preheat tone not matching the set temperature. We’d like to take a closer look at your specific model so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG range oven temperature issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
A reliable, easy-to-use range with smart features
(This review was collected as part of a promotion.) I recently purchased the LG Probake Convection, Air Fry, InstaView Selfclean, EasyClean and Snart, Stainless, Freestanding Electric Range, and it’s been a great upgrade. The InstaView is one of my favourite features being able to check on food without opening the oven is perfect for baking and helps keep the temperature steady. The ProBake Convection cooks faster and more evenly, which I noticed right away. I enjoy cooking with the cooktop. It’s heats up quickly, and distributes heat well, and the smooth glass surface is easy to clean. The different element size are really practical depending on what you are cooking. The built in Air Fry is a nice bonus, and I like that it alerts you if the oven door is left open. Small details, but really helpful. My family appreciates the Wifi connectivity. Being able to preheat the oven remotely through the app is a level of convenience I didn’t realize I needed until now. It helps, especially on busy days. Overall, it looks great, has great safety features and makes cooking much more easier. We are pleased with this purchase.
Hi there! It is so exciting to hear how much of a game-changer your new LG ProBake range has been for your kitchen! We are thrilled that the InstaView and WiFi connectivity are making your busy days a little easier—there’s nothing like preheating the oven on your way home to save some time.It’s also wonderful to know you’re enjoying the even cooking of the ProBake Convection and the practical safety alerts. We truly value your business and are so happy to have you as part of the LG family. Should you ever have questions or need a hand, please feel free to reach out to our team at 888-542-2623 or through our support site: https://www.lg.com/ca_en/support/contact-us/ Thank you for such a detailed and kind review!
Sabbath mode dumb.
I am not an observant Jew. Therefore, the Sabbath mode is useless. But you can't disable the Sabbath mode compleyely and it easily engages accidentally, if you hold down a button too long. My wife says, what is error 56? Took a few minutes to figure out that 56 was "Sb". This seems to be common with new ovens that have Sabbath mode. Dumb. This cost a star. There may be too many modes and options on the oven. The surface burners (especially the three layer burners) are hard to control. They should have separated the controls for number of bands and total heat. There just is not much distance between medium and medium-high. The surface burner control cost another star. This is their best self cleaning oven, the outright mistakes with the user interface are disappointing. The air fryer mode is a compromise. It does not Crisp as well as our countertop air fryer, and I have owned better ovens that had air fryer mode. Misusing the dry Sous Vide mode to cook a lamb roast to medium rare worked great. I will try it with a roast beef next Christmas. Preheat seems slower than our old oven.
Hi. Thank you for sharing your detailed experience with your LG Oven. We appreciate the clear breakdown of what stood out to you — from the Sabbath mode activating too easily, to the tight burner‑control range, to how the air fryer and preheat functions compare with what you’re used to. Your notes on creatively using the dry Sous Vide mode are especially helpful, and it’s great to hear that part worked well for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with the interface‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG oven features and modes: https://www.lg.com/us/support/help-library/lg-range-oven-cooking-modes--20150749496864 ^James