Hi, Sankur. Thank you for sharing what happened with your LG Oven. We appreciate the clear detail about the inside glass shattering during preheat, and we understand how unexpected that experience must have been. Feedback like yours helps us look closely at situations where performance changes suddenly. To allow us to properly investigate the details of your specific product model and to see how we can assist with the glass‑door issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hello, Cynthie. Thank you for sharing your experience with your LG Range. Your feedback about the front burner and the additional element issue on the second unit gives a clear picture of what you encountered, and it’s helpful to understand how these repeated component failures influenced your decision to move to another brand. To allow us to properly investigate the details of your specific product model and to see how we can assist with your burner and element‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-gas-and-electric-ranges-cook-top-burners-or-eyes-not-working--20152322770076 ^James

Hello. Thank you for taking the time to share your review about your LG LREN6325XE Electric Range. We appreciate you sharing your experience with the delay during your repair process, and we are glad to know that the unit is now successfully repaired and back in working order. To help maintain optimal performance and prevent future issues with the cooktop, you can review helpful guidance at https://www.lg.com/us/support/help-library/lg-gas-and-electric-ranges-cook-top-burners-or-eyes-not-working--20152322770076?srsltid=AfmBOooCJaI5zzzNrtJrKfP1KnGEsa0q7KliQkaOkrKcevh30toQ0FyT We are committed to providing you with reliable appliances and support whenever you need it. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Hello, Pat. Thank you for sharing your review regarding your LG LREN6325XE Electric Range. We value your feedback on the dependability of your range, as we strive to build reliable appliances that serve your kitchen well. Our team is committed to ensuring you have a positive experience with our products, and we want to help make sure your range operates smoothly for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James