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Member ratings & reviews for
Serta Perfect Sleeper Ashbrook 12" Eurotop Plush Mattress, Available in Twin, TwinXL, Full, Queen, King, California King
4 out of 5 stars
stars
678 ratings290 reviews
  1. 5 stars59% (401)
  2. 4 stars15% (104)
  3. 3 stars6% (43)
  4. 2 stars4% (24)
  5. 1 star16% (106)

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Showing 151-160 of 290 reviews
Oct 17, 2021
Reviewer name: Don
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good Mattress

Used the mattress in a horizontal wallbed. It is very comfortable. The manual said maximun 11”, but this 12” mattress worked just fine.

Helpful?7FNDMNSD24M915946920960
Dec 11, 2019
Reviewer name: Char B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Satisfied

Stiff but not to stiff. Gives perfect amount of support and comfort. I'm a side sleeper works great. Great up grade for the price.

Helpful?7FNDMNSD24M915946920960
Nov 4, 2021
Reviewer name: kevinweso
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ashbrook mattress

Great mattress and very comfortable. It's in out guest room and everyone loves it. Incredible price.

Helpful?7FNDMNSD24M915946920960
Mar 28, 2020
Reviewer name: Bhavani
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable Mattress ever!

Most comfortable Mattress ever, for just 399! It is not hard. Not very soft Just right. I truly like this product and would recommend anyone.

Helpful?7FNDMNSD24M915946920960
Mar 30, 2020
Reviewer name: Dian C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful Mattress!

The Serta Perfect Sleeper is very comfortable and great support for my back. Good value when you compare it to other stores.

Helpful?7FNDMNSD24M915946920960
Dec 2, 2020
Reviewer name: Ron
1 out of 5 stars
1 out of 5 stars review

Not happy!

My son bought this mattress less than a year ago and it started to dip where he sleeps in just a few months! What is Sam's Club satisfaction warranty and what recourse does he have? He weighs less than 160 lbs. by the way.

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hello Ron, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

May 18, 2022
Reviewer name: Tabatha
1 out of 5 stars
1 out of 5 stars review

Mattress is already sinking

I ordered the mattress on 5/1/2022, and it was delivered on 5/10/2022. This Serta Perfect Sleeper Ashbrook 2.0 Eurotop Plush King Mattress is sinking within 8 days of delivery.

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hello Tabatha. We're sorry to learn of your experience and would love to help. Please contact 1-888-240-1945. Thank you.

Sep 30, 2022
Reviewer name: Blah
3 out of 5 stars
3 out of 5 stars review

Not what I wanted

I want a different mattress. I am not happy with this. This mattress leaves the impression of my body and rippling effect on the mattress when I arise each day. It was purchased August 4, 2022. I am so disappointed in Serta.

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hi- Sam's Club believes in 100% member satisfaction so you can return the mattress for a full refund if you aren't satisfied with your purchase. Please contact our Serta team at 385-256-9674 and they will be able to help you with a return or a replacement.

Nov 3, 2020
Reviewer name: BC
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth the wait

Waited 2 months then took 20 DAYS to get it shipped last 20 miles. Serta was no help at all - I have bought my last 3 mattress sets here , all Serta. Never again - I will never buy another Serta product.

Helpful?7FNDMNSD24M915946920960
Oct 11, 2022
Reviewer name: Audrey
1 out of 5 stars
1 out of 5 stars review

Terrible quality

I purchased this mattress on 2/23/22 and by July/2022 there was a noticeable dip in the center of the mattress. My husband and I have to sleep closest to the edge so not to get stuck in the indent. Our hips hurt and have had restless sleeps since.

Helpful?7FNDMNSD24M915946920960
reply from Serta Team

Hi Audrey- we're sorry to hear about your issues with the Ashbrook mattress. Our goal is always 100% member satisfaction for Sam's Club members. Please contact the Serta Simmons Sam’s Club team at 385-256-9674 and they will walk you through the process for a replacement or full refund. Thanks!