Serta Perfect Sleeper Ashbrook 12" Eurotop Plush Mattress, Available in Twin, TwinXL, Full, Queen, King, California King

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4 out of 5 stars

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Showing 151-160 of 290 reviews

Mar 15, 2020

Sams shopper 2

4 out of 5 stars review

Verified Purchase

Perfect Sleeper

We like the firmness and the height of the mattress. The delivery was more challenging than the purchase.

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Oct 7, 2019

ER53

5 out of 5 stars review

Verified Purchase

Love the Adjustable Bed

I am enjoying my adjustable bed because I love to lay in the bed to read. It is so convenient to be able to raise the head of the bed.

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Oct 17, 2021

Don

5 out of 5 stars review

Verified Purchase

Good Mattress

Used the mattress in a horizontal wallbed. It is very comfortable. The manual said maximun 11”, but this 12” mattress worked just fine.

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Nov 4, 2021

kevinweso

5 out of 5 stars review

Verified Purchase

Ashbrook mattress

Great mattress and very comfortable. It's in out guest room and everyone loves it. Incredible price.

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Jul 3, 2019

Mikey15

5 out of 5 stars review

Verified Purchase

Great value

We ordered this for a guest room and are thrilled with the value.. It is very comfortable and will serve us well.

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Dec 2, 2020

Ron

1 out of 5 stars review

Not happy!

My son bought this mattress less than a year ago and it started to dip where he sleeps in just a few months! What is Sam's Club satisfaction warranty and what recourse does he have? He weighs less than 160 lbs. by the way.

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reply from Serta Team

Hello Ron, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jun 7, 2022

Bethany

1 out of 5 stars review

Not worth the money.

I bought this mattress only getting to poke it and guess how it feels at the store. It's not as soft as I like and it was dipping by day 5. Total waste of my money.

Helpful?

reply from Serta Team

Hi, Bethany. We value your feedback and would love to get this resolved for you immediately. Please contact us at 1-888-240-1945.

Sep 30, 2022

Blah

3 out of 5 stars review

Not what I wanted

I want a different mattress. I am not happy with this. This mattress leaves the impression of my body and rippling effect on the mattress when I arise each day. It was purchased August 4, 2022. I am so disappointed in Serta.

Helpful?

reply from Serta Team

Hi- Sam's Club believes in 100% member satisfaction so you can return the mattress for a full refund if you aren't satisfied with your purchase. Please contact our Serta team at 385-256-9674 and they will be able to help you with a return or a replacement.

Apr 10, 2022

1 out of 5 stars review

Dip after 1 year

Mattress started getting dip after one year less than 2 years old now and has big dip. I weigh about 210 but that is no excuse. Not equality mattress.

Helpful?

reply from Serta Team

Hi there! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Oct 11, 2022

Audrey

1 out of 5 stars review

Terrible quality

I purchased this mattress on 2/23/22 and by July/2022 there was a noticeable dip in the center of the mattress. My husband and I have to sleep closest to the edge so not to get stuck in the indent. Our hips hurt and have had restless sleeps since.

Helpful?

reply from Serta Team

Hi Audrey- we're sorry to hear about your issues with the Ashbrook mattress. Our goal is always 100% member satisfaction for Sam's Club members. Please contact the Serta Simmons Sam’s Club team at 385-256-9674 and they will walk you through the process for a replacement or full refund. Thanks!