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Customer reviews for Member’s Mark Hotel Premier Collection Chill 13" Gel Memory Foam Mattress for
Member’s Mark Hotel Premier Collection Chill 13" Gel Memory Foam Mattress
4.7 out of 5 stars
stars
50 ratings48 reviews
  1. 5 stars74% (37)
  2. 4 stars22% (11)
  3. 3 stars2% (1)
  4. 2 stars2% (1)
  5. 1 star0% (0)

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Showing 21-30 of 48 reviews
Feb 1, 2025
Product Pulse
5 out of 5 stars
5 out of 5 stars review

Excellent firm quality mattress

The breathable fabric cover does an excellent job of regulating temperature for this Gel Memory Foam mattress. The firmness is just right, and the mattress provides support where my body needs it most. My spouse and I can barely feel each other's movements on this mattress. It cradles my hips and shoulders perfectly, alleviating pressure points for a pain-free morning. The mattress arrived in a well packed box, well-compressed, and easy to carry. It regained its shape in just a few hours after unboxing, The attention to detail is evident in every aspect of the mattress and the materials feel high-quality and durable Investing in a good mattress is essential, and this one is an amazing value for its quality—it has truly transformed our bedroom into a luxurious retreat.

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Feb 6, 2025
JB
5 out of 5 stars
5 out of 5 stars review

Good sleep in a box

This matress was delivered very quickly. Once pulled out of the box it quickly took shape. It's very comfortable. The cover zips off for easy washing. Under the cover there is another layer protecting the matress, so no worries about the foam inside when cleaning the cover.

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Feb 5, 2025
Heather
5 out of 5 stars
5 out of 5 stars review

King Size Comfy Mattress

Mattress is great! Came vacuum sealed in a big box, is VERY HEAVY, 2 man job for sure. We were able to get it grilled and vacuum seal off and it “inflated” very quickly. Firm mattress compared to our current one but very soft at the same time. Fits perfect in top of ten box springs.

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Feb 14, 2025
Jud
5 out of 5 stars
5 out of 5 stars review

Cooling and Exceptional support

This gel memory foam mattress offers exceptional comfort with its plush, moldable design that contours perfectly to the body. The cooling pad effectively regulates temperature, preventing overheating. Its soft yet supportive structure relieves pressure points, promoting restful sleep. Ideal for hot sleepers, it combines luxury, breathability, and personalized support seamlessly.

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Jul 5, 2026
anonymous
2 out of 5 stars
2 out of 5 stars review

Don't do it!

Haven't left a review in years! But felt the need to share my 2 Stars for this mattress. Medium firm yet it sunks horribly, even for my kids.. the mattress feels horrible! Tried it for a week %26 we've woken up with back pain everyday. My mom %26 sisters even tried it %26 said it's horrible. Also you can feel the ugly print even w/thick comforter..

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May 21, 2026
Alexander
5 out of 5 stars
5 out of 5 stars review

100% recommended

Although they don't have mattresses on display in the store, and you run the risk of not liking them and returning them, this mattress won't be one of those cases. Super comfortable and cool, I'd consider it slightly above medium firmness, but the gel sensation makes it suitable for almost any weight, even if one partner weighs 40 lbs more than the other... BUY IT, YOU WON'T REGRET IT!!!

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Apr 3, 2025
Mandurzzz
4 out of 5 stars
4 out of 5 stars review

Cooling Without a Fan?

My husband is a furnace and produces a lot of body heat. Wanted to try a new option to help with this. Got this mattress as it’s labeled a cooling mattress. Perfect addition for our recent bedroom remodel.

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Feb 2, 2025
Sarah
5 out of 5 stars
5 out of 5 stars review

Cool, comfy bed

This is the first time I’ve slept on a bed that come in a box so I was a little skeptical when it arrived and it was so compact. I let it expand for 4 days before I slept on it for the first time. It’s a deep 13” gel cooling gel mattress that is more comfortable than my previous mattress that cost more than double in price. We like a mattress that is medium firmness. My partner is always hot when he sleeps and this has really helped keep him cool.

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Feb 6, 2025
Octavio
5 out of 5 stars
5 out of 5 stars review

Hight quality mattress at affordable price!

It’s been 5 days since I received my Mattress in King-size, and I’m happy overall. The mattress arrived in a large box, vacuum-sealed and delivered by FedEx. The box is pretty heavy, so you’ll need two people to unpack it. Once unrolled, it takes around 15 minutes for the mattress to fully expand to its 13-inch thickness. I went with the firm option, and at first, it felt pretty hard when I lay down. However, after a few moments, the mattress started to adjust to my body. It’s nice how it adapts, but I still continue to feel the firmness. If you’re not used to a firm mattress, it might take a few nights to get used to it, and you may not sleep well at first. But doctors suggest firm mattresses are great for people with back issues, so if that’s your case, it could really help. If you don’t have back problems, I’d recommend choosing the medium option. It offers a good balance—not too firm, not too soft. All in all, the mattress feels well-made, and for the price, it’s a solid deal. Just make sure you’re sure about the firmness level because returning it would be difficult due to its size and weight.

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Feb 7, 2025
Neel
5 out of 5 stars
5 out of 5 stars review

Very comfortable Mattress

Very Comfortable Mattress. Easy to setup once the box is open and cover is removed it set itself in few minutes. It is very soft, and the cover is very helpful to wash later. Soft mattress with great comfort. The Gel Memory is very great and comfortable.

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