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Customer reviews for Member’s Mark Hotel Premier Collection Chill 13" Gel Memory Foam Mattress for
Member’s Mark Hotel Premier Collection Chill 13" Gel Memory Foam Mattress
4.7 out of 5 stars
stars
53 ratings50 reviews
  1. 5 stars75% (40)
  2. 4 stars21% (11)
  3. 3 stars2% (1)
  4. 2 stars2% (1)
  5. 1 star0% (0)
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Showing 21-30 of 50 reviews
Feb 14, 2025
Reviewer name: Jud
5 out of 5 stars
5 out of 5 stars review

Cooling and Exceptional support

This gel memory foam mattress offers exceptional comfort with its plush, moldable design that contours perfectly to the body. The cooling pad effectively regulates temperature, preventing overheating. Its soft yet supportive structure relieves pressure points, promoting restful sleep. Ideal for hot sleepers, it combines luxury, breathability, and personalized support seamlessly.

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Feb 10, 2025
Reviewer name: Tasha
4 out of 5 stars
4 out of 5 stars review

Firm mattress

Overall a good mattress. We’ve use this mattress for about 2 weeks. The setup was super easy as you just had to take it out of the box and let it do its thing. It is a firmer mattress so if you prefer it not to be so firm make sure you have a topper.

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Mar 11, 2025
Reviewer name: Twinning702
5 out of 5 stars
5 out of 5 stars review

Incredible cooling bed

Perfect bed for people who love to sleep with the fan on in the winter. This bed is incredibly soft and cold, it really is the coldest bed I’ve ever laid in. We love it. summers in Las Vegas get extremely hot even over night, but this bed keeps us fresh all night.

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Feb 27, 2025
Reviewer name: CB5153
4 out of 5 stars
4 out of 5 stars review

Soft mattress with easy set up

Got this mattress in the queen, firm version. To start with the likes: arrived packaged well - heavy but manageable and actually more manageable for one person than other brands (e.g. Purple); easy to set up, has a great cover that is removable with a zipper. Now the concerns: it is very soft for being the "firm" version, so not likely to be supportive if you need firmness, I will have to see how this goes over time but right now this ok. I think I will need an adjustable bed base though. It comes with a factory smell, but I'm optimistic that will fade with time. It is slightly smaller than my queen from Purple - still fits the frame and sheets fine. Overall fine. Will also have to test out the cooling feature in the warmer weather this summer but hopeful that will be a plus as I am a hot sleeper!

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Jan 31, 2025
Reviewer name: Popcorn
5 out of 5 stars
5 out of 5 stars review

The just right mattress!

This mattress is incredible! Not too hard and not too soft, it really is just right! The cooling factor is incredible. However, if you intend to put a mattress cover over it you will lose the “chill” factor of the mattress, unfortunately. I have a king size base and the mattress didn’t seem to fit the frame like it should. Otherwise, no complaints and my teenage son thinks he is living like a King!

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Jul 5, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Don't do it!

Haven't left a review in years! But felt the need to share my 2 Stars for this mattress. Medium firm yet it sunks horribly, even for my kids.. the mattress feels horrible! Tried it for a week %26 we've woken up with back pain everyday. My mom %26 sisters even tried it %26 said it's horrible. Also you can feel the ugly print even w/thick comforter..

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Apr 3, 2025
Reviewer name: Mandurzzz
4 out of 5 stars
4 out of 5 stars review

Cooling Without a Fan?

My husband is a furnace and produces a lot of body heat. Wanted to try a new option to help with this. Got this mattress as it’s labeled a cooling mattress. Perfect addition for our recent bedroom remodel.

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Feb 18, 2025
Reviewer name: Leah
4 out of 5 stars
4 out of 5 stars review

Give it a try!

This mattress from Sam’s Club has quality and it’s functionality is great, and I appreciated how easy the purchase and delivery process was and the best part is came ready out of the box. The mattress was as advertised but it wasn’t the right fit for me. I still recommend checking it out, as it’s definitely a solid product, and the customer service was excellent throughout the process. I’m sure it works wonderfully for others, just not for me personally.

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Feb 28, 2025
Reviewer name: Christine13579
4 out of 5 stars
4 out of 5 stars review

Overall pretty good mattress! Like the memory foam

Overall, the mattress is pretty comfortable. It took a little time to get used to, as all new mattresses do. I can’t really comment on the cooling portion of the memory foam, since it’s the winter and I keep my house pretty cool at night. Looking forward to seeing how that feels in the summer!

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Feb 13, 2025
Reviewer name: Jennifer
5 out of 5 stars
5 out of 5 stars review

Sleeping cool all night

I was unsure if I was going to like this mattress due to it was firm. I always bought fluffy pillow top mattresses. I truly fell in love with this mattresses and gave my old mattresses away. The coolness makes my nights so much better beings that I am a hot sleeper and even with a mattresses protector I still fell cooler. I fell supported and I haven't woke up with back pain at all. I wake up rested and on the weekends I dont want to get out of bed. This is definitely a mattresses worth purchasing.

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