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Customer reviews for Member’s Mark Hotel Premier Collection Chill 13" Gel Memory Foam Mattress for
Member’s Mark Hotel Premier Collection Chill 13" Gel Memory Foam Mattress
4.7 out of 5 stars
stars48 ratings46 reviews
  1. 5 stars75% (36)
  2. 4 stars23% (11)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star0% (0)
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Showing 31-40 of 46 reviews
Jan 29, 2025
GH
5 out of 5 stars review

Pleasantly Surprised!

When the mattress arrived in a box I was very skeptical. It was incredibly heavy and hard to maneuver into the bedroom. Once unboxed and cut out of the plastic it expanded quickly. Coming from a sleep number mattress, I am surprised how much we like the mattress. It is so thick and comfy! Completely recommend!

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Feb 18, 2025
Leah
4 out of 5 stars review

Give it a try!

This mattress from Sam’s Club has quality and it’s functionality is great, and I appreciated how easy the purchase and delivery process was and the best part is came ready out of the box. The mattress was as advertised but it wasn’t the right fit for me. I still recommend checking it out, as it’s definitely a solid product, and the customer service was excellent throughout the process. I’m sure it works wonderfully for others, just not for me personally.

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Jan 26, 2025
MDeman
5 out of 5 stars review

Amazing looking mattress, Very firm out of the box

My daughter’s bed had been handed down more than a few times, so she needed a new bed! Came across this Member’s Mark mattress and had to give it a shot, it was packaged super tightly… it’s a multi person lift for sure! I can’t even guess how much this weighed vac sealed! We got it up in place and tore off the clear sealed package and watched it rise… it’s like magic! It’s slowly breaking in and becoming softer, but it’s pretty firm out the box! When laying on it, it conforms to your body so well that you will leave divots in it when you get up, they do expand and go away though! The mattress shell is super high end and smooth, and the added handles are robust and make moving this thing a lot easier! Over all this mattress is a home run on Member’s Marks part, and I would highly recommend it to everyone looking for a medium/firm - firm mattress! Gel memory foam, and a great material shell make this very high end!

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Feb 7, 2025
Neel
5 out of 5 stars review

Very comfortable Mattress

Very Comfortable Mattress. Easy to setup once the box is open and cover is removed it set itself in few minutes. It is very soft, and the cover is very helpful to wash later. Soft mattress with great comfort. The Gel Memory is very great and comfortable.

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Feb 2, 2025
Sarah
5 out of 5 stars review

Cool, comfy bed

This is the first time I’ve slept on a bed that come in a box so I was a little skeptical when it arrived and it was so compact. I let it expand for 4 days before I slept on it for the first time. It’s a deep 13” gel cooling gel mattress that is more comfortable than my previous mattress that cost more than double in price. We like a mattress that is medium firmness. My partner is always hot when he sleeps and this has really helped keep him cool.

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Jan 28, 2025
Riv
5 out of 5 stars review

The Member's Mark Hotel Premier Collection Chill 1

The 13-inch profile provides ample support, and the gel memory foam contours nicely to the body, relieving pressure points without feeling overly soft or "sinking in." There's a good balance between plush comfort and underlying support, which is crucial for spinal alignment. I've noticed a significant reduction in tossing and turning since switching to this mattress. The quilted cover adds a touch of luxury and feels soft to the touch. There was a slight "new mattress" smell initially, but it dissipated quickly within a day or two.

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Jan 31, 2025
AshleyL
5 out of 5 stars review

Perfect mattress

Great mattress love that it doesn’t form fit to your body. It doesn’t feel like gel when you are laying on the bed and the mattress top comes off for easy cleaning. The queen size is just perfect for my husband and I. I would highly recommend this mattress.

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Feb 17, 2025
Green
5 out of 5 stars review

Sleep better!

This mattress is very firm but it does mold too your body. It is very good quality making it super comfortable to sleep on. It was very well packaged. We let it sit out for about 24 hrs before using it and it was completely good to use. It inflated evenly.

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Feb 9, 2025
AB
5 out of 5 stars review

First time King bed user; smooth experience so far

This was my first time setting up and using a King size bed. I let it extend 2+days and it has been comfortable so far. It is a bit taller than my old Queen one (10 inch) but no issues. Just a heads up for people of shorter stature. Memory foam has been helpful as well. This has a Chill function to it which I have felt being a bit cool, but not much yet due to still being winter (should be able to feel it in the upcoming months).

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Nov 21, 2025
Christopher
5 out of 5 stars review

Very Comfortable

Awesome mattress! I have arthritis and back pain and this mattress is supportive and very plush and cozy at the same time it also keeps my body temperature regulated since I run hot and sleep with a fan blowing on me year round. I would highly recommend it for anyone looking for a replacement for their current mattress

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