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Customer reviews for Member’s Mark Hotel Premier Collection Chill 13" Gel Memory Foam Mattress for
Member’s Mark Hotel Premier Collection Chill 13" Gel Memory Foam Mattress
4.7 out of 5 stars
stars48 ratings46 reviews
  1. 5 stars75% (36)
  2. 4 stars23% (11)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star0% (0)
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Showing 11-20 of 46 reviews
Feb 17, 2025
Karly
5 out of 5 stars review

Great mattress, cooling effect, not very good

I love how thick and comfy this mattress is. I always run hot while sleeping and I have a bed jet, in order to give this a chance to prove its “cooling” feature I didn’t use my bed jet one night and really didn’t notice cooling a lot. Overall, it’s a pretty good mattress.

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Jan 30, 2025
Sweater
5 out of 5 stars review

King size mattress.

First of all, this mattress was shipped in a 4.5’ x 2’ squared box. Amazingly well packaged and small enough to make it mobile. I was able to move it by myself upstairs. Upon taking out of the box it was only about 2” thick, opened the seal and it opened to a king size bed 13” thick. Have slept on the mattress for about a week and it’s been amazing, wife has a bad back(spinal fusion) and she loves it, has helped her back a lot. May not help everyone but it helped her. I would definitely recommend it. It also comes with a top layer that can be taken off and washed separately to help keep the mattress even cleaner and fresh. This mattress should last for years to come!!

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Feb 8, 2025
Brit
5 out of 5 stars review

I wish it was for my bed

We put this on our spare room bed. I laid down on it and took a nap to see how it slept, and am almost wishing it was for our bed it is so comfortable. You get into it and it molds to your body's shape but stays firm around you. It also stays cool underneath you and does not make you sweat like some foams do.

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Feb 10, 2025
Tasha
4 out of 5 stars review

Firm mattress

Overall a good mattress. We’ve use this mattress for about 2 weeks. The setup was super easy as you just had to take it out of the box and let it do its thing. It is a firmer mattress so if you prefer it not to be so firm make sure you have a topper.

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Mar 11, 2025
Twinning702
5 out of 5 stars review

Incredible cooling bed

Perfect bed for people who love to sleep with the fan on in the winter. This bed is incredibly soft and cold, it really is the coldest bed I’ve ever laid in. We love it. summers in Las Vegas get extremely hot even over night, but this bed keeps us fresh all night.

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Feb 6, 2025
Kate
4 out of 5 stars review

When they say Firm they mean it.

I would have loved to give this 4.5 stars because my small gripes with the product are so easily fixed. Starting out with the positives: - This mattress feels top quality and that it will hold up for a long time - The mattress itself does a great job at dissipating heat, so it's awesome for people who like to stay cool - Didn't have the funky memory foam smell I expected! - Popped into shape quickly (less than a day) - When they said firm, they meant it. My body didn't create any forms in the memory foam. - Arrived way more compact than I expected, which was a bonus for moving the mattress through some narrow hallways. My two small negatives - The box it was delivered had punch out handles which would have been a huge positive, but they were not strong enough to move the box with, defeating the point, ripping the box, and making it a for sure two person job. - I understand that firm means firm, but I expect a small amount of give to a memory foam so it kind of locks you in place as you sleep. I think this mattress paired with a pillow topper will be next level.

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Jan 30, 2025
Jidu
5 out of 5 stars review

Very comfortable and easy to transition.

So far this mattress has been very comfortable and I've been able to sleep comfortably since day one. I'm a side sleeper who easily wakes up sore if i sleep the wrong way or in one position for too long. So far this past week I have had no issues falling and staying asleep on it nor waking up sore. I hope it holds up and doesnt sag or break down easily. It's two people and kids and no complaints as of yet. I'm very picky and I can say I recommend this mattress especially for the price. Also, members mark generally makes good products.

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Feb 1, 2025
Product Pulse
5 out of 5 stars review

Excellent firm quality mattress

The breathable fabric cover does an excellent job of regulating temperature for this Gel Memory Foam mattress. The firmness is just right, and the mattress provides support where my body needs it most. My spouse and I can barely feel each other's movements on this mattress. It cradles my hips and shoulders perfectly, alleviating pressure points for a pain-free morning. The mattress arrived in a well packed box, well-compressed, and easy to carry. It regained its shape in just a few hours after unboxing, The attention to detail is evident in every aspect of the mattress and the materials feel high-quality and durable Investing in a good mattress is essential, and this one is an amazing value for its quality—it has truly transformed our bedroom into a luxurious retreat.

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Feb 5, 2025
Heather
5 out of 5 stars review

King Size Comfy Mattress

Mattress is great! Came vacuum sealed in a big box, is VERY HEAVY, 2 man job for sure. We were able to get it grilled and vacuum seal off and it “inflated” very quickly. Firm mattress compared to our current one but very soft at the same time. Fits perfect in top of ten box springs.

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Feb 27, 2025
CB5153
4 out of 5 stars review

Soft mattress with easy set up

Got this mattress in the queen, firm version. To start with the likes: arrived packaged well - heavy but manageable and actually more manageable for one person than other brands (e.g. Purple); easy to set up, has a great cover that is removable with a zipper. Now the concerns: it is very soft for being the "firm" version, so not likely to be supportive if you need firmness, I will have to see how this goes over time but right now this ok. I think I will need an adjustable bed base though. It comes with a factory smell, but I'm optimistic that will fade with time. It is slightly smaller than my queen from Purple - still fits the frame and sheets fine. Overall fine. Will also have to test out the cooling feature in the warmer weather this summer but hopeful that will be a plus as I am a hot sleeper!

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