Hi, Jason. Thank you for sharing your thoughts about your LG TV. It’s fantastic to hear that this is your third C‑series OLED and that the experience keeps you coming back. We’re delighted that the TV continues to deliver the perfect balance for both gaming and movies, and that it impresses not only you but also your guests. It’s wonderful knowing LG OLED has become the centerpiece of your entertainment setup! ^James

Hello. Thank you for sharing your thoughts about your LG TV. It’s wonderful to hear how much you’re enjoying the exceptional clarity, remarkable contrast, and those deep, rich blacks that OLED is known for. Your description of the user‑friendly interface and how effortlessly you can access your favorite content really highlights the experience we aim to deliver. It’s great knowing the TV is elevating your entertainment just the way you hoped. Thanks for choosing LG! #LifesGood ^James

Hi DJ, thank you for sharing your experience with the LG OLED65C5PUA. It’s impressive to hear this is your fourth LG OLED and that each one has delivered quality you can count on. We’re glad the improved picture clarity and upscaling have stood out compared to your C9, making everyday viewing even better. Your recommendation highlights the value of this model, and we’re delighted it continues to meet your expectations. For any further assistance, feel free to DM us at @LGUSSupport. #LifesGood ❤️ LG Digital Care Team ^Rich

Hi! Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the LG C5 OLED paired with the S95TR has given you an outstanding picture and unbelievable surround sound experience. It’s wonderful to know this combo has elevated your viewing to a whole new level. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello, Eric. Thank you for sharing your thoughts about your LG TV! Love the energy in your review—an awesome TV, an awesome price, and installation made simple is exactly the kind of experience we aim for. Enjoy every moment with your new setup! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi Tom, thank you for sharing your review of the LG OLED77C5PUA. We’re delighted to hear how much you and your family are enjoying the incredible picture, sound quality, and overall value—this OLED evo AI C5 was designed to deliver exactly that immersive home entertainment experience. Your feedback is greatly appreciated. For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich

Hi. Thank you for sharing your experience with your LG TV. We're glad to hear you're enjoying the impressive picture quality and build of your TV. Your feedback about WebOS and the Magic Remote is appreciated, and we understand how important ease of use and functionality are when it comes to your viewing experience. For more details on how to get the most out of WebOS and its features, you can visit our support page here: https://www.lg.com/us/support/help-library/lg-webos-tv-how-to-use-magic-remote-CT10000018-20150713765663. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote functionality issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hello, Samuel. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that upgrading from the C2 77” to the C5 77” has brought you even greater satisfaction, with perfect quality and better value. It’s wonderful to know you couldn’t be happier with your choice! ^James

Hello, there! Thanks for sharing your experience with us about the LG TV (OLED77C5PUA). We understand how it is to have a TV fail less than a year after purchase, especially when service delays leave you waiting without a working unit. Since you’ve already followed troubleshooting procedures and the TV remains non‑functional, service is required to address the issue. For reference troubleshooting: <br /><br />• If the standby light does not light up and the TV won’t respond to the remote or power button, electricity may not be reaching the power circuitry. <br />• First, reconnect the power cord at the back of your TV with slight pressure. Depending on the model, check for adapterized connections (both at the product and wall outlet) or integrated cords (outlet only). <br />• Next, unplug the power cord from the outlet and plug it back in. If the standby light comes back on, try turning on the TV with the remote or power button. If the standby light remains off, the outlet may not have power or there may be a product issue requiring service.<br /><br />• If the standby light is on, but the TV does not power up, this may indicate a deeper hardware fault. For more information, you can refer on this link &#34;[LG TV] No power on TV&#34;: <br />https://www.lg.com/us/support/help-library/lg-tv-no-power-on-tv--20154713381908?srsltid&#61;AfmBOop2zTS4rdCSaI7uCG6_UqPosUpKaiMCyk_XN_sHkACNSXNnux-J.<br /><br />Regarding your delivery experience, we recommend documenting the incident and communicating directly with your retailer, as they manage delivery accountability and replacement policies. You may contact Sam&#39;s Club Customer service 1 (888) 746-7726. You can explore the full feature list and support details here:<br />https://www.samsclub.com/ip/lg-77-class-oled-evo-ai-c5-series-4k-smart-tv/15868159138.<br /><br />For further support or to strengthen your case with service providers, you can also reach us at lgdigitalcare&#64;lg.sprinklrsupport.com.<br />— Avril