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Customer reviews for LG 77" Class C5 Series OLED evo AI Smart TV for
LG 77" Class C5 Series OLED evo AI Smart TV
4.8 out of 5 stars
stars
732 ratings724 reviews
  1. 5 stars88% (644)
  2. 4 stars8% (60)
  3. 3 stars2% (11)
  4. 2 stars0% (3)
  5. 1 star2% (14)

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Showing 1-10 of 724 reviews
Jan 26, 2026
Reviewer name: honeystone7
5 out of 5 stars
5 out of 5 stars review

A Well-Chosen TV with Excellent Performance

[This review was collected as part of a promotion.] After using the OLED77C5PUA, the first thing that stands out is the vivid and lifelike picture quality. Thanks to OLED technology, blacks are deep and colors are rich and accurate, which makes movies, dramas, and games extremely immersive. The TV supports a 144Hz refresh rate, and it really shows when gaming. Gameplay feels incredibly smooth with no noticeable stuttering or screen tearing, even during fast-paced scenes. It performs excellently for both console and PC gaming. The built-in speakers deliver surprisingly solid sound quality. While an external sound system would enhance the experience further, the internal audio is more than sufficient for everyday viewing, with clear dialogue and balanced sound. In terms of design, this TV is very impressive. The ultra-thin panel and extremely slim bezel make the screen feel almost borderless, allowing for greater immersion. The overall look is modern and premium, fitting well into any contemporary living space. Despite being a large 77-inch TV, it is lighter than expected, light enough for one adult male to handle during installation with care. This makes setup much easier compared to other TVs of similar size. Another convenient feature is Bluetooth headphone support, which is perfect for watching TV alone at night. You can enjoy content without disturbing others while still getting an immersive audio experience. Overall, the OLED77C5PUA delivers excellent performance in picture quality, refresh rate, design, and usability. It is a highly satisfying premium OLED TV and is especially recommended for users who enjoy both movies and gaming.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG Digital Care Team

Hi Honey, thank you for sharing such a thoughtful review of the 77 Inch Class LG OLED evo AI C5 4K Smart TV 2025, model OLED77C5PUA. It’s great to hear how much the vivid OLED picture quality, deep blacks, and rich color accuracy are elevating your movies, dramas, and gaming. The 144Hz refresh rate truly shines for fast‑paced gameplay, and it’s great to know you’re experiencing that smooth performance on both console and PC. Your notes on the built‑in speakers, the ultra‑thin design, and the lightweight build highlight exactly what makes this model so versatile. Bluetooth headphone support is another feature many customers love, especially for late‑night viewing. If you ever need assistance or have questions about features, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

May 15, 2026
Reviewer name: EBJC
5 out of 5 stars
5 out of 5 stars review

New LG 42 Inch C5

[This review was collected as part of a promotion.] Extremely satisfied with the picture quality of the C5. The 4K upscaling of our Blu-Ray collection is exceptional. Size was a limitation and the newer 2026 model did not offer much of an upgrade over the 2025 model. An additional positive is I have been able to take advantage of the Auracast feature for consumers who are hard of hearing and have compatible hearing aids. I'm also excited about the future WebOS updates that come with this purchase. The only minor negative is there are no inputs for legacy AV components. Fortunately, my old VCR/DVD combo has an HDMI output. Very happy to add a second LG OLED TV to my home.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG Digital Care Team

Hello there! Thanks for the five stars. Sounds like your C5 is delivering the kind of picture quality that makes movie nights feel brand new. We’ll share your note about legacy inputs with our product team. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️ ‑LG Digital Care Team ^Rich

Apr 28, 2026
Reviewer name: MCFRED
5 out of 5 stars
5 out of 5 stars review

Great Picture

[This review was collected as part of a promotion.] I really love my new LG OLED, Im 85 years old and not a High Tech Person. I think I need help with a few set up issues but don't know who to call. I have a total of 7 LG Products and am happy with all of them.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hello! We’re lighting up hearing how much you’re enjoying your LG OLED. That’s a fantastic TV, and it’s wonderful knowing it’s bringing you a great viewing experience. Having seven LG products in your home is truly amazing — we appreciate your trust in us more than you know! If you ever need a hand with setup, we’ve got your back. Our team can walk you through anything you need at a pace that feels comfortable. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Jan 31, 2026
Reviewer name: EdPPA
5 out of 5 stars
5 out of 5 stars review

Next Gen Screen!

Set up could not have been smoother or faster! The picture is truly amazing! Love the extremely thin profile of the screen at the top going into the base as well.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG Digital Care Team

Hi there, we understand and appreciate you sharing your experience with the 55 Inch Class LG OLED evo AI C5 4K Smart TV 2025, model OLED55C5PUA. It’s great to hear how smooth the setup was and how much you’re enjoying the stunning picture quality. The ultra‑thin profile is one of the standout design elements of this next‑gen OLED, and it’s wonderful to know it made an impact. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Dec 31, 2025
Reviewer name: scwkaama
5 out of 5 stars
5 out of 5 stars review

Display is very sharp

Pros: 1. Display is very sharp and colors pop out. 2. Light weight and easy to install. So far loving it. Cons: 1. Wall mount option Angie did not come thru' for me. Using the TV stand instead. 2. Volume goes up during ads. No mute button on Magic Remote - we have to bring down the volume to "0" for a mute.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG Digital Care Team

Hi there, thank you for sharing your experience with the OLED55C5PUA. It’s great to hear how the sharp display, vibrant colors, and lightweight design have made setup and viewing enjoyable so far. Regarding the wall mount and the volume changes during ads, we recognize what you are experiencing. For audio leveling, you can enable Auto Volume Leveling in the Sound Settings, and switching to AI Sound Pro can help keep volume more consistent across different content. You can also visit the LG support guide at https://www.lg.com/us/support/help-library/lg-tv-how-to-enable-auto-volume--20153215231163 which provides simple steps for turning on Auto Volume. For additional assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Nov 17, 2025
Reviewer name: BobTheBuilder6
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Just set up my LG C5 77" yesterday, upgrading from a 50" TV, and I'm genuinely blown away. Going from 50" to 77" is a massive jump. At first, I thought it might be too big, but after a few hours, I can't imagine going back. Plugged in PS5 and played FIFA and The Last of Us to test it out. FIFA looks incredibly smooth - the grass textures, player kits, and stadium details are so crisp. The 120/144Hz really shows during fast camera pans. The Last of Us is where this TV really shines. The colors are phenomenal - the overgrown environments, lighting through broken windows, character details in cutscenes... it's like playing a different game. The OLED blacks make dark scenes actually atmospheric instead of washed out. Watched some movies last night and the picture quality is stunning. The color depth and HDR content really pop. Details I never noticed before are crystal clear. I'm already thrilled with this purchase. If you're considering the upgrade to OLED and this size, don't hesitate. The picture quality for both gaming and movies is absolutely worth it.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi, Bob. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear how blown away you are by the upgrade to the 77" C5, and that the jump in size has made such a dramatic difference. It’s wonderful that gaming on your PS5 looks so smooth and immersive, with crisp textures, vibrant colors, and OLED blacks creating true atmosphere. We’re glad movies have impressed you just as much, with stunning HDR and crystal-clear detail. Your excitement and strong recommendation mean a lot to us! ^James

Jan 3, 2026
Reviewer name: Abhi_85
5 out of 5 stars
5 out of 5 stars review

LG OLED C5 Stunning Picture with Great Sound

[This review was collected as part of a promotion.] The screen quality on the 83-inch LG OLED C5 is outstanding. OLED truly shines here—deep blacks, excellent contrast, and rich, accurate colors. Dolby Vision content looks especially impressive. Shows like Stranger Things look incredible, with dark scenes retaining detail while highlights really pop. I already own a 77-inch LG OLED C3, so this comparison comes from real-world use. Even though the size difference between 77 inches and 83 inches doesn't seem large on paper, it is very noticeable in practice. Installed in a dedicated media room, the 83-inch screen feels significantly more immersive and delivers a true home-theater experience. Another pleasant surprise is the sound quality. For a TV, it's much better than expected—clear dialogue, decent bass, and a fuller soundstage compared to most flat-panel TVs. It's good enough that you don't immediately feel the need for a soundbar. The new webOS UI feels smooth, modern, and responsive. Navigation is intuitive, apps load quickly, and the overall experience feels polished. Overall, the LG OLED C5 is an excellent upgrade, especially if you're coming from a 77-inch OLED. Exceptional picture quality, surprisingly strong built-in audio, and a refined user experience make it a fantastic choice for a media room.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi, Abhi. Thanks for sharing your experience with your LG TV—what an awesome deep dive! Love hearing how the 83" OLED C5 is delivering that true home‑theater feel with its stunning picture, rich colors, and those beautifully detailed dark scenes. It’s great that the jump from 77" to 83" made such a noticeable impact in your media room. And we’re thrilled the sound quality and smooth new webOS UI are exceeding expectations too. Sounds like the upgrade hit all the right notes. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 24, 2025
Reviewer name: SLU_Seattle
5 out of 5 stars
5 out of 5 stars review

Excellent tv. More then expected

[This review was collected as part of a promotion.] Just got the TV today and set it up. It is an excellent OLED tv with outstanding picture and good sound. LG really did an incredible job with this TV! Everything is fully functional and working properly. I am using the TV with PC, blue-ray player, it works great so far.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi. Congrats on the new setup — nothing beats that first‑day LG OLED wow factor! We’re thrilled to hear the picture, sound, and smooth performance with your PC and Blu‑ray player are all hitting the mark. Enjoy every minute of that upgrade. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Apr 16, 2026
Reviewer name: Fernando S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really impressed by this TV

[This review was collected as part of a promotion.] I love this TV. my only regret is not having bought it earlier. I use it with the Apple TV and the remote is really good and works automatically with my Apple TV. The menus are so good that I am considering start using them directly. Image quality is amazing, this is my first oled and I am really impressed. Specially at night is amazing. I was concern that during the day was not bright enough, but its really good, even in my house where I have floor to ceiling windows next to it. We play PS5 and the quality blowed us away here too.

Review from lg.com/uk
Helpful?1JSYC4WPFU5M15868159138
Nov 18, 2025
Reviewer name: JadonDrew
1 out of 5 stars
1 out of 5 stars review

Terrible remote, no setting to fix

The remote is genuinely terrible. It constantly activates a very ugly and cumbersome pointer. I thought upon setting up the TV that I could easily go into settings and disable it, but no, I discover that it is a permanent built in feature that cannot be disabled. I do further research and find that this has been a problem for years, with people begging for another option and LG ignoring them. For a premium OLED TV, that is honestly unacceptable, the TV should be easy to use out of the box and not feel like it is actively fighting against you as you try to navigate content and settings. It may be a solvable issue using third party hardware, but due to the fact that the TV is very annoying and difficult to use without additional purchases and doesn't give a tiny toggle in the settings to disable “magic pointer” forever (while loading up the TV with bloat and software that the user will never want to use, such as an AI chatbot), I am not able to give this TV higher than one star. Hopefully, if enough people speak out, LG will listen and the TV will be usable out of the box.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hello, Jadon. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the Magic Remote pointer functionality and the usability concerns you’ve raised. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote pointer usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James