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Customer reviews for LG 77" Class C5 Series OLED evo AI Smart TV for
LG 77" Class C5 Series OLED evo AI Smart TV
4.8 out of 5 stars
stars708 ratings700 reviews
  1. 5 stars90% (638)
  2. 4 stars7% (51)
  3. 3 stars1% (8)
  4. 2 stars0% (3)
  5. 1 star1% (8)

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Showing 11-20 of 700 reviews
Apr 9, 2026
Sath
5 out of 5 stars review

Verified Purchase

Quality and design is superb

[This review was collected as part of a promotion.] :Picture Quality is Amazing and I use SoundBar for surround sound.

Review from lg.com/uk
Helpful?1JSYC4WPFU5M15868159138
Oct 1, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

New C Line OLED

[This review was collected as part of a promotion.] Absolute star of a TV, I replaced by 2017 C line OLED with the new model and its a massive step up

Review from lg.com/uk
Helpful?1JSYC4WPFU5M15868159138
Feb 13, 2026
Fais
5 out of 5 stars review

Verified Purchase

Brilliant TV

[This review was collected as part of a promotion.] An excellent TV which gives premium ones a run for their money.

Review from lg.com/uk
Helpful?1JSYC4WPFU5M15868159138
Nov 18, 2025
JadonDrew
1 out of 5 stars review

Terrible remote, no setting to fix

The remote is genuinely terrible. It constantly activates a very ugly and cumbersome pointer. I thought upon setting up the TV that I could easily go into settings and disable it, but no, I discover that it is a permanent built in feature that cannot be disabled. I do further research and find that this has been a problem for years, with people begging for another option and LG ignoring them. For a premium OLED TV, that is honestly unacceptable, the TV should be easy to use out of the box and not feel like it is actively fighting against you as you try to navigate content and settings. It may be a solvable issue using third party hardware, but due to the fact that the TV is very annoying and difficult to use without additional purchases and doesn't give a tiny toggle in the settings to disable “magic pointer” forever (while loading up the TV with bloat and software that the user will never want to use, such as an AI chatbot), I am not able to give this TV higher than one star. Hopefully, if enough people speak out, LG will listen and the TV will be usable out of the box.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hello, Jadon. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the Magic Remote pointer functionality and the usability concerns you’ve raised. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote pointer usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Dec 15, 2025
Batman1234
1 out of 5 stars review

Good picture - bad experience

[This review was collected as part of a promotion.] TV came and looked great, good picture quality. TV died within 24 hours of being hung on the wall. I noticed a small crack on the top left hand side of the screen and called to ask about it. The whole process to get it swapped out has been cumbersome and agitating. We're going over a month since my initial order and I just got an E-mail saying it'll be another 3-4 weeks.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hello, Matthew. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the initial picture quality of your TV, the issue with the screen crack and failure within 24 hours, and the extended timeline you’ve encountered in the replacement process. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this TV replacement and service delay issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG TV support and service options: https://www.lg.com/us/support/help-library/lg-tv-cracked-or-damaged-screen-warranty--1389213656758. ^James

Dec 24, 2025
SLU_Seattle
5 out of 5 stars review

Excellent tv. More then expected

[This review was collected as part of a promotion.] Just got the TV today and set it up. It is an excellent OLED tv with outstanding picture and good sound. LG really did an incredible job with this TV! Everything is fully functional and working properly. I am using the TV with PC, blue-ray player, it works great so far.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi. Congrats on the new setup — nothing beats that first‑day LG OLED wow factor! We’re thrilled to hear the picture, sound, and smooth performance with your PC and Blu‑ray player are all hitting the mark. Enjoy every minute of that upgrade. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 11, 2025
JayC5
5 out of 5 stars review

C5 - The best TV I ever own

[This review was collected as part of a promotion.] I finally pulled the trigger on the C5 after months of research, and all I can say is WOW. I was expecting a difference coming from a high-end QLED, but the leap to true OLED is incredible. The C5 lives up to the hype—it's the best TV I've ever owned.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi there, JayC5. Thank you for sharing your experience with us and the OLED77C5PUA. We understand your inquiry and are thrilled to hear that after your research, you are saying "WOW" and consider the C5 to be the best TV you have ever owned. We understand that the leap from a high-end QLED to true OLED has been incredible for you, and we are happy that the C5 is living up to the hype. Your positive feedback on the stunning quality and performance is greatly appreciated. https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo

Dec 7, 2025
Aguilerarod
5 out of 5 stars review

Great colors

[This review was collected as part of a promotion.] I have never owned a TV that looks this good. The colors are ridiculous, whether in a lit or in a dark room. The refresh rate for gaming is amazing, feels like I've been missing out my whole life on what games should look and play like. The sound is unlike other TV's, just the TV alone with a volume of 20-25 is super loud. Everything is easy to navigate, looked great on a tv stand and even better when I mounted it a week later.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hello there, Aguilerarod. Thank you for sharing your experience with us. We understand your inquiry. We are absolutely thrilled to hear how much you are enjoying your OLED77C5PUA TV and that you consider its colors "ridiculous" in the best possible way! It is wonderful to know that this is the best TV you have ever owned and that the amazing refresh rate has elevated your gaming experience, showing you what games truly should look and play like. We are also pleased that you are satisfied with the powerful sound quality, even at a low volume, and that you found the TV easy to navigate, both on a stand and after mounting. https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo

Nov 19, 2025
ASNath
5 out of 5 stars review

LG OLED The Best among others

[This review was collected as part of a promotion.] After few months of analyzing, discussing with friends & families and customer reviews finally i had decided to go with LG OLED C5 Version, and found its the best television in the OLED segment for the value of money and quality product. The picture quality, sound, technology features are amazing and meeting the customers expectations at every level. love watching movies, sports and other entertainment with family together. I definitely recommend to anyone looking for OLED version TV given the price and quality of the product.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the C5 OLED has impressed you with its picture quality, sound, and advanced technology features, delivering great value for money. It’s wonderful to know it meets expectations at every level and enhances family time with movies, sports, and entertainment. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 4, 2025
Spiderfist
5 out of 5 stars review

LG 77" C5 OLED – My Everyday Review

[This review was collected as part of a promotion.] I'm the kind of viewer who bounces between live sports, Netflix dramas, YouTube, old movies, and long gaming sessions on PS5 and Switch. After a month with the 77-inch LG C5, it's become my do-it-all champ. **Picture: Perfect. Inky blacks make night games and dark shows look incredible, colors are rich but never cartoonish, and motion is buttery smooth, whether it's a fast Premier League match or a 120 fps shooter. HDR movies (Dolby Vision) look stunning, and even regular cable looks sharper than it has any right to. **Gaming: It is ridiculously good, 4K/120 Hz, VRR, ALLM, and almost zero lag. I went from “pretty good” to “I can actually compete online” the day I plugged in the PS5. **Sound: This was the surprise. The built-in 40 W speakers with AI Sound Pro are crisp, voices are crystal-clear (no more subtitles for British shows!), and there's decent bass for explosions and stadium crowds. It's easily the best TV audio I've ever had out of the box. I still added a small soundbar for late-night movie sessions, but 80 % of the time I don't need anything extra. **Daily use: webOS is lightning-fast, the Magic Remote pointer is addictive, and switching between apps, cable, and consoles takes seconds. *** One small note: in a super-bright sun-filled room, it's good, not amazing, but turn the lights down or close the blinds and it's unbeatable. *** /// Verdict: 5/5 for anyone who watches a bit of everything and games. Best all-rounder TV I've ever owned, and the sound actually lives up to the picture for once. Go for it. ///

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG Digital Care Team

Hi there, thank you for sharing your everyday review of the LG OLED77C5PUA. We’re thrilled to hear how it’s become your do‑it‑all champ, delivering perfect picture quality with inky blacks, rich colors, and smooth motion across everything from sports to movies. It’s great knowing the gaming features have elevated your PS5 and Switch sessions, and that the built‑in 40 W speakers with AI Sound Pro surprised you with crisp, clear audio. We’re glad webOS and the Magic Remote make daily use so seamless, and that this C5 has proven to be the best all‑rounder TV you’ve owned. #LifesGood ❤️ LG Digital Care Team ^Rich