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Customer reviews for LG 48" Class C5 Series OLED evo AI Smart TV for
LG 48" Class C5 Series OLED evo AI Smart TV
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4.3 out of 5 stars
stars
42 ratings40 reviews
  1. 5 stars67% (28)
  2. 4 stars17% (7)
  3. 3 stars5% (2)
  4. 2 stars7% (3)
  5. 1 star5% (2)

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Showing 31-40 of 40 reviews
Jul 17, 2026
Reviewer name: Groovy1952
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] Very happy so far except too many streaming Icons to c when starting up in order to watch my regular cable stations

Review from lg.com
Helpful?3OO6SWGBPV6U15850624777
reply from LG

Hello. Thank you for sharing your thoughts about your LG OLED65C5AUA TV! We are delighted to hear that you are happy with the unit overall. We understand your inquiry regarding the home screen layout and the extra icons when starting up your TV. To make accessing your cable channels easier, you can turn on the Home Auto Launch setting or set your TV to automatically open to the last used input like your cable box upon power-on via the General/System settings menu. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James

Mar 22, 2026
Reviewer name: Caryl stv
5 out of 5 stars
5 out of 5 stars review

Great all round tv

[This review was collected as part of a promotion.] Great tv Great TV love my LGOL Perfect picture nice and easy to use brilliant product Recommend to anybody great boy thanks

Review from lg.com/uk
Helpful?3OO6SWGBPV6U15850624777
Mar 23, 2026
Reviewer name: Smarty
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Love the reality TV great picture great great for sport and watching football love the sound as well great quality

Review from lg.com/uk
Helpful?3OO6SWGBPV6U15850624777
Jul 4, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

TV did not last a year..

Bought two TVs of this model. First one did not turn on and was return within a few days. Second TV worked fine for a few months, then no image. Had to return it as well. The screen resolution is outstanding... when it works.

Review from lg.com
Helpful?3OO6SWGBPV6U15850624777
reply from LG

Hi, Luis. We appreciate you sharing your thoughts and feedback regarding your LG TV, model OLED55C5AUA. To help optimize the system stability and screen runtime of your unit, we recommend performing a thorough power reset by disconnecting the power cord from the wall outlet, pressing and holding the physical power button on the television for ten seconds to clear residual energy, and ensuring all connected media cables are tightly secured. For comprehensive technical insights on managing your display performance, please visit this helpful guide at https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-an-lg-tv-with-no-picture-and-no-sound--20154765216944?srsltid=AfmBOoqcg63RCGyaOisikIywZhYvo0rqHvoXDwzF9BDKHgWuqiG8fyGY. We want to help ensure your entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Mar 23, 2026
Reviewer name: Smarty
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great TV love my LG 55 inch OLDTV fabulous for my football and great viewing all round good sound quality as well and quality build fab

Review from lg.com/uk
Helpful?3OO6SWGBPV6U15850624777
May 11, 2026
Reviewer name: abc12344444444
2 out of 5 stars
2 out of 5 stars review

LG OLED65C5AUA

Thumb wheel on the remote control failed two times in six months. Both replacement remote controls took 7-10 days, no remote no TV. I would not buy this LG OLED65C5AUA again.

Review from lg.com
Helpful?3OO6SWGBPV6U15850624777
reply from LG

Hi. Thank you for sharing your experience with your LG OLED65C5AUA TV. We understand how important it is for the remote to perform reliably, and we appreciate you pointing out the repeated thumb‑wheel issue. We want to make sure your LG OLED TV is working the way you expect, and your feedback about the replacement wait time is helpful for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote control issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on your LG TV Remote: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT ^James

Feb 26, 2026
Reviewer name: Wrigley Dave
4 out of 5 stars
4 out of 5 stars review

Rough start great result

Out of the box, my TV was buggy. Sound would stop working (even the sound test was silent), it would disconnect from ARC, apps would crash (no remote function, except to change volume, settings, go to home screen). I downloaded the firmware from the website (which did nothing at first) then did the factory reset and viola, everything fixed. Why didn't LG support ever suggest this? (they only had me ungplug the TV which only temporarily fixes these issues). Why would I need to do this out of the box? Also, the mute button being on the volume down is really dumb-to lower my volume 20% I now have to individually hit volume down 20 times because I can't hold it for 2 seconds? Also, please attach the light sensor function to individual picture modes, I want full eye searing HDR when I want it and a nice dark picture when I want it, but the light sensor limits HDR brightness by default-really dumb-it's not just for power savings. Also setting all picture modes to +20 cold and color saturation to 60 is made everything look neon and the AI settings mode used tiny blurry images. The sound AI audio clips where so compressed and muddy that through the terrible built in speakers I just got a headache. Guys, please offer a better range of picture presets so we can have a good out of the box experience. Please fix the software updates. Please fix the mute button fiasco. I was 1 day away from a return.

Review from lg.com
Helpful?3OO6SWGBPV6U15850624777
reply from LG

Hello, Wrigley! We appreciate you sharing your experience with your LG TV, and it’s great to hear that after the reset everything is now running smoothly. We’re glad the LG unit is delivering the performance you expected once fully set up. Your thoughts on the mute button layout, picture presets, and light‑sensor behavior are genuinely helpful—feedback like this plays a big role in shaping future improvements. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Apr 17, 2026
Reviewer name: Gaz8
5 out of 5 stars
5 out of 5 stars review

Looks great!

[This review was collected as part of a promotion.] Extremely fast delivery. Great value for the TV and soundbar package. Looks great in my lounge.

Review from lg.com/uk
Helpful?3OO6SWGBPV6U15850624777
May 3, 2026
Reviewer name: don56
5 out of 5 stars
5 out of 5 stars review

great sound

great picture and sound really pleased with it. brown colour fots my dexor

Review from lg.com/uk
Helpful?3OO6SWGBPV6U15850624777
Oct 23, 2025
Reviewer name: Duncan S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Smart TV

[This review was collected as part of a promotion.] Good TV with excellent picture & sound quality. Easy set up & very interactive functionality.

Review from lg.com/uk
Helpful?3OO6SWGBPV6U15850624777