The LG 55" OLED TV was EXTREMELY difficult to set up and maintain a connection with Verizon FIOS services. Finally attained! Now the problem is that while the TV sound is OK for music, we can barely hear the dialogue! We have had to put the volume on 100, which is the maximum, and we still cannot understand what they are saying! After spending a significant amount on this TV, we do not want to have to buy special speakers or sound bar to hear it, plus how to ensure it is hooked up correctly with the FIOS remote?! This sound problem is very disappointing. LG remote is difficult to maneuver - thankful we can use the FIOS remote.

[This review was collected as part of a promotion.] Fantastic picture, A little bit daunting to set up. But got there in a short while.

[This review was collected as part of a promotion.] Great picture. Easy to set up. Noticed a massive difference streaming football

[This review was collected as part of a promotion.] Very good tv i recommended. Picture quality it's very high Alexa voice control tv

We bought this tv in early December and for five months everything was fine. Then it began flickering and going blank (with sound). We have called about this problem several times and it still not been corrected.

[This review was collected as part of a promotion.] I'm still trying to learn all the things this new LG TV has in its inner workings. There is so much more capabilities than my 15 year old cable TV had. But the pix is beautiful and we bought the LG 4 speaker sound bar to go with it. It truly is a grand product.

TV is great the picture is beautiful. With all the attention spent on the picture there should have been and equal balance on the sound and speakers as well. For the money spent on this tv I shouldn't have to spend equal amount on a sound bar to make this tv a 5 star.

[This review was collected as part of a promotion.] Overall, I'm quite happy with the product… However, I was somewhat disappointed when the TV arrived that it was geared on the side of streaming rather than for cable service. The instructions need to be improved for the conversion from streaming to cable. One of the things that impressed me was use my DVR with the new TV that has capability of playing back at more than two times normal speed. My old TV would display choppy video at that fast speed whereas the new TV (a faster processor?) was able to handle this two times playback much smoother and clearer which was a pleasant surprise that I didn't know about this asset until I got the TV installed at home.

Out of the box, my TV was buggy. Sound would stop working (even the sound test was silent), it would disconnect from ARC, apps would crash (no remote function, except to change volume, settings, go to home screen). I downloaded the firmware from the website (which did nothing at first) then did the factory reset and viola, everything fixed. Why didn't LG support ever suggest this? (they only had me ungplug the TV which only temporarily fixes these issues). Why would I need to do this out of the box? Also, the mute button being on the volume down is really dumb-to lower my volume 20% I now have to individually hit volume down 20 times because I can't hold it for 2 seconds? Also, please attach the light sensor function to individual picture modes, I want full eye searing HDR when I want it and a nice dark picture when I want it, but the light sensor limits HDR brightness by default-really dumb-it's not just for power savings. Also setting all picture modes to +20 cold and color saturation to 60 is made everything look neon and the AI settings mode used tiny blurry images. The sound AI audio clips where so compressed and muddy that through the terrible built in speakers I just got a headache. Guys, please offer a better range of picture presets so we can have a good out of the box experience. Please fix the software updates. Please fix the mute button fiasco. I was 1 day away from a return.

[This review was collected as part of a promotion.] Good TV with excellent picture & sound quality. Easy set up & very interactive functionality.